Social Media ReInvention Blog: 2014’s Top 10 Most Popular Posts

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Photo Credit: Gerard Stolk (vers Noël)

Thank YOU. Publishing and writing for Social Media ReInvention Community Members brings me immense joy and fulfillment. I can’t thank you enough for your amazing support and generosity to read and share my content. Thank you of sticking with me for five and half years! Time’s flown by.


2014’s Most Popular Social Media ReInvention Blog Posts

If you missed some of these, you can check them out here:

1. Lesson 2 of 6: Reinventing You After Age 50 Case Study — Michael Ovitz and Shifting Your Behavior

2. Mark Zuckerberg’s 5 Point Plan for Facebook’s Future Growth and Mobile Domination

3. Lesson 1 of 6: Reinventing You After Age 50 Case Study – Michael Ovitz Proves Status Can Be Taken With You

4. 3 Career Management Lessons for a Social Media Age I Learned From My Dad

5. Lesson 3A of 6: Reinventing You After Age 50 Case Study — Michael Ovitz and Developing Validators

6. Book Review: The New Rules of Sales and Service by David Meerman Scott

7. #FAIL: #AppleLive Debacle Exposes Apple’s Real-Time Marketing Weaknesses

8. 4 More Gifts to Support Others That Power Your After Age 50 Reinvention

9. 3 Tips on Writing and Storytelling from Twitter’s Investor Relations Team

10. Tim Cook’s Killer Innovation Hack: Diversity in Thought in Apple’s Ecosystem (with a Capital D)

 

LinkedIn Pulse Featured Three (3) Posts in Selected Channels

That’s Kind of a Big Deal. I’m grateful because I reached that achievement through your support:

Have a Joyous and Blessed Merry Christmas and Holiday Season

Be Well. I look forward to seeing you soon after the Christmas Holiday!

 

Your Turn

Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE.   Comments are open. So let’er rip!


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Sunday Brunch Reads with Social Media ReInvention: 12/14/14 to 12/20/14

Sunday Brunch Newspaper

Photo Credit: Anton Diaz 

 

My apologies to subscribers who received this post before it was completed. I’m experimenting with an offline blog editor, and I accidently published my working draft. Thanks for your patience as I continue stumbling my way around a dark room before finding the light switch.

Here are your Sunday Brunch Reads. Enjoy your brunch!

 

1. Forbes.com: Four Secrets from a Super Power Connector. Judy Robinett published an important book this past year titled: How to Be a Power Connector — The 5 + 50 + 100 Rule for Turning Your Business Network Into Profits. I downloaded this book to my Kindle as an professional development investment. I want to learn and improve how I can deliver more value to my vast and growing LinkedIn network. Judy’s premise: the more value you deliver to others in solving their problems, the more value you build for yourself — Give Before You Ask.

Here’s a direct quote from the Forbes article (aka Secret #1): 

The Theory: “My network/superconnect theory begins with the idea that all the tough problems are solved with networking—lack of key critical resources; money, connections, knowledge all are attached to people orbiting specific ecosystems.”

 

2. <re/Code>: A Doc in Your Pocket: Doctor on Demand Gets Smarter by Katherine (Katie) Boehert: This insightful article may be the future of primary care medicine, psychotherapy, and psychiatry. It takes telemedicine to a different level by providing the visual component via your desktop or tablet. It makes scheduling a video visit with a real, board-certified physician or PhD easy. Katie described her experience and conducted the appointment from the convenience of her office.

Think about this for a moment. The real estate, time, and physician office investment implications are disruptive:

  • No waiting rooms
  • No inconvenience of finding a place to park your car
  • No office space 
  • No time implications in leaving work or your with driving to and from the doctor’s office
  • No physician office staff

Check out Katie’s video and article describing her experience with Doctor on Demand

 

3.  NYTimes.com: What Happened When Marissa Mayer Tried to Be Steve Jobs. Nicholas Carlson’s book, Marissa Mayer and the Fight to Save Yahoo!, will be published in January 2015. Carlson’s article doesn’t paint an enviable picture of Marissa Mayer’s CEO tenure. His piece describes several rookie CEO mistakes:

  • Lack of a strategic focus
  • Inability to delegate
  • A misunderstanding of the media business versus the technology business
  • Poor senior leadership selection for key executive positions 

I’m not a Yahoo shareholder, but I root for Marissa Mayer everyday. She showed HUGE guts to accept Yahoo’s CEO job more than two years ago. She’s always under the microscope and high profile. And, I want her to succeed. I want our daughters and nieces to see more female CEOs not only in the Fortune 500 but also in Silicon Valley. I want our daughters and nieces to see smart and talented women like this:

 

Did You Enjoy This Post?

If yes, please share it with your friends and subscribe to my blog. Many Thanks!

 

Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

So Our Daughters Stand Out: 6 C-Suite Traits Among Awesome Female Executives

Father and Daughter

Photo Credit: Peter Werkman

Margaret Heffernan poses a thought provoking question in her Fortune Magazine article titled: "Why Do Only 26 Fortune 500 Companies Have Female CEOs?”. She describes her conclusions via two (2) phenomenon (direct quotes):

Covering: A term used to describe the ways in which outside groups – women, minorities – try to cover up, minimize or disguise their difference. For women, this may manifest in any number of ways: never talking about domestic life, feigning an insincere interest in golf or football, steering clear of discussions on diversity.

Calculating: Research shows that women are just as willing to compete in a game if – and it’s a big if – they believe they have a good chance of winning. In the Olympics, women entered confident that they competed on a level playing field – on which they could, and did, win. At work, women are very good at gauging their chances, eschewing contests in which they’re likely to fail.

So the challenge for women isn’t that they lack competitiveness or drive. It’s that they are shrewd estimators of risk and therefore spend too much energy trying to fit in, instead of standing out. And one way not to stand out is not to look ambitious or to ask for stretch assignments that we might not get.

That Highlighted Quote Concerns Me

I’m a Dad and Uncle of Two Remarkable Daughters and Four Incredible Nieces. My daughters are still young (10 and 3 years old). Two nieces are in university (the other two are pre-high school and kindergarten). Every time I see them it’s a gift. Time vanishes as I see their personalities, self-image, and self-confidence transform.

Please Don’t Jump to Conclusions by this Article’s Title. My mission as a parent (and uncle) isn’t to develop the next Most Powerful Women in a Fortune Magazine Most Admired Company. My goal as a parent and role model (I hope a good one on both counts) is to guide and encourage my female loved ones to:

  • Choose To Stand Out 
  • Define What Standing Out Means For Them
  • Make Smart Choices Leading to Healthy, Productive, Fulfilling, and Independent Lives and Careers 


I Value Relationships with Women Who Stand Out

I Gravitate to Proactive and Strategic Thinkers. I’m grateful some of these smart, generous women provide their friendship and advice. Others, I have yet to earn the privilege of meeting face-to-face. I’m lucky they’ve granted permission to directly communicate via emails, social media, blog commenting, etc.

Building and nurturing these relationships are important to:

  • Benefit Each Other. I hope I help them as much as they help me. 
  • Learn and Understand The Female Perspective. I don’t know what I don’t know. I seek first-hand experience from women I know and trust. That’s the only way I’ll be able to help my loved ones face situations when I have no frame of reference (like what Heffernan describes in her Fortune article). 

 

6 C-Suite Traits Emerge Among Female Business Executives Who Stand Out

Forgive Me for Focusing on Business World Examples. I’m aware of success patterns in other fields such as the arts, healthcare, entertainment, and education. I’m a marketing and corporate strategy geek. My stock and trade: identifying and uncovering trends/patterns from multiple industries.

Here’s What I Observe. These are the patterns and traits I am going to advise my daughters and nieces to practice so they stand out:
 

  • They Practice the 4 R’s: Risk, Relentlessness, Resilience, and Reinvention
  • They Write With Purpose 
  • They Possess the Courage to Speak Up
  • They Connect Others
  • They Deliver Generosity (with a Stick of Butter and a Smile)
  • They Fake It, Till They Become It

1. They Practice the Four R’s: Risk, Resilience, Relentlessness and Reinvention

I Read Those Words and Think of Julie Roehm. Julie embodies safe is risky (and risky is safe). I’ve tracked Julie's career moves since 2005. She was THE Marketing Strategy Purple Cow of the automotive industry. She could have stayed in Detroit, but she took a risk in accepting a new challenge in the retail industry with Walmart. 

It didn’t work.

I respect her for leaving an industry she knew like Coach Pat Summitt knows championships. If she stayed in Detroit, Julie could have continued making a great salary and building her sizable expertise and reputation.  She took on a high-profile risk to learn if she could adapt and excel in a different corporate culture and industry (direct quote from a Fast Company 2009 article): 

"I wanted to be able to show that I can adapt anywhere, I can do anything. The thing I learned about myself is that I'm not a full-on chameleon, and there's nothing wrong with that."

Julie Roehm Learned and Recovered from a HUGE Career Setback. That type of public, high-flyer mishap would have crushed most people. Not Julie. 

She battled back for five years before becoming SAP’s Senior Vice President and Chief Storyteller. During her wilderness years, she hustled and scrapped like a Silicon Valley startup to create a dominating social media presence and reinvent her personal brand

Julie was Relentless. She Showed Up Everyday. I’m glad she did. I’d miss her marketing talent, charisma, and chutzpah if she didn't. All successful women (insert your definition of success here) understand and practice the power of reinvention. Here’s great advice from my reinvention hero — the brilliant Dorie Clark:  

 

Julie Reinvented Herself into a Multi-Media Storyteller. She's fearless where this might or might not work intersect. Check out her presentation from the 2013 Inbound Marketing Summit on Customer Storytelling: Elevating the Voice of the Customer in a B to B World. If this isn’t great storytelling AND putting yourself out there, I’m People Magazine’s 2014 Sexiest Man Alive (not Thor):

 

I’ll Counsel My Daughters and Nieces to Seek Out and Welcome that "I’m Afraid Feeling.” If they have that feeling, they’re on track to doing or making something important. If it doesn’t work out, I want them to have the self-confidence and awareness they WILL recover. Because, they’ll be wiser and smarter for attempting "whatever it was."

Like Julie.

 

2. They Write With Purpose 

Everything Ann Handley Writes is a Gift to Humankind. If I’ve said it once, I’ve said it 63 different times, Ann Handley’s the best writer in the business. If you’re serious about your writing and content marketing:

 Here’s a quick Handley Sampler on writing, content marketing, and storytelling:

“How Can I Write Like That?” I ask that question every time I read and study Ann’s work. I can’t (and I wouldn’t expect my daughters and nieces to either). There can be only one.

Ann Handley Everybody Writes Kindle Book Cover

Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content is One of 2014’s Most Important Business Books. Thank goodness Ann teaches great writing. She poured her heart and soul into this book (or as Ann says “like giving birth to a Volkswagen”). Invest in yourself and buy Ann’s book. I promise you’ll benefit from her knowledge, her hard-earned talent, and enormous heart. 

Writing Matters. Writing with Purpose Matters More. The media’s endless joy in working up well-meaning, America parents that our children choke on the dust of their global counterparts in the STEM 100 meter dash ignores an important fact: writing and storytelling skills activate financing for ideas and inventions of talented students and entrepreneurs

Here’s Ann purpose for Everybody Writes (direct quote from page eight):

What’s harder is to find a book that functions for marketers as part writing and story guide, part instructional manual on the ground rules of ethical publishing, and part straight talk on some muscle-building writing processes and habits.

What’s also hard to find is a book that distills some helpful ideas about the craft of content simply and (I hope) memorably, framed for the marketer and businessperson, as opposed to say, the novelist or essayist or journalist.

I wrote this book because I couldn’t find what I wanted—part writing guide, part handbook on the rules of good sportsmanship in content marketing, and all-around reliable desk companion for anyone creating or directing content on behalf of brands.

I’m Guarding Ann’s Book for My Daughters and Nieces Because A Significant Portion of Their Careers and Livelihoods Will Depend on It. That’s no overstatement. Whatever careers my daughters and nieces pursue, I’m advising them how writing well delivers lifelong competitive advantage. I'm guarding my hardcover and Kindle versions of Everybody Writes the way our German Shepherds express their protectiveness (with a “stranger/danger don’t mess with that book” 240 – 800 PSI stare).  

Bonus 1: Mitch Joel’s Episode #426 Six Pixel of Separation Podcast: Everybody Writes With Ann Handley.

Bonus 2: Speakers Spotlight YouTube Video — Ann Handley – Chief Content Officer | Bestselling Author.

 

3. They Possess the Courage to Speak Up …

… and The Grit to Keep Speaking Up. Sallie Krawcheck thought she was done. More than once. I’ve followed Sallie’s career since her days as Wall Street’s Last Honest Analyst. I still have Sallie’s article from the March 21, 2005, Fortune Magazine Issue of “The Best Advice I Ever Got — Don’t Listen to the Naysayers (required daughter-niece reading).


Speaking Up Can Cost You Your Job.
It cost Sallie hers as CitiGroup’s Chief Financial Officer and Head of Wealth Management. She published a follow-up LinkedIn article to "Ignore The Naysayers" with instructive advice on sticking to one’s personal principles (direct quotes from article’s conclusion):

I drew on this advice when I was a new research analyst and published less-than-rosy recommendations, when most of Wall Street was bullish and left me feeling exposed. I drew on it when senior executives of a couple of the companies I covered tried to have my boss fire me because they didn’t like that research. I drew on it when I was named Director of Research and we decided to take ourselves out of the investment banking business because we believed the client conflicts were too meaningful. And I drew on it in the recent market downturn, when my then-company and I disagreed on how to treat individual investors who had suffered investment losses from our products.

Those were important. But its greatest impact may have been in less-public ways. Early on, this advice enabled me to “find my voice.” There is plenty of research that shows women are less likely than men to speak up in business meetings or state their opinions;many report that it is because their upbringing conditioned them to not stand out and to wait their turn. But sometimes the meeting is over before their turn comes. Having the confidence that standing out need not be a point of shame – but indeed can be a point of pride, particularly for the right reasons – can make the world of difference….perhaps especially for us southern females.

 

Sallie Krawcheck’s Next Act: Owner, Entrepreneur, Investor, Reformer, and Connector. Her latest ventures are The Ellevate Network and Pax Ellevate Global Women’s Index Fund. I know she’ll succeed because she’s doing something she loves and has personal meaning. She’s badass tough. That grit and mental toughness accounts for everything when confronting adversity.  

 

Speaking Up Means Sharing Your Experiences to Help Others.  Sallie’s LinkedIn Influencer Articles are vital in career development. I love her articles not only because her insights benefit me but also because her experiences guide me as a parent. Here are some of my fave Krawcheck Classics:
 

4. They Connect Others 

Remember The Connectors Malcolm Gladwell Describes in His Book, The Tipping Point? Gladwell discussed why the world’s Lois Weisbergs are influential and important. I’m blessed to know two in my life: Barbara (Barb) Karstrom and Kathryn (Kathy) Feldt. When I read these direct quotes from The Tipping Point, I think of Barb and Kathy:

Sprinkled among every walk of life, in other words, are a handful of people with a truly extraordinary knack of making friends and acquaintances. They are Connectors.

Connectors are important for more than simply the number of people they know. Their importance is also a function of the kinds of people they know. 

They are people whom all of us can reach in only a few steps because, for one reason or another, they manage to occupy many different worlds and subcultures and niches.

The point about Connectors is that by having a foot in so many different worlds, they have the effect of bringing them all together.

It isn’t just the case that the closer someone is to a Connector, the more powerful or the wealthier or the more opportunities he or she gets. It’s also the case that the closer an idea or a product comes to a Connector, the more power and opportunity it has as well.

Barb and Kathy are Living Proof of Who You Know is What You Know. They’re wicked smart, resourceful, successful, and well-connected. They can talk to anyone about anything because each “has a foot in so many different worlds.” They understand the value (and discovery) of diversity in thought. When I lived in Chicago (Barb) and St. Louis (Kathy), they introduced me to different people I’d never meet on my own (or would have access to). 

I’ve Never Forgotten Their Kindness and Generosity. If you’re a current or aspiring Chicago-based or St. Louis-based female executive who's serious about your business career, invest in yourself and build a relationship with either Barb or Kathy. I’ll advise my daughters and nieces to seek out the Barbs and Kathys.

Buy them lunch / breakfast and get to know them. Just don’t talk smack about the Chicago White Sox (Barb) or St. Louis Cardinals (Kathy) when you meet them…

…that may not go over so well.  

Bonus 1: Womenetics.com — Judy Robinett, Super-Connector, Helps People and Businesses to “Fill Their Holes”

Bonus 2: Forbes.com — Dorie Clark's Interview with Judy Robinett: How to Become a Power Connector

Bonus 3: Forbes.com — Dan Schawbel’s Interview with Judy Robinett: How Entrepreneurs Can Become Power Networkers

Bonus 4: Forbes.com — Cheryl Conner’s Interview with Judy Robinett: Four Secrets From A Champion Super Connector

 

5. They Deliver Generosity (With a Stick of Butter and a Smile)

That Attitude is Why Zena Weist Became and Continues to Be One of Kansas City’s Most Important Digital Strategy Leaders and AmbassadorsZena (or “Z" as I affectionately call her) is wicked smart and accomplished. She’s a Gladwell Triple Threat: Connector, Maven and Saleswoman.

The “stick of butter and a smile” reference comes from Jeremiah Owyang’s VentureBeat article: Here’s What Silicon Valley Can Learn from Good Old Midwestern Values. His great article highlights Zena’s thoughts on Midwestern values:

From Zena Weist of Kansas City, I learned about helping others, “A stick of butter and a smile, and no need to pay me back.” 

I Learned That From Zena Too. These past six months, I benefited from her advice, knowledge, and connections so I could follow through on an important career change. I hope my daughters and nieces will practice how Z gives away abundance (without keeping score). There’s an important lesson (and movement) Jeremiah observes in Silicon Valley that’s relevant to delivering generosity (direct quote from his article):

The Midwestern value of helping others without expecting reciprocation is best summarized by the “stick of butter and a smile” axiom when a neighbor is in need. Silicon Valley’s traditional come-get-mine attitude rewards the disruptors and the fiercest competitors. While San Francisco boasts that nearly one of every eight residents are millionaires, a vast majority are not living at middle class standards and are struggling just to get by. The potential for a backlash is rapidly increasing.

 

Be Like Z. I hope the backlash Jeremiah writes about never comes to fruition. We can prevent it from happening one "stick of butter and a smile" at a time.

 

6. They Fake It Till They Become It

Susan Kare’s Advice For Young Designers Applies to Any Woman with an Opportunity for a Stretch Assignment. Kare has two (2) simple rules for designers: 1) Fake It Tlll You Make It and 2) Design Never Really Changes. When Susan Kare applied applied for Apple’s first-ever graphic designer position, she worked at a furniture store. She prepared for her interview by studying graphic design books from the Palo Alto library (direct article quotes):
 

Having designed many of the Mac's early system fonts such as Chicago, the (original) San Francisco, Geneva, and Monaco, Kare is one of the pioneers of early digital typography. But when she first applied to Apple, she was pulling her type design qualifications out of thin air.  

"I was working at a furniture store at the time, and I didn't know the first thing about designing a typeface," she told me. "But I'd studied graphic design, so I said, 'How hard can it be?'" So Kare went to the Palo Alto Library and took out a number of books on typography. "I even brought them to my interview to prove I knew something about type, if anyone asked!" she laughs. "I went into it totally green." 

 
She's not so green now. Here's a great video of Susan Kare sharing her design expertise

Susan Kare, Iconographer (EG8) from EG Conference on Vimeo.

Think About That. If Susan Kare listened to The Resistance, she wouldn’t have achieved designer history. So if my daughters or nieces ever experience self-doubt, I’m going to tell them to have the self-confidence and self-belief to "fake it till they make it." Or, as Dorie Clark of Reinventing YOU, teaches: “Fake It Till You Become It.” 

Bonus: Mitch Joel’s Episode #357 of Six Pixels of Separation Podcast: How To Reinvent You With Dorie Clark

 

Your Turn  

Please let me know if you agree or disagree with my thoughts in the comments. If you disagree, I would love to hear from you. I’m also here to read, listen, and learn from YOUR PERSPECTIVE.   Comments are open. So let’er rip!

 

Did You Enjoy This Post?

If yes, please share it with your friends and subscribe to my blog. Many Thanks for Stopping By!

Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

Sunday Brunch Reads with Social Media Reinvention: Week of 12/7/14 to 12/13/14

Sunday Brunch Newspaper

Photo Credit: Anton Diaz 

I hope everyone had a good week and is enjoying Christmas parties and celebrations with friends and co-workers. Here are your share-worthy links. Enjoy your brunch!

1) Mitch Joel's Twist Image Podcast with Seth Godin: SPOS #439 – Seth Godin Doesn't Want You To Be Missed When You're Gone! My two favorite teachers recorded this brilliant podcast to share and discuss Seth Godin’s latest book: What To Do When It's Your Turn (And It's Always Your Turn), 

Seth’s Latest book is Remarkable. It’s beautifully illustrated in color and has the look and feel of a slick, high-gloss, soft-cover magazine from the high-end fashion world. Visually, this book is unlike anything published by Seth Godin:

  • Mitch asks if Seth believes it’s the most beautiful expression of Seth's emotional labor. Answer: Yep!
  • The Seth Godin says on the record it’s taken him “120+ essays, 5,700+ blog posts, and 18 books to realize this result.”
  • He remarks: I can’t believe I waited this long to publish in color

The podcast turns instructive between Mentor (Seth Godin) and Student (Mtich Joel) midway through their conversation. It’s a personal moment between two people sharing a mutually genuine respect and friendship. Hint: Even people like Mitch Joel feel the powerful self-doubt The Resistance imposes. How Seth Godin counsels and reassures Mitch Joel during this segment says it all about Seth’s character and class.

2) Apple Insider: Apple's Discontinued iPod Classic commands Hefty Premium on the Secondary Market. People are clamoring for 160 GB iPod Classics like they're going out of style. Wait a minute. They are! The 160 GB iPod Classics doubled in original retail value ($260). As of writing this post, eBay lists some 160 GB iPod Classic versions as high as $530 eBay says my 120 GB iPod Classic ranges in value from $65 (used) to $230 (new). I’ll never give up mine. I’m downloading more podcasts to my iPod Classic than ever for educational purposes. With my iPhone 5S, my hard drive maxes out quickly.

3) ReadWriteWeb: Mastering Apple’s Gigantic iPhone 6 Plus With Puny Hands. Adriana Lee’s informative and funny article describe some cool accessories available for the iPhone 6 Plus. The main criticism of the device iPhone 6 Plus “phablet" — it’s amazing as long as your hands are big enough. Adriana’s article is most insightful in its conclusion. I believe her foresight that the iPad Mini’s days are numbered:

But then I remind myself of one thing: With the 6 Plus—or, for that matter, a Samsung Galaxy Note 4 or Nexus 6—I don’t need a tablet anymore. If the 6 Plus can save a bit of money, why not dedicate a fraction of those savings to accessories?

Did You Enjoy This Post?

If yes, please share it with your friends and subscribe to my blog. Many Thanks!

Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

Sunday Brunch Reads with Social Media ReInvention: Week of 11/30/14 to 12/4/14

Sunday Brunch Newspaper

Photo Credit: Anton Diaz

Hi Social Media ReInvention Community Members! Apologies for not consistently posting our Sunday Brunch Edition. External circumstances prevented me from keeping up. I promise to do better job. I hope you celebrated blessed and happy Thanksgiving Holidays with loved ones and friends. 

Here are your share-worthy links. Enjoy your Sunday Brunch!

1) CNET: How-To Video: Upgrade Your RAM on Your MacBook Pro. I upgraded the RAM on my MacBook Pro 15 this week. I suck as a do-it-yourselfer (DIY). I researched required steps and tools to lessen my anxiety and increase my confidence. The Result: I successfully upgraded my MacBook Pro 15 (late 2011) from 4MB to 8 MB of RAM (and she performs like a champ)!

MacBook Pro 15 Successful RAM Upgrade

As I type, I’m running seven (7) applications: iTunes, Google Chrome (with 12 tabs open), Apple Preview, MarsEdit, Finder, Evernote, and Dashlane. Here’s the content I found most helpful: 

  • You’ll need a Phillips 00 screwdriver to unscrew the bottom panel. I paid a premium price for the iFixit 54 Bit Driver Kit because the magnetized screwdriver bits are HUGE in removing and reinserting the six (6) tiny screws on the back panel. There’s a reason I went to business school instead of medical school (HINT: I lack a surgeon's dexterity).

 

2) Fast Company: What Every Young Designer Should Know, From Legendary Apple Designer Susan Kare. Kare has two (2) simple rules for designers: 1) Fake It Tlll You Make It and 2) Design Never Really Changes. I personally relate to Rule #1. When she applied applied for Apple’s graphic designer position, she worked at a furniture store. She prepared for her interview by studying graphic design books from the Palo Alto library (direct article quotes): 

Having designed many of the Mac's early system fonts such as Chicago, the (original) San Francisco, Geneva, and Monaco, Kare is one of the pioneers of early digital typography. But when she first applied to Apple, she was pulling her type design qualifications out of thin air.
"I was working at a furniture store at the time, and I didn't know the first thing about designing a typeface," she told me. "But I'd studied graphic design, so I said, 'How hard can it be?'" So Kare went to the Palo Alto Library and took out a number of books on typography. "I even brought them to my interview to prove I knew something about type, if anyone asked!" she laughs. "I went into it totally green."

She's not so green now. Here's a great video of Susan Kare sharing her design expertise:

Susan Kare, Iconographer (EG8) from EG Conference on Vimeo.

 

If Susan Kare listened to The Resistance, she wouldn’t have achieved her Apple Legendary Designer status. So let’s fake it till we make it. Or, as Dorie Clark of Reinventing YOU, says: “Fake It Till You Become It.”    

 

3) Fortune Magazine: GE CMO Comstock's New Job: Reinventing the Lightbulb. I’m a HUGE Beth Comstock fan. Her strategy to reinvent and power (pun intended) GE's 130-year old lighting business includes embedding social and digital media throughout the business. Comstock transformed GE into a creative, infuential and credible digital marketing player:

Here’s a direct quote from the Google Think article about Beth Comstock titled Market Maker:

The 52-year-old often describes her job as "connecting the dots"–between GE's seven segments (Power & Water, Oil & Gas, Energy Management, Aviation, Transportation, Healthcare, Home & Business Solutions), its many markets, and between the company and the outside world. It's something Comstock regularly does as head of GE's sales, marketing, and communications, and in her management of the company's multi-billion-dollar Ecomagination and Healthymagination initiatives, dedicated to environmental and health care innovation respectively.
In her travels and conversations with customers, she constantly scans for patterns. "When you're in this business, you see a lot of things," Comstock notes. "Marketers are in a great position to notice if something's happening in an industry like energy or healthcare."


Think About that Quote for a Moment.
Beth Comstock explained how a great marketer’s expertise is a game changing asset in understanding and exploiting opportunity. Digital and social media marketing continues accepting the rap, “we can’t measure return on investment (ROI)!” Follow her advice and make the case of how not only your digital marketing efforts identify relevant opportunities but also how your expertise uniquely enables you (personally) to identify new business opportunities.

If that’s not a measurable ROI, I’ll be this guy’s uncle:

Chimpanzee Uncle

Photo Credit: Gemma Stiles

 

Your Turn

Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE.   Comments are open. So let’er rip!


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Sunday Brunch Reads with Social Media ReInvention: Week of 10/05/14 to 10/12/14

Share-worthy links Social Media ReInvention Community Members can enjoy during Sunday brunch:

1) eMarketer: Second Screening During TV Time—It's Not What You Think. The television industry (and myself) thought associating Twitter #hashags with its programming increased higher audience engagement and participation. Wrong.

Check out this Facebook post detailing the Millward Brown Digital Study, From One Screen to Five: The New Way We Watch TV. Facebook collaborated with Millward Brown on the study.

This stat caught me by surprise (maybe it shouldn't). The number one ranked "second screen" competing for our time and attention isn't Facebook, Twitter, another social network, etc.

It's email. 

eMarketer is publishing a detailed report on our television and social media viewing habits called, “Simultaneous Media Use: Screen Fragmentation Complements Traditional Channels.” Here's a direct quote from the eMarketer article:

The takeaway is that a major portion of digital activity during TV shows has nothing to do with the show or the commercials. People simply drift away from the program and do other activities on their devices. This represents a transformation in the role of television from being a focal point to being just one of many screens competing for attention.

We're an iTV and Roku family (dumped cable months ago). Maybe, that's why I don't tweet, like, or post while watching tv. I'm focusing on the show (a rare treat).

2) McKinsey Quarterly: Tom Peters on Leading The 21st Century Organization. I'm a huge Tom Peters fan. At 71, he's still a rebel with a cause. I love and respect his candid and forthright views about developing and understanding an awareness of power, influence, and politics in organizations.

That's how change takes place in The Fortune 500. Change takes place by influencing and developing political allies (one person at a time).

Here are direct quotes from the article:

Change is about recruiting allies and working each other up to have the nerve to try the next experiment. You find allies. You encircle the buggers.

You don’t bring about change in real big meetings or virtual meetings. You bring it about one person at a time, face to face—when we discover we have some common interests and we’re both pissed off, say, at too many CEOs who talk about charts and boxes. And so we create a conspiracy.


Bonus 1:
Mitch Joel's recent podcast with Tom Peters.

Bonus 2: My post, Tom Peters Personal Branding Lessons, Part 1: Why YOUR Blog Matters. Mr. Peters linked to this post and cites it on his Media Sightings Page.

3) Brynne Tillman and The LinkedIn Challenge #thelinkedinchallenge. Brynne's LinkedIn Posts on Social Selling and maximizing LinkedIn's utility and power in our professional lives never cease to amaze me. She's a bona fide subject matter expert in her field.

Her creativity to create and initiate #thelinkedinchallenge is genius. It's a clever take on the #ALSChallenge. The purpose: connect and introduce two (2) Linked connections who can benefit from each other.

I participated right off the bat. Here's my Twitter conversation with Brynne:

 

4) John Mack and The Pharma Marketing Blog: #mHealtMobile Chat Takeaway: Pharma Must Involve Patients Early on When Developing Mobile Health Apps. Last week, I participated in the #mHealthPharma Tweetchat. John lead and moderated 45 global participants!

And, he performed brilliantly.

I first discovered the initial discussion thread in this LinkedIn Group: Mobile Health Global.  The topic centered on this question: "What stands in the way of pharma developing high quality mobile health apps?" This is the headline of our first debate.Participate in it here since the 25th of September. John Mack will moderate it!

I love discovering LinkedIn Discussion Groups like this one! I virtually met and conversed with smart, passionate, and thought-provoking people in the LinkedIn Group and the #mHealthPharma Tweetchat.

Here are links to their Twitter Profiles:

Check out Teresa Bau's Storify presentation. I have to learn how to do this because it's pretty cool:

 

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Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+. 

Steal These 5 Tips for Remarkable Writing from Ryan Holmes, HootSuite CEO

Last week Ryan Holmes, Hootsuite’s CEO, published “What’s (Really) Behind Gender Imbalance in Tech Careers” in the LinkedIn Publishing Platform. He also published an earlier version titled, “Culture or Nurture? Getting to the Bottom of Tech’s Gender Imbalance,” on the Hootsuite Blog.

So far, Ryan’s LinkedIn post earned:

  • 33,000+ Views
  • 620+ Likes
  • 270+ Comments

Wow! I’d love to drive traffic and engagement levels for my own LinkedIn content!

The Power and Status of Personal Brand

Yes, Ryan holds LinkedIn INfluencer status. On a daily basis, he cultivates and promotes a prominent and trusted personal brand. He’s CEO of services utilized by scores of digital marketing practitioners (including myself).

Paraphrasing another media influencer, Ryan Holmes is kind of a big deal.

 

All of Us Can Create Remarkable LinkedIn Posts (Even If We’re Not a Big Deal)

I’m not a big deal. I suspect most self-publishers in LinkedIn’s 313 million membership base aren’t   either. But, LinkedIn inFluencers aren’t the only members with valuable writing, thoughts, and experiences to contribute to the LinkedIn Community.

Through disciplined practice and study, we can learn how to create great content (just like inFluencers like Ryan Holmes). Let’s examine Ryan’s post for clues on what to “steal.”  In the words of Pablo Picasso

 

1. Write a Crisp, Eye-Catching, Headline

Easier said then done. I changed my headline 20+ times. It’s an iterative process. Here are the headlines Ryan published for the Hootsuite blog and LinkedIn:

Notice the tight precision of both headlines. In Ryan’s LinkedIn post, “(Really)” caught my attention and caused me to click on his post. The Hootsuite blog example poses a question. If we want to learn Ryan’s conclusions, I have to read the post. Great link bait.

Check out the efficient number of characters (with spaces):

  • Hootsuite Blog Post: 68 characters
  • LinkedIn Post: 55 characters

See how both headlines are Twitter-optimitized. Each leaves lots of room for retweets (RTs) and additional comments for Ryan’s ~52,000 followers.

Bonus:  Buffer’s articles for writing compelling headlines:

2. Support Your Argument with a Picture Painting the Story

The picture Ryan selected and credited cuts straight to his argument.  It’s ironic, humorous, and to-the-point. An unforgettable lead-in to initiate an important discussion.

Bonus: flickr’s Creative Commons Photo Galleries. Talented, generous photographers share their art in return for proper attribution. When using their photos, do the right thing and link back to their flickr gallery.

3. Newsjack Breaking News to Your Competitive Advantage

The gender imbalance issue in tech gained news momentum in late May 2014 when Google released its workforce diversity numbers and accelerated when Facebook released its workforce diversity data in late June 2014:

Google Trends Women in Tech 8-23-14

Google Trends Women in Tech Keyword Search 8-23-14

Workforce diversity in tech is an important, high traction news subject. Ryan re-framed this situation by opportunistically:

  • Turning the top-of-mind, news tide to Hootsuite’s advantage
  • Providing Hootsuite’s workforce diversity data
  • Introducing his perspective on the current and future state of workforce diversity at Hootsuite and the global tech industry

His leadership in understanding of this particular situation is a case study in top-down, CEO-driven, real-time communications and newsjacking (the art of introducing your ideas into breaking news stories). It’s 21st century, CEO media savvy and tactics at its finest.

Pay attention to breaking news events. They may inspire your creativity for your next post.

Bonus:  HubSpot Inbound Marketing Blog — The Inbound Marketer’s Complete Guide to Newsjacking

4. Acknowledge the Situation and Propose Measurable Solutions

Ryan distinguishes his communication by writing a first-hand account acknowledging gender imbalance in both Hootsuite and the technology industry. His Hoosuite Blog and LinkedIn Publishing Platform posts cite his company’s diversity numbers among 600 employees:

  • 40 percent are women
  • 23 percent work in tech roles
  • 38 percent hold leadership positions

In his words:

 “This comes out a bit better—but certainly not much—than at the other companies**. What exactly are we doing differently and, more importantly, what we can we do better?”

**Note: “other companies” refers to Google, Facebook, Yahoo, Intel, and Twitter (mentioned in Ryan’s previous paragraph).

He follows his acknowledgement by proposing solutions at both industry and company levels:

Bonus: About The Next Big Thing Foundation’s YouTube Video

 

5. State the Call-to-Action (CTA)

Ryan concludes his Hootsuite Blog post with an inspiring CTA: Help Us Change Tech’s Gender Imbalance. Wow.

I understand why he wrote a different CTA in his LinkedIn Post. But, I believe he earned the right to publish that CTA in both posts.

 

Ryan Holmes Blog Post Call-to-Action

Ryan Holmes Call-to-Action: “Help Us Change Tech’s Gender Imbalance”

 

Closing Thoughts

Reid Hoffman founded LinkedIn on the promise of network intelligence mutually benefiting a community at mass scale. We have to put ourselves out there and be vulnerable. Holding our  knowledge, ideas, and writing hostage benefits no one.

  • Share.
  • Publish.
  • Learn.
  • Practice.
  • Repeat.

Ryan Holmes does all of the above (and more).

More importantly, publishing his LinkedIn post and stating his call-to-action on the Hootsuite Blog may positively impact ONE woman’s professional career prospects (maybe her entire life).

Making a difference in one person’s professional life doesn’t require 33,000+ views. It takes ONE VIEW of ONE POST.

That post could be yours

 


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3 Tips on Writing and Storytelling from Twitter’s Investor Relations Team

 

Twitter Investor Relations Logo (TWTR)

Twitter Investor Relations Logo (TWTR)

Earlier this week, Twitter released its 2014 Q2 Earnings Report. Here are highlights as reported by The Wall Street Journal’s Yoree Koh:

  • A second straight quarter of increased user growth: 16 million new users
  • Revenue doubled to $312 million (driven by mobile use and mobile ad consumption)
  • Mobile advertising accounts for 81% of total ad revenues
  • The stock price spiked 29% in after hours trading
  • 271 million monthly active users

How Twitter’s Investor Relations Team (@TwitterIR) framed these positive results is worth studying. Their critical and judgmental audience includes (but is not limited to):

  • Wall Street Analysts
  • Technology Journalists / Bloggers
  • Mutual Funds Managers
  • Silicon Valley Competitors
  • Individual Investors

Writing and storytelling skills are important in the financial and investment community. Investor Relations Teams are tasked with building credibility, trust, and transparency. The ability to convey confidence with a compelling and memorable story (particularly when financial performance suffers) makes or breaks organizations.

Real-time, Internet speed and scope, play a crucial role in addressing public scrutiny. Here are three (3) writing and storytelling tips I learned from the Twitter Investor Relations Team.

Tip 1. Play to Your Strengths

Twitter recognized before any social media network the competitive advantages and implications of real-time communications. It knew consumers were moving towards a mobile, one-screen world.

And, it maximized this competitive advantage during the July 29th earnings call. Topsy analysis shows @TwitterIR‘s (Twitter’s Investor Relations Team) published 23 real-time tweets supporting the earnings presentation.

 

Topsy Query for @TwitterIR for July 29 Tweets

Topsy Query for @TwitterIR July 29 Tweets

Tip 2. Be Simple and Concise

Communicating financial analyses (or other complex information) into simple, bite-size messages isn’t easy. Twitter’s Investor Relations Team addresses this challenge head-on knowing they have to frame a memorable, compelling story in “pulses” of 140 characters or less. I’m sure their rehearsals resulted in multiple iterations of tweets to constantly refine and simplify the gameday message.

According to Topsy, here’s the top tweet during the July 29th call …

Topsy Twitter IR Screen Shot - Top Tweet

Topsy Twitter IR Top Tweet

 

Topsy Top Twitter IR Tweet

Topsy Top Twitter IR Tweet

 

… and it clocks in at 136 characters (with spaces).

 

Tip 3. Draw Pictures for Key Messages

 

Twitter Quarterly Revenue Chart

Twitter’s Steady, Consistent Positive Revenue Growth. Note: I drew the red arrow.

As an individual Twitter investor, I appreciate and respect the Investor Relations Team sharing key metrics like quarterly revenue, EBITDA, and net income. But, the tweet has too much math for my simple brain.

The hyperlink and chart are vital. They impart two (2) positive impressions:

  1. “We know you want more details. Here’s where you can find/analyze the details.”
  2. “Remember This: Twitter’s quarterly revenue growth remains positive.”

The high “retweets” and “favorites” by the conference call attendees indicates this important information was share-worthy and memorable:

 

62 Retweets and 47 Favorites Shows the Audience Likes This

62 Retweets and 47 Favorites Shows the Audience Likes This

Closing Thoughts

Leverage your strengths. Be brief. Draw pictures. Define your story’s outcome from the beginning. Structure the argument.

That’s hard. But, your audience will love you for it.

 

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Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

4 More Gifts to Support Others That Power Your After Age 50 Reinvention

 

Gold Gift Box

Gold Gift Box

  

Reinventing You Book ImageNote: This post continues thoughts from 4 Gifts to Give Others to Power Your After Age 50 Reinvention. It's fifth in a series of seven (7) describing successful career reinvention after age 50 by applying principles from Dorie Clark's amazing book, Reinventing You.

Reinventing You's Chapter 9: Reintroduce Yourself: "Develop Validators" is the focus of this post.

 

4 More Gifts to Support Others That Power Your After Age 50 Reinvention

1. Write a LinkedIn Recommendation for Someone You Care About

  
Recruiters Love LinkedIn. LinkedIn may not be as sexy as Facebook or Snapchat but 259+ million members can't be wrongRecruiters and employers constantly search LinkedIn for passive job seekers (defined as someone who currently has a job but would be open to taking a better one). This phenomenon drove $224.7 million in 2013 Q3 revenue for LinkedIn Talent Solutions.

Praise Others so They Know They're Good at What They Do. LinkedIn Recommendations help your colleagues and friends promote their personal brands. They're also an important gesture to support people who may have lost their jobs due to company reorganizations.

Writing an unprompted or unsolicited recommendation without expecting anything in return makes a LinkedIn Recommendation a powerful gift because:

  • You can vouch for another person's expertise and skills (similar to a LinkedIn Endorsement) 
  • Your friend / colleague may feel awkward requesting a recommendation
  • Your recommendation can enhance another person's LinkedIn Profile

Who Can You Support with a LinkedIn Recommendation? Show you're not "just looking out for number 1." It's a great way to thank and acknowledge others who've been integral to your individual success.

 

LinkedIn Recommendations

Recommendations You Give Show Up on Your LinkedIn Profile

2. Encourage Others in LinkedIn Discussions 

Social Media ReInvention Community Members know how much I enjoy The Start-Up of YOU LinkedIn Discussion Group. Participating in LinkedIn Discussions (or initiating discussion topics) is a great way to:

  • Demonstrate your expertise in a specific field or industry
  • Develop credibility and a thought leader reputation
  • Learn from and make new connections with like-minded people 

Show Your Acknowledgement and Appreciation. When you initiate discussion topics, it's great when other members submit comments and opinions. Thank them with an encouraging tone for "putting themselves out there." Acknowledge them and express your appreciation for their input (especially if their thoughts counter yours).

Submitting Comments and Participating in Discussion Forums Requires Personal Risk. That's why people may hesitate submitting a comment for fear of criticism from either you or other members. If you're the discussion moderator, establish a positive tone. Provide encouragement early and consistently.

Encouraging and validating others in your LinkedIn Discussion shows respect, flexibility, and openness: 

 

LinkedIn Discussion Encouragement

Encouragement Fosters LinkedIn Group Participation

3. Say Thank You on Twitter #FF (Follow Fridays)

An Underrated Validator. I love #FF or Twitter Follow Fridays. Recognizing the contributions of smart and interesting members is fundamental to the Twitter Commuity.

State Why Someone Deserves the #FF Mention. Differentiate the individual (and yourself) by describing why another person is worth following. The most common mistake in Follow Fridays is the common "mass communication" #FF "Insert As Many Twitter Handles as I Can in 140 Characters or Less Without Saying Why:"

 

Bad #FollowFriday Example

The Mass Communication #FF #Follow Friday Mistake

Be Different. Put thought and creativity in your #FF tweet. Make your #FF tweets more memorable and separate them from the mass communication pack:

Favorited #FF Tweet 1

Example #1: Describe Why You #FF'd Someone

 

Favorited #FF Tweet 2

Example 2: Describe Why You #FF'd Someone

4. Share Klout +K's With Your Online Friends and Fans

How Influential Are You in the Social Media Universe? Since 2008, Klout.com has attempted to answer this question. The premise behind Klout is that our collective social media participation and influence can be captured, measured, and scored

Your Klout Score Can Have Important Career Implications. According to Seth Stevenson's Wired.com article, What Your Klout Score Really Means, your score matters (especially if you work in or aspire to work in online media). If you actively participate in social media, be aware of your score. 

Share +K's to Help Others Build Influence. Identify the people who support you and spread your ideas. Acknowledge and thank them. Reward their support with Klout +K's in specific topics like Twitter, Social Media, or Blogging.

Giving your friends and fans +K's signals to others that they share great content

Providing +K's in the New Klout Platform. Here are the basic steps:

  1. Find the Klout Profile of the person you'd like to give the +K
  2. Locate the Klout topic you want to select
  3. Hover your cursor over the topic to select it (the topic should become red)
  4. Select that topic and give the +K

 

Imrich Tatiersky Klout +K

Steps 1 and 2 to Give +K's in New Klout Platform

 

Martin Drdak Klout +K

Steps 3 and 4 to Give +K's in New Klout Platform

 

Closing Thoughts

Give and You Will Receive. Be generous to others. Be kind. Support others and third party validation takes care of itself.

What Do You Think? Please let me know in your comments.

If you enjoyed this post, here are the others in the series:

Photo Credit via flickr by sparkleblues

 

Your Turn

Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE.   Comments are open. So let’er rip!

 


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