Pixar’s 22 Rules of Storytelling Mastered by American Authors and Georgia English Bulldog Rescue


English Bulldog and Chihuahua

English Bulldog and Chihuahua

 

Introduction

The Social Media ReInvention Community knows how much my family loves dogs.  My family is blessed with two loving German Shepherds utterly devoted to our young daughters.  And, one German Shepherd is a rescue.  

One of this community's most popular posts, 3 Social Media Tips for Oogy: The Dog Only a Family Could Love, shares the story of how a generous and caring family rescued a loving and affectionate dog from the direst and most hopeless circumstances.

If the Following Video Is Not Remarkable and Compelling Storytelling, I Don't Know What Is

Note: My apologizes for the brief commercial in the video's introduction.  I couldn't locate the commercial-free version.  But, I promise it is a moving and soulful content marketing example.

Full Disclosure: I donated literally minutes ago to Georgia English Bull Dog Rescue via their website, and I purchased the song "The Best Day of My Life" by American Authors via iTunes because I support, believe in, and respect their video's unselfish call-to-action.

Spoiler Alert: WATCH THE VIDEO FIRST before reading further!!  Resisting that temptation is worth the wait …

 


 

 

A Page Torn from Pixar's 22 Rules of Storytelling


This past Friday, Fast Company published Pixar's 22 Rules of Storytelling–Visualized
.   Several of these storytelling rules are inherent in this moving video.  Highlighted in blue are the storytelling rules I quickly recognize.

For your reference, here are Pixar's 22 Rules of Storytelling shared by former Pixar storyboard artist,  Emma Coats:

1. You admire a character for trying more than their successes.

2. You gotta keep in mind what's interesting to you as an audience, not what's fun to do as a writer.  They can be very different.

3. Trying for theme is important, but you won't see what the story is actually about till you're at the end of it.  Now rewrite.

4. Once upon a time there was ____.  Every day, ___.  One day ___.  Because of that, ___.  Until finallly ___.

5. Simplify.  Focus.  Combine characters.  Hop over detours.  You'll feel like you're losing valuable stuff but it sets you free.

6. What is your character good at, comfortable with?  Throw the polar opposite at them.  Challenge them.  How do the deal?

7. Come up with your ending before you figure out your middle.  Seriously.  Endings are hard, get yours working up front.

8. Finish your story, let go even if it's not perfect.  In an ideal world you have both, but move on.  Do better next time.

9. When you're stuck, make a list of what WOULDN'T happen next.  Lots of times the material to get you unstuck will show up.

10. Pull apart the stories you like.  What you like in them is a part of you; you've got to recoginize it before you can use it.

11. Putting it on paper lets you start fixing it.  If it stays in your head, a perfect idea, you'll never share it with anyone.

12. Discount the 1st thing that comes to mind.  And the 2nd, 3rd, 4th, 5th — get the obvious out of the way.  Surprise yourself.

13. Give your characters opinions.  Passive/malleable might seem likeable to you as you write, but it's poison to the audience.

14. Why must you tell THIS story?  What is the belief burning within you that your story feeds off of?  That's the heart of it.

15. If you were your character, in this situation, how would you feel?  Honesty lends credibility to unbelievable situations.

16. What are the stakes?  Give us reason to root for the character.  What happens if they don't succeed? Stack the odds against.

17. No work is ever wasted.  If it's not working, let go and move on — it'll come back around to be useful later.

18. You have to know yourself: the difference between doing your best and fussing.  Story is testing, not refining.

19. Coincidences to get characters into trouble are great; coincidences to get them out of it are cheating.

20. Exercise: take the building blocks of a movie you dislike.  How would you arrange them into what you DO like?

21. You gotta identify with your situation/characters, can't 'cool'.  What would make YOU act that way?

22. What's the essence of your story?  Most economical telling of it?  If you know that, you can build from there.

Also, here's a SlideShare presentation / document with Pixar's 22 Rules of Storytelling created and shared by James Caswell of Caswell Design:

 

 

BRAVO and THANK YOU to Joshua Mikel, American Authors, and Georgia English Bulldog Rescue for Touching My Heart

Joshua Mikel is The Man!  A few hours ago, Georgia English Bulldog Rescue's Facebook Page informed me how Joshua Mikel is the creative/driving force behind this remarkable art.  Thank you for creating and sharing your art — it's genius!

Rule 16 is Highlighted Differently for Obvious Reasons.  When the video ended, a lump entered my throat and tears filled my eyes.  I don't know what else to say …

The Content We Should Create / The Stories We Should Tell.  I'm currently reading / studying Mitch Joel's wonderful book, Ctrl Alt Delete.  Mitch makes a valuable and insightful point about committing the common mistake of "creating content just for the sake of creating content or telling stories just for the sake of telling stories … "  

Direct quotes from page 196 of Ctrl Alt Delete:

"Marketers often will often say that the best ads are the ones that tell stories.  While you can easily shoot back with a 'Duh, tell me something I don't know,' take a cold hard look at all of your marketing collateral and ask yourself if you're telling a story worthy of being told—-or are you just telling a story to get something sold?"

It's not all about content.  It's all about stories.  It's not all about stories.  It's all about GREAT stories.

 

Your Turn.  How did this video / art affect you?  Which 22 Pixar Rules of Storytelling do you recognize?  How about comparing notes?  Please let me know in the comments.

 

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+.  

 

Photo Credit by Jeff Hill Photo via flickr

Part 1: 10 Reasons on Why Freedom Is Blogging In Your Underwear

Freedom Is Blogging In Your Underwear 1
Freedom Is Blogging In Your Underwear When You …

1. Can't Wait to Wake Up at 5 AM to Write.  It's your moment of zen.  It's your time to express what you love, hate, makes you laugh, admire, respect, wish you could be, and continue striving to become.  It's SACRED TIME. 

2. Know You're Steering the Ship.  Sitting behind a keyboard means complete control.  The published words on your personal blog are yours (not somebody else's spin).  No watered-down mess requiring  corporate approval or a committee's sign-off.  

3. Pick Yourself.  You didn't seek the approval of Random House or another member of the New York City publishing dynasty.  You write. You publish. You promote.  The daily, weekly, and monthly results are there to measure and interpret.  And, the immediate audience feedback (or lack thereof) is a constant lesson in humility.

4. Press "Publish" Even When You Fear Your Content Sucks.  Blogging teaches you how to address and deal with personal fear.  Notice, I didn't say overcome it.  The "F" in Freedom Is Blogging In Your Underwear stands for "Fear."  

Rejection looms close by when you're a blogger.  But, so does opportunity.

You learn over time that subscribers and readers who believe in your art stick with you. These audience members who vote with their precious time know you won't hit a home run with every-at-bat. 

But, they expect you to consistently publish. Your subscribers expect you to show up. That's part of the deal.  That's part of the mutual bond.

It's why I can't wait to repeat Reason #1 for as long as I humanly can.

5. Want To Hug Your Blog Subscribers (But, Not Necessarily in My Underwear, Or Theirs).  The Social Media ReInvention Blog Community and subscriber base continues growing.  I want to hug you and thank you for teaching and reinforcing how trust is earned one-person-at-a-time.  

You've sent me emails with praise (especially at times when I really needed it), tweeted my posts on Twitter, "liked" them on Facebook, shared them on LinkedIn, and linked my posts to your respective blogs.  It means so much to me — Thank You From the Bottom of My Heart!

6. Can Continuously Iterate and Experiment.  21st century self-publishing means everything is "a working draft."  You can keep shaping, condensing, adding, or deleting. It's taken me three years to realize perfection is not the goal.  

It's about continuously building, measuring, and learning with a minimal viable product (MVP).  It's about permanent beta.  Even though you don't live in Silicon Valley, you can practice the principles of the Reid Hoffman's, the Ben Casnocha's, the Mark Zuckerberg's, the Amazon's, and the Google's.  It's not life or death (although it feels like it at times — see Reason #4).  

That's an invaluable life lesson.

7. Trust Yourself to Write With Your Heart (Versus Type With Your Brain). Writing doesn't come naturally to me.  I work at it every day (which I was I love it).  I'm still learning when/how to write and structure my position in traditional, MBA-analysis mode (and when to just let'er rip and flow).  

This is what the blogging community refers to as "finding your voice."  I'm still searching. And, this self-discovery journey is empowering. 

8. Realize There Are No Rules — There Are Only Guidelines.  Great blog posts can be less than 140 characters or as long as 4,000+ words.  You can use text, audio, video, and images (or a combination of all four).  What makes a blog post great is in the eye of the beholder.  It's art.  Coloring outside-the-lines is encouraged.

9. Love Something So Much You Do It for Free (Sort of).  I receive zero financial compensation for blogging.  But, I consider blogging a valuable and significant time investment  

It's not about getting paid.  It's the joy and challenge of telling a story.  It's about sharing.  It's about saying thank you. It's about reminding yourself why you love it so much even on the days when you're struggling personally and/or professionally.  It's about Reasons #1 through Reasons #10.

10. See and Embrace The Like-Minded.  Google the phrase "blogging is dead" (without the quotation marks).  You'll receive close to 57 million search results.  

When I see that number and the different search headlines, here's what I see:

* I see opportunity.  

* I see people who give didn't give up on their blogging / writing in the first six or seven months of launch.  

* I see people who voraciously read books, periodicals, blog posts, newsletters, and all content in-between to learn ideas and insights they can deliver to and share with their subscribers.  

* I see people who acknowledge this is a difficult and long-term endeavor.

* I see people proudly displaying, reading, and investing in this book:

Freedom Is Blogging In Your Underwear Cover 3

 

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+.    

Link to Photo Credit by Hugh Macleod

Boulevard Brewing Company: A Social Media Case Study in Leadership, Transparency and Doing the Right Thing

Thumbs Up

 

On February 23rd, I attended a great social media networking event hosted by Ben Smith and Social: IRL.  The Taste, Tweet, Meet With Boulevard Brewing Company event was exceptional.  

But, it wasn't for the usual reasons that I found this event so enjoyable (i.e., the personal camaraderie of social networking connections in Kansas City, the privilege of personally meeting these wonderful people sometimes for the first time, etc.).

Julie Weeks, Marketing Communications Manager for Boulevard Brewing Company, gave a fantastic presentation on the social media strategy and community building efforts of Boulevard Brewing Company.  

Her talk focused on the social media phenomenon around Boulevard's Chocolate Ale. Here's her presentation with a hat tip to Eric Melin and the Spiral16 Blog:

 

 

Leadership Lesson #1: Be Transparent and Directly Address Difficult Questions

Julie directly addressed the recent product recall of Boulevard's Chocoloate Ale.  She had the courage and guts to: 

  • Explain how the company discovered the problem
  • Share how they're working to solve it
  • Discuss how she's continuously informing Boulevard's customers / fans about this ongoing process

She openly fielded numerous questions.  Plus, she patiently spoke with individual attendees about specific questions after concluding her presentation.  I was one of those folks (more on that later). 

Julie openly sharing this presentation and Boulevard's ongoing efforts in addressing the Chocolate Ale product recall demonstrates:

  • "We've got nothing to hide"
  • "We're working hard to address the problem"
  • "We will keep you informed"
  • "We're listening, We're listening, We're listening"
  • "We made a mistake.  Please accept our apology."

And, speaking of an apology …

Leadership Lesson #2: When You Say You're Sorry, Mean It 

Don't Cram Rehearsed Corporate Management-Speak / Public Relations-Speak Down Our Throats.  Julie's presentation included the following YouTube video with John McDonald, Founder and President of Boulevard Brewing Company, and Steven Pauwels, Boulevard's Head Brewmaster:



 

Why This Apology Is Genuine.  Why It Is Human.  I asked Julie whose idea was it to produce and publish this video on the Internet.  She said it was hers.  And, she convinced Boulevard's top two leaders of immediately and publicly addressing this communications crisis.

"Speak From Your Hearts."  The reason why this video resonates with me and Boulevard's many fans is because it's genuine.  Julie told me McDonald and Pauwels did this video without a script. 

Her only instruction: "I need you guys to speak from your hearts."

If Boulevard's fans and consumers don't consider this video a genuine and heartfelt apology (and it comes from the firm's highest leadership), I don't know what is.

Every Fortune 500 CEO in America could learn from McDonald's and Pauwels' plain-spoken example to inform its consumers of bad news (and the subsequent actions to make things right).

Otherwise, not only do you lose consumer trust, but also the CEO may find himself / herself pushed out.  Just ask Richard Weldon — now the former CEO of Johnson & Johnson.  Due to multiple product recalls at Johnson & Johnson, Mr. Weldon is stepping down as CEO in Aprl 2012.  

Weldon talked about Johnson & Johnson's apology and how it was working to regain consumer trust in May 2011 during an interview with Geoff Colvin, Senior Editor-at-Large of Fortune Magazine.  Unfortunately, repeated and multiple product recalls over a two-year period upended Mr. Weldon's otherwise outstanding career (he was regarded as one of the most respected leaders in the pharmaceutical industry before these product recalls):



 


Closing Thoughts

Pride In Your Organization.  Pride in Your Products.  Pride in Your Community. Boulevard Brewing Company is a Kansas City Community Crown Jewel.  And, I'm proud to not only be a HUGE FAN of their beers but I'm also a HUGE FAN of Julie Weeks and Boulevard's leadership because of their actions.

(In the company's Chocolate Ale Refund Announcement, Boulevard states the following in the first sentence)  "At Boulevard Brewing Company, we pride ourselves on our attention to detail."

(Around time stamp :25 of the YouTube Chocolate Ale Announcement from John McDonald) "We're a proud brewery and we want to do the right thing …"

A Vital Kansas City Civic Principle.  Boulevard Brewing Company embodies a vital Kansas City civic principle:  Kansas City is a proud community built and driven by the resourceful and creative entrepreneurial spirit of people like the John McDonalds, the Henry Blochs, the Ewing Kauffmans, and the J.C. Halls:



 

And, that entrepreneurial spirit continues to thrive because of the leadership of people like John McDonald, Steven Pauwels, and Julie Weeks.

Hang In There Julie!  As I conclude this post, I know Julie Weeks is working today, tomorrow, and how ever long it will take to address the Chocolate Ale situation.  She takes TREMENDOUS PRIDE as Boulevard's online ambassador.

Julie, if you see / read / monitor anything remotely negative about Boulevard Brewing Company, please remember these four (4) things:

  1. Your social media friends and colleagues are rooting for you
  2. You're doing a fantastic job as Boulevard's Online Ambassador!
  3. Keep Doing What You're Doing
  4. Go back and read #1 – #3

 

Photo Credit by Sarah Reid via flickr

5 Takeaways from Valeria Maltoni: Rethinking Business in the Age of the Social Consumer

Number 5

Ben Smith, the leader of Social IRL, is one of the most valuable and generous members of the Kansas City Social Media Community.  His hard work and dedication delivers outstanding and valuable educational content via hosting social media conferences in our region.

Ben attracts and brings globally-recognized social media thought leaders to Kansas City (that's no understatement).  On February 9th, Social IRL hosted Valeria Maltoni, a foremost digital media authority and author of Conversation Agent (one of the the most consistently ranked top 30 global marketing blogs on the Ad Age Power 150).

Important Note: You can access my unformatted Google Docs notes from the February 9th Social IRL conference by clicking this weblink.   Please inform me in the comments or tweet me if you have access problems.

Here are my five (5) takeaways from Valeria's outstanding and thought-provoking presentation.

1. Understand and Determine the Organizational Focus 

Start With Your Organizational Focus.  You have to pick the organizational capability or competence that will drive and differentiate your company's brand and business outcomes:

  • Apple: Innovation
  • Virgin: People
  • Procter & Gamble: Research and Development 
  • Coca Cola: Distribution

Valeria demonstrated how organizational focus impacted each company's share price.  And, the data showed how executing that focus is linked to long-term financial performance.

2. Focus on Your Brand Promise

Valeria defines a brand as:


"The sum of promises, promises kept, and the unbounded expectations market."

Delivering and Executing the Brand Promise are Crucial.  Why?  The stock price represents public trust / confidence in your brand.  And, that public trust / public confidence determines the discount or premium to "trade" with individual consumers.  Higher consumer trust / confidence means a higher premium for your company's goods and services.

Or, it can reflect a lack of trust / confidence.  See the stock price performance of Yahoo, Microsoft, or Eastman Kodak.

3. Prioritize and Focus on the Differentiating Brand Asset(s) Driving Your Consumer Trades

Brand Assets are Your Unique Consumer Trade Currency. The digital age redefines the brand assets most valuable to individual consumers before, during, and after the point-of-sale.  The Internet's real-time speed coupled with one or more of following brand assets is a killer combination:

  • Reputation
  • Knowledge / Information / Data
  • Relationships
  • Influence

Ticketmaster Prioritized Knowledge / Information / Data.   Therefore, organizations need to pick the brand asset they will focus on for their unique trades with individual consumers.  For example, Ticketmaster focused on knowledge / information / data to better inform consumer decisions (i.e., local-centric information, fan reviews, personal buying history suggestions, etc.) by making that brand asset easy to share (i.e., Fan Reviews are easily shared with a single-click via Twitter or Facebook).

Financial Outcome:  Each "share of information" results in a $5 increase in incremental revenue.


4. The Unmet Social Media Opportunity: Empowering Individual Consumer Filters and Feedback Loops 

Consumer Filters, Feedback and Intent.  Valeria defines consumer intent as:

  1. Providing the right information at the right time when someone is making a decision (and that decision may or may not be a "buying decision")
  2. The consumer's perception of value inherent with the brand promise
  3. How the consumer defines the "wisdom of the trade" (i.e., was the time spent gathering information / data a worthwhile investment)

Therefore, influencing how the consumer defines the "wisdom of the trade" is vitally important.  This is why brands need to focus on consumer "filters" and "feedback loops":

Consumer Filters:

  • Culture
  • Language
  • Values
  • Beliefs
  • Attitudes
  • Expectations
  • Intentions

Consumer Feedback Loops:

  • Evidence
  • Relevance
  • Consequence
  • Action


5. Ford Motor Company Case Study in Leveraging Brand Assets, Filters and Feedback Loops 

The Ford Case Study.  Valeria believes brands need to do more in making individual consumers more influential.  We still don't do enough here.  

The process for making consumers more influential can be systematically achieved (e.g., there is a process):

* First, prioritize, and focus on the business problems most vital to your organization.  Example: When Scott Monty became head of social media for Ford Motor Company, he focused on corporate reputation.  This brand asset choice was particularly important when the entire auto industry came under fire for receiving government bail-outs.  

Ford leveraged social media to permeate the strategic position that it was the only domestic automaker who chose not to receive receive government financing.  

See this example of how Alan Mulally, CEO, positions Ford as different from other US automakers because Ford is "requesting access to bridge financing just in case something bad happens" versus "receiving direct government assistance."  (see 2:26 to the end of this video).



 

 

* Second, after addressing #1, pivot your social media marketing strategy to focus on consumer filters and feedback loops that can grow a product / service:

Increase the Influence and Reputation of Your Influencers (see 1:39 to 2:52 of this video describing Ford's succsssful Ford Fiesta Social Media Campaign):



 

* Third, continue actively demonstrating "we're listening, we're listening, we're listening."  Watch how Scott Monty and Alan Mulally work together in answering and responding to consumer tweets.  It's a brilliant public relations play:



 

 

Conclusion

Hear from Valeria Herself.  A HUGE shout-out to Eric Mellin and Robert Madison of Spiral16 for publishing and sharing this great interview with Valeria on the Spiral16 Blog.




 

 

Other great Social IRL presentation content included:

Ashley Mahoney's SocialIRL Recap.  Check out Ashley Mahoney's blog post, Social: IRL Conference in a Nutshell.  She does a great job summarizing key points from other presentations I didn't address in this post.

Important Note #2: My lack of notes during specific presentations wasn't due to a lack of interest (far from it).  During the conference, I received an important client email requiring immediate action (so I missed some of the presentations).

That meant piecemeal, back-of-the-room listening (i.e., Kevin Magee, Director of Sales at Expion, shared some great insights on the current / future implications of localizing and managing social media marketing efforts but I was unable to take detailed notes).

 

Link to Photo Credit by Paul Downey via flickr

 

Social Media Expertise, Part 3: LinkedIn Answers – Building Trust One Person at a Time

LinkedIn Chocolates

A resounding theme of content marketing strategy focuses on creating compelling and remarkable content to solve your audience's problems.  Genuinely helping someone by sharing content, knowledge and experience without shilling your own products or services is not only differentiating but also rare.  

That's why solving without shilling is an unmet need and first step in building a trustworthy and credible online reputation.

LinkedIn Answers: One-To-One Trust Building

Building a Reputation Requires Focus and Prioritization.  Investing one's time and knowledge over multiple social platforms is part of active social media participation. Therefore, prioritizing and allocating time becomes even more important if the goal is to build a go-to reputation in a particular subject or industry.

LinkedIn Answers: Overlooked and Underrated.  LinkedIn Answers is an overlooked and underrated platform in earning individual trust and building credibility.  For better or worse, the Internet is a medium powered by buzz around "bright and shiny objects."   What's was yesterday's Delicious.com is today's Pinterest.

An Unmet Need: Helping Others Help Themselves.  LinkedIn Answers provides opportunities and benefits in helping an individual person address his/her problem. That's why participating in LinkedIn Answers presents a HUGE opportunity to build one-to-one trust.

How to Get Started in LinkedIn Answers

1. In your LinkedIn Home Page, look under the "More" Tab:

LinkedIn Answers Screen Shot 1
 
2. Click on "Answers." You should now see this screen:

LinkedIn Answers Screen Shot 2

 

3. Click on a category / topic you find interesting.  You can choose a topic in the Recommended Categories or you can browse all topics found on the right-hand side of your page:

LinkedIn Answers Screen Shot 3

4. I frequently review the questions under Recommended Categories.  Click one of those links to see "Open Questions" posed by LinkedIn members.  

Let's see what open questions are available under "Internet Marketing:"

LinkedIn Answers Screen Shot 4

 

5. Next, choose the questions you can answer really well.  In step #4, I clicked on the question titled: "In your experience, do you think that an impressive blog will take the place of a formal website?"  

The individual Q&A screen for that question looks like this: 

LinkedIn Answers Screen Shot 5

6. Click on the yellow "Answer Button."  The next screen that pops up provides a field where you can write up and submit your answer.  You also can include hyperlinks to web pages supporting your answer.

LinkedIn Answers Screen Shot 6

 

5 Benefits of Participating in LinkedIn Answers

1. Increasing Your Personal Credibility, Authority, and Visibility. LinkedIn Answers is a great place to start to increase your online visibility and authority in a specific industry or subject.  Following through on a daily or weekly goal to answer questions in your chosen categories. 

2. Earning Expertise and Trust Via Best Answer Designations.  LinkedIn Answers is a great example of gamification.  LinkedIn members posing questions have the option to award Best Answer Designations.  Best Answers are social proof personified. And, earning them is fun and motivating! 


LinkedIn Best Answers Badge 1

LinkedIn Best Answers Badge 2

3. Gaining New Social Media Followers (i.e., Blog Subsribers, Twitter Followers, etc.).  Every time you answer a LinkedIn question, you share insights about your knowledge.  Take advantage of this personal branding opportunity!  Crafting and submitting thoughtful LinkedIn Answers (without blatantly selling) is a proven inbound marketing tactic for promoting a personal brand or your organization's products / services.

4. Earning a New LinkedIn Connection — Validation From The Person Asking a Question.  Why?  Because, you earn that person's individual trust.  A person posing questions on LinkedIn Answers will usually evaluate both your answer and your LinkedIn Profile (especially if he / she found your response helpful).  The quality of your answer determines if you receive an invite to join his / her network.

5.  Earning a New LinkedIn Connection — Validation From The People Who Answered the Same Question.  Why?  Awarding of a "Best Answer" promotes friendly competition among the respondents.  Remember, the answers are public to all LinkedIn members.  Therefore, the people who who answer questions on LinkedIn Answers are also evaluating both your answer and your LinkedIn Profile (especially if you are awarded the Best Answer). If you impressed one of the responders, you may receive a LinkedIn invite from him / her also.

Conclusion

Daily Monitoring and Answering of LinkedIn Questions.  I monitor opportunities to answer LinkedIn Questions everyday.  My daily personal goal: answer one (1) question that I know I can provide a really good answer.  However, that doesn't mean I answer one everyday.  I answer only questions when I know I can provide strong and differentiating responses.  LinkedIn Answers supported with facts, additional hyperlinked resources, and a confident tone are killer!

New Learning Opportunities.  If I'm unable to answer a question with a differentiating answer, I move on. But, here's the learning opportunity:  I continuously identify areas for new growth opportunities.  When there's a great question I know I can't confidently answer, I record it in my idea book to start Evernoting and studying articles to fill that gap. 

A 15-Minute Daily Process Generating Huge Personal Brand Returns.  Monitoring the conversation and answering selected questions on LinkedIn Question & Answers literally takes 15 minutes.  

  1. Is there a process for efficiently monitoring LinkedIn conversations in Questions & Answers?
  2. What exposure can a LinkedIn Answer provide beyond the LinkedIn Community?

Answer to #1.  Yes.  That's the subject of Post #4 in this series (scheduled publication: next week).

Answer to #2.  Your LinkedIn Answer can achieve national / global exposure because it may get published in a branded, global, online publication.  That's the subject of Post #5 in this series (scheduled publication: two weeks from this post).

Thank you.  And, please return for Post #4.

 

Photo Credit by Nan Palmero via flickr

4 Writing and Tribe Building Lessons from Moneyball’s Bill James

Bill James Abstracts Covers

Sony will release the DVD for Moneyball, starring Brad Pitt and Jonah Hill, on January 10, 2012.  The 2011 film recounts how Billy Beane, the Oakland A's general manager in 2002, employed sabermetrics statistical analysis and research in his player evaluation and acquisition strategy.

Moneyball's Unsung Hero: Bill James.  Mr. James is the creator of sabermetrics who now works as a Senior Adviser of Baseball Operations with the Boston Red Sox.  His self-published Baseball Abstracts from 1977 to 1988 influenced Billy Beane's decision to operate on a different competitive dimension: identifying undervalued and overlooked talent from non-traditional baseball metrics (i.e., on-base percentage) and data analysis versus traditionally accepted baseball scouting methods and metrics (i.e., batting average).  

However, the 2011 film makes only passing references to Mr. James.  Fortunately, Michael Lewis's book on which the film is based provides a chapter titled "Field of Ignorance" sharing:

  • Bill James's Background (e.g., he wasn't always affiliated with the Red Sox)
  • Why / How He Questioned Conventional Baseball Talent Evaluation
  • His Motivations as a Writer

Inspiring Lessons in Leading, Self-Publishing, and Questioning Conventional Wisdom.  James inspires me as an aspiring blogger because of how he started and cultivated the influential and powerful sabermetrics tribe before the benefits of the modern-day Internet.  And, he continues leading via his work at Bill James Online and several published books.  

His determination, passion, and resourcefulness resembles how today's bloggers, entrepreneurs, consumer advocates, or leaders of a cause now cultivate influential online tribes by:

  • Questioning and disrupting the status-quo establishment 
  • Self-publishing to spread ideas (i.e., social media: blogs, social networks)
  • Writing about and sharing what moves you
  • Leading a tribe that flourishes into an industry-wide movement
  • Ignoring the limits of a "current" full-time job description

 

1. Write About What You Love 

You Can't Fake Passion.  The Bill James Baseball Abstracts are famous for their quality and quantity of statistical analysis and data.  But, more importantly, James made this new form of baseball knowledge interesting and accessible to all passionate, hardcore baseball fans.  

And, his love of writing and baseball is why he explains both the science and art of sabermetrics better than anyone.  That's why Bill James is the sabermetrics authority.  Here are direct quotes from Moneyball (the book) describing his passion for both writing and baseball:


"I think about baseball virtually every hour of my life."

"I'd probably be a writer if there was no such thing as baseball, but because there is such a thing as baseball I can't imagine writing about anything else."

"I learned to write because I am one of those people who somehow cannot manage the common communications of smiles and gestures, but must use words to get across things that other people would never need to say." 
 

Emotion Drives Content Development.  If you love writing about your subject, readers know it. Readers sense it. In my 2011 recap post, I shared how I struggled regaining my blogging and writing rhythm after my daughter's birth in August 2011. 

Adam Singer defines it best in Lesson #18 from his post: 50 Blogging Lessons To Know If You’re Starting Today:

"If it doesn’t move you emotionally, don’t write it (realize emotion is relative – it doesn’t have to move every member of your audience, but if it moves you then you’ve done it right:  it’s going to impact someone else that way too)."

 

2. Write Because You Love It (Not to Get Paid for It) 

For Bill James, It Was Never About Getting Paid.  Daniel Okrent interviewed Bill James for this May 1981 Sports Illustrated article: He Does It By The Numbers.  Here's a direct quote from the article explaining how money was NOT THE motivating factor to self-publish:

"The first Abstract, in 1977, sold 75 copies, at $4 a copy.  In 1978 sales edged up to all of 325 copies.  Undaunted, James slogged ahead, checking the boilers, working on his numbers and producing editions of the Abstract.  Sales passed 600 copies in 1979 and 750 last year, but the readership, while small, is enthusiastic, and James has become something of a cult figure.  Esquire magazine assigned him to do season previews, and he even received an order of for the Abstract from Norman Mailer, which left James, a literary hero-worshipper, feeling both honored and abashed.  He sent Mailer a copy but returned the writer's check.  Mailer sent it right back with a note saying, 'If ever an author earned his five dollars, you have.'  The price has climbed since then (to $13 for the 1981 edition), but James has yet to break the $10,000 barrier.  'It's been discouraging." he says, 'but not as discouraging as having to get out of bed in the morning and go off to work.'"

How Are You Going to Monetize Your Blog?  One of my closest and most trusted friends posed this question when I started blogging two years ago.  My response: "I don't know, yet."  

But, after publishing 100+ posts, I know now.  I Plan Making Zero Money (Ever)

Do It For Love.  If you love it, you'd do it for free any way.  Blogging benefits my mind the way exercise benefits my body (and between you and me, I need to increase the latter especially after the holidays). 

Ask these questions about whether or not you really love blogging or writing:

* Are you willing to invest the significant time required to research and write individual posts either before or after putting in a full-day's work at your "real-world" job (and usually at a time when the rest of your family is asleep)?

* How much do you enjoy commenting on other blogs to build relationships and add to the conversation?

* Are willing to confront and push through The Dip after the initial excitement of starting your blog ends (i.e., around the first six (6) months?

* Is getting paid how you'll ultimately measure or determine whether or not you're a successful writer or blogger?

Discipline, Conviction, Belief, and Courage.   If you answered "No," "I don't or not a lot," "I'm not," and "Yes" to any of the aforementioned questions, invest your scarce, valuable, free time in something else.  Why?  Because, blogging or writing is a long haul endeavor.  Individual discipline, conviction, belief, and the courage "to consistently put yourself out there" drive the long-term outcome. 

 

3. Lead a Tribe by Expressing YOUR Point-of-View

Because That's The Unmet Opportunity.  James's research and scientific sabermetrics analysis challenged major league baseball's conventional wisdom in player and talent evaluation.  But, it's his writing and unique point-of-view (e.g., his art) that distinguishes him as THE trusted sabermetrics authority (aka The Sabermetrics Tribal Leader).

Here's a direct quote from  Moneyball (the book):

"But once again, the details of James's equation didn't matter all that much.  He was creating opportunities for scientists as much as doing science himself.  Other, more technically adroit people would soon generate closer approximations of reality.  What mattered was (a) it was a rational, testable hypothesis; and (b) James made it so clear and interesting that it provoked a lot of intelligent people to join the conversation."

A Tribal Leader Lurks Inside Us All.  Study this Ted Talks Video from Seth Godin.  In February 2009, Godin introduced his ideas on Tribes.  His points describe how James built and led his tribe.  And, how the same leadership opportunity is available to all of us:

  • 6:50 to 12:09 – The Concept of Tribes and Leading One that Becomes a Movement
  • 12:10 to 14:17 – Heretics Look at The Status Quo & Say I Don't Like It
  • 16:00 to 17:27 – The Common Traits of Tribal Leaders
    1. They Challenge Everything
    2. They Build a Culture
    3. They Connect People to One Another
    4. They Commit to The Cause



 

 

4. Define Yourself Through Your Art (Not Your Full-Time Job)

A Former Night-Watchman Became Major League Baseball's Foremost Authority in Scientific Sabermetrics Analysis and a Senior Adviser of Baseball Operations With the Boston Red Sox.  When Bill James started self-publishing the Baseball Abstracts, he worked full-time as a night-watchman in a Stokely Van Kamp pork and beans factory in Lawrence, Kansas:   

(From Moneyball (the book) "It was while guarding Stokely Van Kamp's pork and beans that James stumbled seriously into putting his thoughts down on paper, in response to having things he absolutely needed to say that he was unable to convey any other way."

(From Daniel Okrent's Sports Illustrated article) "Later, he worked for a time as a boiler attendant–a watchman of sorts–in a food-packing plant in Lawrence, which turned out to be an ideal job for James. 'I'd spend five minutes an hour making sure the furnaces didn't blow up,' he says, 'and 55 working on my numbers.'"

An Entire Industry Catches Up 25 Years Later.   In this now-famous interview segment from 60 Minutes, Mr. James commented about how major league baseball executives didn't take him and sabermetrics seriously because he was a night-watchman.  But, 25 years after publishing his first Baseball Abstract, The Boston Red Sox hired James as Senior Advisor of Baseball Operations in 2002.

And, The Boston Red Sox ended an 86-year championship drought by capturing World Series Championships in 2004 and 2007.

 

 

Technology and The Internet Don't Care About Your Current Job Title.  Anyone reading this blog post has the same opportunity to lead, influence, and access a global audience.  In the following interview, Seth Godin states the case for why technology levels the playing field:



 


* Your Laptop Is The 21st Century Factory (0:40 – 1:56). 
 Now, you own the means of production. But, the driving question is what are you going to do with your laptop to make something that changes the world?  That "something" could be:

  • A Web Page or Website
  • A Blog
  • An E-Commerce / Online Retail Site

* You Can Globally and Directly Connect (2:17 – 3:54).  The Internet enables your global connections to promote your work and do business (and vice versa).  Marketing is no longer a game of who shouts loudest.  It's a game of competing for and earning "the whisper-time" of your target audience in their social networks.  

* You Can Spread Ideas Via Social Media Connections (3:55 – 4:58).  Developing these connections (or knowing people who have them) is vital.  Why?  Because, social media influencers determine: 

  1. The ideas that get a head start
  2. The ideas that spread 

It's Our Turn To Lead.  We’ve all got something inspiring inside of us.  Share it in your blog, your column, a self-published eBook, Twitter, Facebook, YouTube, LinkedIn, or Google+.  


Start blogging. Start writing. Start creating. Start self-publishing.  

Start Questioning Conventional Wisdom.

Start Leading.

 

And, don’t look back.

 

Link to Photo Credit

Review: 7 Pearls from Mitch Joel’s Six Pixels of Separation

Six Pixels of Separation Book

 

I studied Six Pixels of Separation by Mitch Joel from cover to cover. And, I loved every word.  My one regret: I didn’t start reading / studying it sooner.

An Important and Valuable Book.  Don’t make my mistake.  Six Pixels of Separation belongs in the digital marketing and leadership library of any Fortune 500 executive, small business owner, or entrepreneur who is driven to forge an organization on the principles of trust and community.

This review focuses on seven (7) pearls of wisdom from the book.  But, there are so many more. 


I hope this review inspires you to:

  • Purchase the book and study it
  • Share it with your family, friends, and colleagues
  • Write a review about the book
  • Apply and experiment with the lessons learned
  • Subscribe to Mitch Joel’s Six Pixels of Separation Blog
  •  


     1. You Are Media 


    A 3-Pronged Approach: Building, Differentiating, and Auditing Your Personal Brand. Chapter 7: You Are Media (pages 124 – 142) is the most important chapter of the book. It focuses on how individuals can create, promote, and differentiate their personal brands by publishing digital content. 

    Mitch provides detailed guidance on these key branding activities:

  • Build a 3D Personal Brand (pages 134 – 135)
  • Differentiate Your Personal Brand Via a 15-Point Personal Brand Questionnaire (page 129)
  • Audit Your Personal Brand in the Online World (pages 139 – 141)
  • In the following video (timestamp 1:53 to 3:10; note there's a short advertisement in the beginning), Mitch describes how organizational brands or individual brands can market themselves in online channels by: 

    1. Participating in online conversations
    2. Providing valuable content
    3. Helping other people connect and engage with others


     


    You Are a Broadcast Network
    .  Page 137 states why we are all individual media companies: 

    “Individuals are creating content; the individuals are the media. The media they are creating are also a form of advertising.”

    Mitch describes how individuals develop their own broadcast networks by citing a blog post about Robert ScobleSebastian Provencher published the post, “Robert Scoble is Media”, in The Praized Blog (from page 136):

    “It made me wonder: why would Robert Scoble accept a “friends invitation” from people he does not know?  Why do you want to be connected to people you don’t know and alert them to stuff you’re doing?  And then it hit me!  Robert Scoble is media.  He’s building his own broadcast network. He understands that media is completely fragmented and, by participating in all these new social communication vehicles (blogging, Twitter, Pownce, Facebook), he’s aggregating readers and viewers, thereby increasing his penetration and his worth as media.”

     


    2. We Are All Intrinsically Connected   


    Six Degrees of Separation Applies to Traditional Media.  On page 4, Mitch explains that today's technology and digital channels enable people to know everyone because:


    “We are all intrinsically connected through technology, the Internet, and our mobile devices.”

    “We are all a click (or pixel) away from one another.”

    “This means that building relationships and turning those relationships into an online community is more important than ever before.”

     

    He describes the Six Pixels of Separation Concept in the following video (timestamp: 0:08 to 1:37; note there's a short advertisement in the beginning):

     




    Geographical Boundaries No Longer Apply.
      Watch the following video.   It describes the true story of how the rock band, Journey, found its new lead singer via YouTube.  The new lead singer lived in the Philippines (and didn’t speak a word of English).  The story starts around 40 seconds into the video: 

     



     


    3. Digital Marketing Is About Being Slow 


    In Praise of Slow.  Pages 31 – 34 contain my favorite Six Pixels quotes.  Why?  All of the lessons reinforce a long-term approach / attitude in building a credible digital presence.  The misconception about digital marketing versus traditional marketing is digital results could be achieved faster and cheaper: 


    “Yes, you can make fast decisions, see fast results, and optimize and change things on the fly, but real tangible results take time.  You can’t quickly start a blog and get results right away.  It takes time to build your content, find your voice, develop a community, and earn trust and respect.”


    Time Invested Drives New Media Opportunities.
    On page 5, he describes how the time invested in building online communities and reputations determines success in online channels (not how much money is dumped in advertising and PR):


    “The new online channels will work for you as long as your are working for them by adding value, your voice, and the ability for your consumers to connect, engage, and take part.”


    Eight (8) Years of Blog Posts and Hundreds of Podcasts. 
    Mitch started publishing the Six Pixels of Separation Blog in 2003.  At the time of the book’s 2009 publication, the Twist Image Team published 200+ podcasts.

    On pages 184 to 185, Mitch comments on the time and and work invested:

    “None of this was easy to accomplish.  It was (and is) hard work and very time consuming, but we have achieved great results from these efforts, and it has differentiated us and brought us out of the bloody red sea of interactive agencies and into a blue ocean (even though, on some days, it feels more lie a pond) of what the agency of the future should look like.”


    Watch This Interview About In Praise of Slow (time stamp 2:30 to 5:00).
      Pay special attention to what Mitch says about In Praise of Slow along with his blog’s role in lead generation and client acquisition:




     


     4. Influencers of Content Value: Time, Search Engines, Linking, and Sharing 


    Content’s Slow, Steady Process and the Link to Search Engines.  Page 33 contains an important lesson on how content earns favorable search engine rankings: 


    “The older the content, the longer it has been online and searchable through the engines, the more people who have linked to it, shared, and tagged it, the more valuable it is.  Content that ranks at the top of Google does not get there because of how new and fresh it it is.  Content rises to the top of Google based on how long it has been available and how valuable it has been to the online community.”

    “It’s a slow and steady process that makes content rise to the top of the search engines.”

    Speed Is a Search Engine Optimization (SEO) Tactic.  Page 33 discusses why speed is important in online publishing.  Key points about speed include:

    * Speed gets your content is indexed in search engines as fast as possible.

    * The sooner your content is available through search, the sooner people will find it, and the sooner it will become valuable.

    * Posting your content fast means you can gain the efficiencies of content’s slow, steady process faster.
     


     5. Attention Does Not Equal Trust 


    They’re Not the Same.  Think about celebrities, politicians, athletes, etc. who garner significant attention.  Do you trust them?  Probably not.  Being the center of attention is not a sustainable long term strategy. 

    Digital Marketing Is Not a One-Night Stand (page 34). It’s about TRUST. It’s about building real, genuine relationships with both your current consumers and potential consumers.

    “There’s no such thing as an overnight sensation. Everything you’ve seen in business as an overnight sensation was, in effect, decades in the making.”

    “The digital social spaces are built on trust and trust alone. Trust is always built slowly over time.”


    Earning Trust.
      Pages 167 to 169 discuss earning and sustaining trust once your online participation receives attention.  Mitch writes “to use the Web in a human way.”

    * Be Helpful.  Helping others online is how you turn attention into trust.  Remember, the Web is built on reciprocity.

    * Be Sincere.  Helping others without expecting anything in return is the right attitude.  Helpful and sincere people are valuable community members – just like in the real world.

     


     6. Traffic Does Not Equal Community 


    Be Wary of The Mass Media Complex.  Driving more traffic is good.  But, the ultimate goal is not solely about achieving large numbers. 

    In the following video, Mitch discusses the mass media complex (e.g., appealing to everyone or trying to attract millions). Pay attention to his explanation from time stamp 0:40 to 0:57 (especially about how Six Pixels of Separation targets the digital marketing and social media community):

     



     

    Focus on Building Community.  The thought here similarly applies to the one about attention does not equal trust.  On page 166, Mitch writes:

    “Keep in mind that many people who have lots of traffic really don’t have much community at all.  In fact, hunting for the traffic can be a game of diminishing returns.  To really evolve and maintain, focus on the five new community members (who will, we hope, become lifetime customers) versus the 55,000 who might float in and right out simply because of an orphan link that someone posted somewhere.  Namely, they were interested in your content for about five seconds, but now they are gone.”

    “The long-term game of sustainability in the online channels is one of quality versus quantity.”

     


     7. The Golden Rule 


    Say Thank You.  Pages 41 to 42 and 210 to 212, reinforce the importance of (1) monitoring mentions of your product / service AND (2) expressing thanks to the people sharing your content:


    If someone mentions you, it is now your duty — at the very least — to leave a comment back on their blog (or email them directly), letting them know you are reading, paying attention, and most importantly, appreciative of their mentioning you.

    As much as you physically can, respond and be thankful to everyone who takes the time to mention you.

    Make this your golden rule, and make a commitment that you will never break it.


    It Shows You're Human.
      Practicing The Golden Rule shows others you're listening, responsive, and appreciative.  In all human interactions, isn't that the goal?  Make it the norm not the exception in your digital interactions.


    And, Mitch Joel is a Man of His Word.
     These acknowledgements from Mitch show how he practices The Golden Rule:


    Mitch Joel Comment


    Mitch Joel Tweet


    Mitch Joel Google+

    Tom Peters’ Media Sightings Page Cites Social Media ReInvention Blog

    Jumping For Joy

     

    I have wonderful news to share with the Social Media ReInvention Blog Community.

    Tom Peters’ website, www.tompeters.com cited and linked to my post: Tom Peters’ Personal Branding Lessons, Part 1: Why YOUR Blog Matters.

    The blog post is listed on the Media Sightings Page of the Tom Peters Website (screen shot as of August 4, 2011):

    Tom Peters Media Sightings Pic

    Mr. Peters’ bio states:

    Tom Peters is co-author of In Search of Excellence – the book that changed the way the world does business, and often tagged the best business book ever.  Keep up with Tom at tompeters.com, ranked #9 among The Top 150 Management and Leadership Blogs.

     

    His globally-respected work on business, leadership, and management includes:

     


    Conclusion



    Thank You Mr. Peters and Team!
      I’m honored by the listing on your website.  I jumped for joy when I saw my blog post on your Media Sightings page!

    Who Says Blogging Is Dead?  The people promoting this message are misinformed.  Don’t buy into this noise.  Read this direct quote from The Brand Called You about earning recognition and building reputation for your personal brand:

    “If you’re a better writer than you are a teacher, try contributing a column or an opinion piece to your local newspaper.  And, when I say local, I mean local.  You don’t have to make the op-ed page of The New York Times to make the grade.  Community newspapers, professional newsletters, even inhouse company publications have white spaces they need to fill.  Once you get started, you’ve got a track record – and clips that you can use to snatch more chances.”

    Blogging Matters More Than Ever.  Take note of this advice from Seth Godin and Tom Peters about marketing your personal brand via writing a blog:

     


    Your Turn.
      You’ve got something inspiring inside you.  Share it in your blog, your column, Twitter, Facebook, YouTube, LinkedIn, or Google+.  I want to read about your victories!


    Start blogging. Start writing. Start creating.  And, don’t look back.

     

    Photo Credit by Lauren Manning via Flickr

    Tom Peters’ Personal Branding Lessons, Part 4: YOUR Thank You Note Matters

    Thank You Multiple Languages

    This is the final post in a four-post blog series on personal branding lessons inspired from Tom Peters, The Brand Called You.

    The Deepest Human Need is the Need to be Appreciated

    Insightful Advice from William James and Tom Peters.  Watch this Tom Peters video about the power of Thank You Notes (specifically time stamp 1:20 to 2:34).  In addition to the William James quote,  Mr. Peters shares:

    "Recognition and Appreciation.  Nothing gets you further in your career.  And, it also makes you a better human being."

     

     

    Digital Thank You Notes.   When someone links to your blog, tweets your post on Twitter, or shares your work on LinkedIn News, do you say thank you?

    If someone cites your content in his/her blog, show appreciation and demonstrate listening by:

    * Commenting in their Blog Post.  Doesn't it feel good when someone leaves you a blog comment?  When someone takes the time to find your post, read it, evaluate it, and share it in their work, they are giving you a generous gift.

    * Tweeting This Person's Blog Post.  Publicize this person's blog post to your Twitter followers.  Help drive readers to this person's blog.  Sharing builds community on The Web.  Isn't building community the goal?

    * Tweeting A Quick Thank You Note.  Thank you notes are important on The Web.  Why?  You show you're listening.  You show your appreciation.  You show you're human.  

    Demonstrating humanity and humility in 140 characters (or less) is a good thing.

    Mitch Joel's Golden Rule

    Advice from Six Pixels of Separation.  On pages 41 to 42 and 210 to 212, Mitch Joel reinforces the importance of (1) monitoring mentions of your product / service AND (2) expressing thanks to the people sharing your content:

    If someone mentions you, it is now your duty — at the very least — to leave a comment back on their blog (or email them directly), letting them know you are reading, paying attention, and most importantly, appreciative of their mentioning you.

    As much as you physically can, respond and be thankful to everyone who takes the time to mention you.

    Make this your golden rule, and make a commitment that you will never break it.

    Conclusion

    Success Requires the Help of Others.  Achieving successful outcomes is a team sport.  Teachers, mentors, coaches, teammates, family members, colleagues, clients, or someone else helped us accomplish something really worthwhile.

    The Digital World Is Different.  Why?  Everyone I previously mentioned is someone I know personally.  In the digital space, there's a higher likelihood that you don't personally know the people who spread your content. That's a key difference.   Folks from any part of the world may have linked to your blog post, liked your content on Facebook, or tweeted about your service on Twitter.

    Whenever you can, recognize these people and express your appreciation. 

    A Final Thought.  I've thoroughly enjoyed publishing this four-post blog series on Tom Peters' Personal Branding Lessons.  Readers shared these posts on LinkedIn News, curated them on websites, and tweeted the posts to their followers.

    I appreciate you taking time to read these posts.  And, you're so generous to share them.


    Thank You — It means so much to me.

     

    Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+.    

     

    Photo Credit By woodleywonderworks via Flickr