Social Media Expertise, Part 3: LinkedIn Answers – Building Trust One Person at a Time

LinkedIn Chocolates

A resounding theme of content marketing strategy focuses on creating compelling and remarkable content to solve your audience's problems.  Genuinely helping someone by sharing content, knowledge and experience without shilling your own products or services is not only differentiating but also rare.  

That's why solving without shilling is an unmet need and first step in building a trustworthy and credible online reputation.

LinkedIn Answers: One-To-One Trust Building

Building a Reputation Requires Focus and Prioritization.  Investing one's time and knowledge over multiple social platforms is part of active social media participation. Therefore, prioritizing and allocating time becomes even more important if the goal is to build a go-to reputation in a particular subject or industry.

LinkedIn Answers: Overlooked and Underrated.  LinkedIn Answers is an overlooked and underrated platform in earning individual trust and building credibility.  For better or worse, the Internet is a medium powered by buzz around "bright and shiny objects."   What's was yesterday's Delicious.com is today's Pinterest.

An Unmet Need: Helping Others Help Themselves.  LinkedIn Answers provides opportunities and benefits in helping an individual person address his/her problem. That's why participating in LinkedIn Answers presents a HUGE opportunity to build one-to-one trust.

How to Get Started in LinkedIn Answers

1. In your LinkedIn Home Page, look under the "More" Tab:

LinkedIn Answers Screen Shot 1
 
2. Click on "Answers." You should now see this screen:

LinkedIn Answers Screen Shot 2

 

3. Click on a category / topic you find interesting.  You can choose a topic in the Recommended Categories or you can browse all topics found on the right-hand side of your page:

LinkedIn Answers Screen Shot 3

4. I frequently review the questions under Recommended Categories.  Click one of those links to see "Open Questions" posed by LinkedIn members.  

Let's see what open questions are available under "Internet Marketing:"

LinkedIn Answers Screen Shot 4

 

5. Next, choose the questions you can answer really well.  In step #4, I clicked on the question titled: "In your experience, do you think that an impressive blog will take the place of a formal website?"  

The individual Q&A screen for that question looks like this: 

LinkedIn Answers Screen Shot 5

6. Click on the yellow "Answer Button."  The next screen that pops up provides a field where you can write up and submit your answer.  You also can include hyperlinks to web pages supporting your answer.

LinkedIn Answers Screen Shot 6

 

5 Benefits of Participating in LinkedIn Answers

1. Increasing Your Personal Credibility, Authority, and Visibility. LinkedIn Answers is a great place to start to increase your online visibility and authority in a specific industry or subject.  Following through on a daily or weekly goal to answer questions in your chosen categories. 

2. Earning Expertise and Trust Via Best Answer Designations.  LinkedIn Answers is a great example of gamification.  LinkedIn members posing questions have the option to award Best Answer Designations.  Best Answers are social proof personified. And, earning them is fun and motivating! 


LinkedIn Best Answers Badge 1

LinkedIn Best Answers Badge 2

3. Gaining New Social Media Followers (i.e., Blog Subsribers, Twitter Followers, etc.).  Every time you answer a LinkedIn question, you share insights about your knowledge.  Take advantage of this personal branding opportunity!  Crafting and submitting thoughtful LinkedIn Answers (without blatantly selling) is a proven inbound marketing tactic for promoting a personal brand or your organization's products / services.

4. Earning a New LinkedIn Connection — Validation From The Person Asking a Question.  Why?  Because, you earn that person's individual trust.  A person posing questions on LinkedIn Answers will usually evaluate both your answer and your LinkedIn Profile (especially if he / she found your response helpful).  The quality of your answer determines if you receive an invite to join his / her network.

5.  Earning a New LinkedIn Connection — Validation From The People Who Answered the Same Question.  Why?  Awarding of a "Best Answer" promotes friendly competition among the respondents.  Remember, the answers are public to all LinkedIn members.  Therefore, the people who who answer questions on LinkedIn Answers are also evaluating both your answer and your LinkedIn Profile (especially if you are awarded the Best Answer). If you impressed one of the responders, you may receive a LinkedIn invite from him / her also.

Conclusion

Daily Monitoring and Answering of LinkedIn Questions.  I monitor opportunities to answer LinkedIn Questions everyday.  My daily personal goal: answer one (1) question that I know I can provide a really good answer.  However, that doesn't mean I answer one everyday.  I answer only questions when I know I can provide strong and differentiating responses.  LinkedIn Answers supported with facts, additional hyperlinked resources, and a confident tone are killer!

New Learning Opportunities.  If I'm unable to answer a question with a differentiating answer, I move on. But, here's the learning opportunity:  I continuously identify areas for new growth opportunities.  When there's a great question I know I can't confidently answer, I record it in my idea book to start Evernoting and studying articles to fill that gap. 

A 15-Minute Daily Process Generating Huge Personal Brand Returns.  Monitoring the conversation and answering selected questions on LinkedIn Question & Answers literally takes 15 minutes.  

  1. Is there a process for efficiently monitoring LinkedIn conversations in Questions & Answers?
  2. What exposure can a LinkedIn Answer provide beyond the LinkedIn Community?

Answer to #1.  Yes.  That's the subject of Post #4 in this series (scheduled publication: next week).

Answer to #2.  Your LinkedIn Answer can achieve national / global exposure because it may get published in a branded, global, online publication.  That's the subject of Post #5 in this series (scheduled publication: two weeks from this post).

Thank you.  And, please return for Post #4.

 

Photo Credit by Nan Palmero via flickr