For Our Children: Humans Are Underrated By Geoff Colvin

My book review of Humans Are Underrated: What High Achievers Know That Brilliant Machines Never Will

Geoff Colvin Humans Are UnderratedHumans Are Underrated: What High Achievers Know That Brilliant Machines Never Will by Geoff Colvin is an inspiring book about how and what we can individually do to prepare ourselves and our children for the 21st century workplace revolution happening before our eyes.

White Collar Middle Management Ranks Will Continue Disappearing At An Accelerated Rate. Geoff’s detailed, fact-based research is sobering. Continuous advances in software design, machine learning, and artificial intelligence results in the need for fewer, white collar workers.

Remember, white collar workforces? MBA-types, MD-types, JD-types, aka the left-brain masters of the universe?

Cognitive, analytical work is on an accelerated chopping block. Increasing automation and computing power means replacing humans isn’t isolated to blue collar Americans.

A Phenomenon Extending Beyond Decades-Old Outsourcing. Why? Because machines do old-school, cognitive, and analytical work better than humans. That prowess IS EXACTLY what machines do better.

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Sunday Brunch Reads with Social Media ReInvention: 01/11/15 to 01/17/15

Sunday Brunch Menu

Photo Credit: Anton Diaz

 

I’m still shocked Big Ten Football captured the first-ever national championship game playoff.  I hope these share-worthy links ease the sting for other SEC fans. Stay warm Social Media ReInvention Community Members and enjoy your Sunday Brunch! (more…)

A Visual Metaphor for Mitch Joel’s Reboot: You from CTRL ALT DELETE

 

 

 

Members of the Social Media ReInvention Blog Community know I'm a HUGE Mitch Joel Fan.  I'm currently studying his latest book, CTRL ALT DELETE.  I love this book because it's typical Mitch Joel:

  • Visionary / Forward Thinking
  • Entertaining / Great Writing
  • Thought-Provoking / Cites Tons of Other Great Books I Need to Read

I still need to finish Part 1 of the book describing five (5) current/future business drivers. As soon as I get the "story structure" better organized, I'll ship and publish the full book review. Until then, here's a glimpse of what I've learned from studying CTRL ALT DELETE:

CTRL ALT DELETE'S Seven (7) Reboot: You Triggers 


1. A Digital First Posture
(as defined by Mitch Joel, page 124 of CTRL ALT DELETE).  "A digital-first posture means that the first place your consumers go when making a business decision is to their computers, smartphones, and/or tablets.  This should be your default posture as well.

2. The Long and Squiggly Road (e.g., Embrace the Squiggle)  Career paths are forever-changing because the "career escalator is jammed up" especially in large, Fortune 500 companies. Careers no longer follow a linear trajectory. If you want to continue developing valuable and marketable skills, you have to embrace the squiggle and adapt to pursuing multiple careers (not just multiple jobs) during your lifetime.  It's permanent beta personafied.

3. The New Way We/You Work.  The key to the survival and career success now is "standing out," "being differentiating," and "making yourself indispensable." You want to be THE MAN | THE WOMAN that everyone in your organization views as "The Linchpin." And, that process begins with making a conscious choice to pick yourself and ship your art.

4. The Marketing of You.  Beef up your skills in pitching, selling, storytelling, and thinking critically.  Why? Because Corporate America has already started shifting to resources to a free agent / freelancer nation. And, that trend won't stop — we're in Generation Flux (whether we like it or not). Start building the skills that will help you adapt in the ever-increasing Gig Economy.

5. Your Life in Start-Up Mode / The Start-Up of YOU.  You were born an entrepreneur. Actively manage your career like you're a lean start-up.

6. Work the Space.  We are mobile workers and can work anywhere.  All we need are:

  • A laptop / tablet
  • A smartphone
  • High-speed internet connectivity 

7. Embracing the Next.  Longevity in a productive, rewarding career requires a continuous ability to adapt, iterate, and spot game-changing trends.  Mitch lists and describes six (6) of these trends in this chapter.  If you want to learn what they are, buy his book.

 

Please click here for my full book review of Mitch Joel's CTRL ALT Delete.

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+. 

Encouragement to UMKC’s Inspiring Student Entrepreneurs in the Regnier Family Foundation 2012 Venture Creation Challenge

UMKC 2012 Regnier Family Foundation Venture Creation Challenge

On Saturday, April 28th, I watched something truly inspiring and remarkable: the courage, guts, hustle, resourcefulness, brains, and creativity of University of Missouri Kansas City's (UMKC) Student Entrepreneurs in the 2012 Regnier Family Foundation Venture Creation Challenge.

This seventh annual competition thrusts UMKC's Institute for Entrepreneurship and Innovation students into an exciting, fast-pased, full-day competition to earn attention and "investment."  The morning starts with 60-second elevator pitches, continues with point-blank discussions on the exhibit room floor, and culminates with 40-minute grill sessions.

And, when I say grilling, the judges are brutal.  In the afternoon finalist sessions, I was one of the judges who evaluated presentations from the following teams:

* AllerganEaterTM (presented by Deon Whitten, Cletus Obahor)

* Nstox (presented by Seth Cooper)

* Alpha 1 Biologics, LLC (presented by Matt Heimann, Rita Cortes, Lara Ogle, and Tim Schallert) 

We were tough on these student presentations.  Our questions and assessments were pointed and critical.  But, these students handled themselves with tremendous poise and grace.  No one flinched.  Each held strongly to his/her belief and conviction in the viability and value in his/her individual or team ventures. 

Were there moments of nervousness and stumbles?  Of course.  But, they kept going — that's confidence and courage personified.

60+ teams competed (and my one regret is I didn't have enough time to visit with all of them).  You only have two hours to speak with students on the exhibit floor.  120 minutes immediately evaporates when speaking with enthusiastic and engaging people.


Words of Encouragement


Here are a few additional encouraging words to some of the fantastic students I had the privilege of meeting.  You're so inspiring!

Deon Whitten of AllerganEaterTM:  It bears repeating the evidence of your hard work in putting together a great-looking and functionally working prototype.  You accomplished something few entrepreneurs recognize — validating learning from a minimal viable product (MVP).  Continue that form of lean start-up thinking in this venture (and your future ones). 

Seth Cooper of Nstox: I love how you're targeting small and mid-sized businesses with your web-based management and decision support software.  One of my favorite companies, HubSpot (based in Cambridge, MA), received a $32 million investment from Google Ventures, Sequoia Capital, and Google Ventures last year.  Quantify or dollarize how your offering will help your target customers either make more money, save money, or decrease their costs associated with customer retention. That's what HubSpot does. And, there's no reason why you can't replicate their success.

Rita Cortes, Matt Heimann, Lara Ogle, Tim Schaller, and Tony Luppino – UMKC Faculty Sponsor of Alpha 1 Biologics, LLC: When your team shared your diverse backgrounds and the limited time you had to get up-to-speed on the pharma / biotech industry, I shake my head in amazement.  Your industry analysis and your abilities to move this venture to this point is FANTASTIC! Rita and Tony – you have my business cards.  As we discussed post-competition, if you think I can help you keep this venture moving, I'm here to assist.

Evan Kirsch of FolioBoy: College graduates and current students are in dire need of your startup's services to leverage and maximize their personal branding opportunities for future employment.  I love your enthusiasm, vision, and what drives you to succeed.  I'm also jealous of your technical prowess (I wish I had that).  The Internet levels the playing field for everyone in getting their work / art / passion easily accessible.  Get those college speaking engagements set up!  Today's students need a passionate champion (like you) who spreads the benefits and value of "investing in ourselves by putting ourselves out there."  These students need YOU.  Great job Evan — you know where to reach me.

Danella Obraztsov of The Six: It takes guts and patience to literally build a consulting practice one-client-at-a-time.  And, you're on your way to doing just that with your online dating consultancy.  I was so impressed how you pulled together a makeshift homepage for your future website (and how you're taking a programming class to take it to the next level).  Get those YouTube or Vimeo video testimonials on your site to share your current client successes!  I met my wife on eHarmony.  And, I would have met her a lot sooner (with less frustration) if I had your expertise to help me with my online profile!

Evan Bryant, Fredrick Manasseh, Greg Walling, and Kashif Rathore of Infalite: If you hadn't gracefully pulled me over to your exhibit, I wouldn't have learned about your innovative idea for giving parents peace-of-mind that their child is safely resting in their car seat during night time driving.  In June, I'll be attending ASCO (the biggest cancer and pharmaceutical conference in the world). And, the pros who traditionally work that convention room floor can't hold a candle to you guys!  Thank you for pulling me aside to share why you believe in your concept and idea.

Brandon Thompson of The Smartboard and Ernesto Tinoco of SmartDWELL: Your passion, conviction, belief, and enthusiasm is INESCAPABLE.  Your infectious energy is why I remember you! Don't ever, ever, ever lose that.  Because, your continued passion and conviction can be game-changing.

Concluding Thoughts


It's Kansas City's civic mission and vision to create and become America's most entrepreneurial city.



 

 

The Kansas City community can achieve this outcome.  Why?  Because the UMKC Institute for Entrepreneurship and Innovation encourages and espouses a vital, ageless, and lifelong lesson to these students: having the courage to pick yourself.  

And, UMKC's students (and our community) need to keep moving closer in executing another valuable Palo Alto lesson:  

Silicon Valley is not a location.   Silicon Valley is a mindset:

  • Fostering collaboration among all entrepreneurs
  • Exchanging ideas over breakfast, lunch, dinner, or drinks after work (even if you might be competitors)
  • Reinforcing competition and cooperation to advance the entire community's long term growth (versus a winner-take-all / zero-sum-game mentality)

I'm honored and proud to be a mentor with UMKC's Department of Global Entrepreneurship and Innovation.  This was my first event in participating as a member of this program.  

And, it revealed how much I need to step up my game just to keep pace with not only these outstanding students but also the top-notch people affiliated with this program.

I wish I had more time to recognize, mention, and share more about the inspiring students and people I had the privilege of meeting.  But, just like yesterday, I'm out of time.


From the bottom of my heart, THANK YOU!

 

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+.   

Boulevard Brewing Company: A Social Media Case Study in Leadership, Transparency and Doing the Right Thing

Thumbs Up

 

On February 23rd, I attended a great social media networking event hosted by Ben Smith and Social: IRL.  The Taste, Tweet, Meet With Boulevard Brewing Company event was exceptional.  

But, it wasn't for the usual reasons that I found this event so enjoyable (i.e., the personal camaraderie of social networking connections in Kansas City, the privilege of personally meeting these wonderful people sometimes for the first time, etc.).

Julie Weeks, Marketing Communications Manager for Boulevard Brewing Company, gave a fantastic presentation on the social media strategy and community building efforts of Boulevard Brewing Company.  

Her talk focused on the social media phenomenon around Boulevard's Chocolate Ale. Here's her presentation with a hat tip to Eric Melin and the Spiral16 Blog:

 

 

Leadership Lesson #1: Be Transparent and Directly Address Difficult Questions

Julie directly addressed the recent product recall of Boulevard's Chocoloate Ale.  She had the courage and guts to: 

  • Explain how the company discovered the problem
  • Share how they're working to solve it
  • Discuss how she's continuously informing Boulevard's customers / fans about this ongoing process

She openly fielded numerous questions.  Plus, she patiently spoke with individual attendees about specific questions after concluding her presentation.  I was one of those folks (more on that later). 

Julie openly sharing this presentation and Boulevard's ongoing efforts in addressing the Chocolate Ale product recall demonstrates:

  • "We've got nothing to hide"
  • "We're working hard to address the problem"
  • "We will keep you informed"
  • "We're listening, We're listening, We're listening"
  • "We made a mistake.  Please accept our apology."

And, speaking of an apology …

Leadership Lesson #2: When You Say You're Sorry, Mean It 

Don't Cram Rehearsed Corporate Management-Speak / Public Relations-Speak Down Our Throats.  Julie's presentation included the following YouTube video with John McDonald, Founder and President of Boulevard Brewing Company, and Steven Pauwels, Boulevard's Head Brewmaster:



 

Why This Apology Is Genuine.  Why It Is Human.  I asked Julie whose idea was it to produce and publish this video on the Internet.  She said it was hers.  And, she convinced Boulevard's top two leaders of immediately and publicly addressing this communications crisis.

"Speak From Your Hearts."  The reason why this video resonates with me and Boulevard's many fans is because it's genuine.  Julie told me McDonald and Pauwels did this video without a script. 

Her only instruction: "I need you guys to speak from your hearts."

If Boulevard's fans and consumers don't consider this video a genuine and heartfelt apology (and it comes from the firm's highest leadership), I don't know what is.

Every Fortune 500 CEO in America could learn from McDonald's and Pauwels' plain-spoken example to inform its consumers of bad news (and the subsequent actions to make things right).

Otherwise, not only do you lose consumer trust, but also the CEO may find himself / herself pushed out.  Just ask Richard Weldon — now the former CEO of Johnson & Johnson.  Due to multiple product recalls at Johnson & Johnson, Mr. Weldon is stepping down as CEO in Aprl 2012.  

Weldon talked about Johnson & Johnson's apology and how it was working to regain consumer trust in May 2011 during an interview with Geoff Colvin, Senior Editor-at-Large of Fortune Magazine.  Unfortunately, repeated and multiple product recalls over a two-year period upended Mr. Weldon's otherwise outstanding career (he was regarded as one of the most respected leaders in the pharmaceutical industry before these product recalls):



 


Closing Thoughts

Pride In Your Organization.  Pride in Your Products.  Pride in Your Community. Boulevard Brewing Company is a Kansas City Community Crown Jewel.  And, I'm proud to not only be a HUGE FAN of their beers but I'm also a HUGE FAN of Julie Weeks and Boulevard's leadership because of their actions.

(In the company's Chocolate Ale Refund Announcement, Boulevard states the following in the first sentence)  "At Boulevard Brewing Company, we pride ourselves on our attention to detail."

(Around time stamp :25 of the YouTube Chocolate Ale Announcement from John McDonald) "We're a proud brewery and we want to do the right thing …"

A Vital Kansas City Civic Principle.  Boulevard Brewing Company embodies a vital Kansas City civic principle:  Kansas City is a proud community built and driven by the resourceful and creative entrepreneurial spirit of people like the John McDonalds, the Henry Blochs, the Ewing Kauffmans, and the J.C. Halls:



 

And, that entrepreneurial spirit continues to thrive because of the leadership of people like John McDonald, Steven Pauwels, and Julie Weeks.

Hang In There Julie!  As I conclude this post, I know Julie Weeks is working today, tomorrow, and how ever long it will take to address the Chocolate Ale situation.  She takes TREMENDOUS PRIDE as Boulevard's online ambassador.

Julie, if you see / read / monitor anything remotely negative about Boulevard Brewing Company, please remember these four (4) things:

  1. Your social media friends and colleagues are rooting for you
  2. You're doing a fantastic job as Boulevard's Online Ambassador!
  3. Keep Doing What You're Doing
  4. Go back and read #1 – #3

 

Photo Credit by Sarah Reid via flickr

3 Reid Hoffman Videos on LinkedIn, Relationships, and Entrepreneurship

Reid Hoffman

Today, Reid Hoffman, the Executive Chairman and Co-Founder of LinkedIn, officially released his new book, The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career. 

I've been impatiently waiting for this book for months.  I finally downloaded the Kindle version and started reading it this evening.  

I'm not sure why Hoffman doesn't receive the attention and adulation of his Silicon Valley counterparts such as the late Steve Jobs, Mark Zuckerberg, Larry Page, and Sergey Brin.  

But, what I respect most is his guiding, personal and professional philosophy to help others succeed.  So many people choose to focus the power of social technologies on creating noise and interruption that centers on "look at me."  

Meahwhile, Hoffman focuses on "how can I help you."  This guiding philosophy is well-articulated in the following articles:

 
The following videos are my three (3) favorites plus two bonuses. These interviews showcase the genius, vision, and humility of Reid Hoffman.  I hope you enjoy them as much as I do:


(Bonus) Time Video: LinkedIn Co-Founder On "The Start-Up of You"


 

(Bonus) CBS This Morning Video: LinkedIn Co-Founder, Social Web Still Very Young

 

Charlie Rose: A Conversation With Reid Hoffman of LinkedIn (March 2009)

YouTube: Reid Hoffman Entrepreneurs Will Create The Future
Endeavor Entrpreneur Summit at Stanford University (July 2011)



 

YouTube: TEDxSiliconValley — Reid Hoffman (December 2009)



 

 

Link to Photo Credit by Joi Ito via flickr

Content Curation #2: Three Articles I Evernoted This Week

Number 3

The Premise / Goal / Timing of This Weekly Feature

Premise.  If you like the content in this blog, you may like the type of content I regularly read and study on the Web.

Goal.  On a weekly basis, I'm going to publish links to three (3) articles I find interesting.  I'll include a brief summary with some bullet points explaining why I think the content is worth consuming.  

Timing.  I'll publish this content every Wednesday / Thursday. 


This Week's Three Evernoted Articles 


1. The Real Way to Build a Social Network (Fortune / CNN Money)
:  This article is absolute gold. This book excerpt from Reid Hoffman's upcoming book, The Startup of You, provides insights into the networking philosophy of LinkedIn's founder.   I've wish-listed his book in Amazon so I can download the Kindle version immediately upon it's February 14th release.  

Hoffman bases his networking philosophy two (2) basic principles: 

* See the world from the other person's perspective — putting yourself in another person's shoes is the first step to developing an honest connection

* Think about how you can collaborate with and help the other person versus thinking about what you can get out of the relationship — your first move should always be "how can I help."

2. The $1.6 Billion Woman, Staying on Message (The New York Times):  I'm a huge fan of Facebook's COO, Sheryl Sandberg.  In my opinion, she deserves just as much credit (or more) as Mark Zuckerberg in transforming Facebook into an advertising revenue juggernaut.  

I find this article interesting because it emphasizes her multi-faceted role at Facebook:

* Sandberg is the public face of of Facebook.  She's Facebook's corporate amabassador to Wall Street analysts, thought leaders at global forums such as Davos, global government leaders, and global brands (i.e., she's one of the few global corporate leaders who's been to Bentonville, Arkansas twice).

* She's the driving force in recruiting and mentoring top talent at Facebook (especially women).

* She's publicly stated her views about furthering the professional interests of women in Corporate America (particularly Silicon Valley and the technology industry).

The last point is especially intriguing because Sandberg's recently received criticism for expressing her views on the success of women in the workplace.  And, the critics are women.

3. Zuckerberg Remains the Undisputed Boss at Facebook (The New York Times):  The corporate governance structure Facebook currently has in place gives Facebook's CEO and Founder, Mark Zuckerberg, extraordinary control over his company (even though it will soon become publicly traded):

* He holds more than 25% of the company's stock.

* His voting power with those shares (due to various agreements with other investors) grants him voting control of 60% of the company's shares.

* The article gives context to how Zuckerberg's control of company stock compares with Microsoft's Bill Gates and Google founders, Sergey Brin and Larry Page, when their respective companies went public:

  • Microsoft: Bill Gates controlled 49% of company shares
  • Google: Brin and Page controlled 16% each of the company shares (for a total of 32%)

 

Your Feedback Please!

I'd like to experiment with this type of post for the next two to three months.  Let me know what you think (especially if this idea sucks):

  • How can I improve the value of these weekly posts?
  • Is my initial timing choice for publication okay with you (e.g., middle of the week versus the end of it)?  If not, please tell me.
  • What content are you reading?  Please share your links with our community in the comments section!

 

Link to Photo Credit by Andreas Cappell via flickr