1. Can't Wait to Wake Up at 5 AM to Write. It's your moment of zen. It's your time to express what you love, hate, makes you laugh, admire, respect, wish you could be, and continue striving to become. It's SACRED TIME.
2. Know You're Steering the Ship. Sitting behind a keyboard means complete control. The published words on your personal blog are yours (not somebody else's spin). No watered-down mess requiring corporate approval or a committee's sign-off.
3. Pick Yourself. You didn't seek the approval of Random House or another member of the New York City publishing dynasty. You write. You publish. You promote. The daily, weekly, and monthly results are there to measure and interpret. And, the immediate audience feedback (or lack thereof) is a constant lesson in humility.
4. Press "Publish" Even When You Fear Your Content Sucks.Blogging teaches you how to address and deal with personal fear. Notice, I didn't say overcome it. The "F" in Freedom Is Blogging In Your Underwear stands for "Fear."
Rejection looms close by when you're a blogger. But, so does opportunity.
You learn over time that subscribers and readers who believe in your art stick with you. These audience members who vote with their precious time know you won't hit a home run with every-at-bat.
But, they expect you to consistently publish. Your subscribers expect you to show up. That's part of the deal. That's part of the mutual bond.
It's why I can't wait to repeat Reason #1 for as long as I humanly can.
5. Want To Hug Your Blog Subscribers (But, Not Necessarily in My Underwear, Or Theirs). The Social Media ReInvention Blog Community and subscriber base continues growing. I want to hug you and thank you for teaching and reinforcing how trust is earned one-person-at-a-time.
You've sent me emails with praise (especially at times when I really needed it), tweeted my posts on Twitter, "liked" them on Facebook, shared them on LinkedIn, and linked my posts to your respective blogs. It means so much to me — Thank You From the Bottom of My Heart!
6. Can Continuously Iterate and Experiment. 21st century self-publishing means everything is "a working draft." You can keep shaping, condensing, adding, or deleting. It's taken me three years to realize perfection is not the goal.
7. Trust Yourself to Write With Your Heart (Versus Type With Your Brain). Writing doesn't come naturally to me. I work at it every day (which I was I love it). I'm still learning when/how to write and structure my position in traditional, MBA-analysis mode (and when to just let'er rip and flow).
This is what the blogging community refers to as "finding your voice." I'm still searching. And, this self-discovery journey is empowering.
8. Realize There Are No Rules — There Are Only Guidelines. Great blog posts can be less than 140 characters or as long as 4,000+ words. You can use text, audio, video, and images (or a combination of all four). What makes a blog post great is in the eye of the beholder. It's art. Coloring outside-the-lines is encouraged.
9. Love Something So Much You Do It for Free (Sort of). I receive zero financial compensation for blogging. But, I consider blogging a valuable and significant time investment
It's not about getting paid. It's the joy and challenge of telling a story. It's about sharing. It's about saying thank you. It's about reminding yourself why you love it so much even on the days when you're struggling personally and/or professionally. It's about Reasons #1 through Reasons #10.
10. See and Embrace The Like-Minded. Google the phrase "blogging is dead" (without the quotation marks). You'll receive close to 57 million search results.
When I see that number and the different search headlines, here's what I see:
* I see opportunity.
* I see people who give didn't give up on their blogging / writing in the first six or seven months of launch.
* I see people who voraciously read books, periodicals, blog posts, newsletters, and all content in-between to learn ideas and insights they can deliver to and share with their subscribers.
* I see people who acknowledge this is a difficult and long-term endeavor.
* I see people proudly displaying, reading, and investing in this book:
They have no idea why their books and concepts became popular
They wrote about topics and shared work they wanted to better understand
Malcolm Gladwell Writes About What Makes Him Happy
Gladwell offered these thoughts when asked why he thought audiences made The Tipping Poing a best seller and influential work:
"I've considered all my books to be very private, idiosyncratic projects designed to make me happy. And, I'm forever surprised when they make other people happy."
Dan and Chip Heath Write About Things That Puzzle Them
The Heath Brothers wrote Made to Stick because they wanted to better understand communication phenomenon that didn't make sense. Here's what Dan Heath shared in the Fast Company interview:
"We were puzzled and somewhat disturbed by the fact that lots of shady ideas–like urban legends, conspiracy theories, and rumors–have no trouble succeeding in the marketplace of ideas. Meanwhile, many important ideas fail to stick (e.g., public health messages and the correct nationality of our president). We wanted to reverse-engineer the "naturally sticky" ideas and figure out what made them so effective. In the book, we tried to demonstrate that there are patterns that explain their success, and these patterns can be used by people who have credible, important ideas to share–teachers, non-profit leaders, entrepreneurs, etc."
Here's Dan Heath's reply on why he thought Made to Stick succeeded:
"I'd love to tell you that it all unfolded according to our master plan of stickiness, but the honest answer is that I have no clue. Chip and I worked hard on Made to Stick, and we're proud of it, but I'm not naïve enough to think that our hard work explains anything. There are lots of great books that don't get much attention. I think the book's success was 90% luck and 10% putting duct tape on the cover."
Commit To The Process. That's the the beauty of online publishing (and The Internet). You can keep experimenting and pivoting to continuously build, measure, and learn because:
Your audience will inform you
Google will inform you
Your gut will inform you (but don't let it paralyze you)
All of the above will help you improve and move closer with each iteration. Freedom to experiment is a good thing.
And that's a topic we'll discuss next. Stay tuned …
This post focuses on the smart people and the thoughtful comments they share in the thriving Start-Up of You LinkedIn Discussion Group / Community. As of the publication of this post, the community boasts 1,200+ members.
Business Function Demographics Chart (as of 6 AM Central Time, April 5th)
Seniority Demographics Chart (as of 6 AM Central Time, April 5th)
What Differentiates The Start-Up of You LinkedIn Community?
* People Genuinely Do and Want to Help Each Other. This group epitomizes how "giving is better than receiving."
* No Blog Pimping. This unwritten code is enforced by the group and its managers. How? Those who've tried posting links to their posts without contributing something to the group INSTANTLY LOSE CREDIBILITY. Their submitted discussion posts are ignored and buried in the stream.
Start-Up of You Community Members are smart and discerning. They know and identify self-serving BS quickly.
* The Group Practices the IWe (I to the We) Principle (direct quotes from the book):
"The nuanced version of the story of success is that both the individual and team matter. "I" vs. "We" is a false choice. It's both. Your career success depends on both your individual capabilities and your network's ability to magnify them." "Think of it as IWe. An individual's power is raised exponentially with the help of a team (a network). But just as zero to the one hundredth power is still zero, there's no team without the individual." "This book is titled The Start-Up of You. Really, the "you" is at once singular and plural."
People To Follow and Learn From. I follow a number of people in this great community. I wish I could highlight them all (but there's only so much time to write).
Here are X people I closely follow within The Start-Up of You LinkedIn Community because they're smart, interesting, helpful, and generous. Every time one of these members submits a comment or discussion topic, I pay closer attention and focus a little harder.
Why? Because I know an opportunity to learn something new and insightful is approaching. And, I don't want to miss it.
Ben is the co-author of The Start-Up of You with Reid Hoffman. He's a successful entrepreneur, New York Times best-selling author, and world-traveler. He's also the owner of The Start-Up of You LinkedIn Discussion Group.
I look forward to his group contributions because of his intelligence and thoughtfulness. This is another way of saying whenever I read one of his comments, I'm always left thinking: "Wow, I wish I would have said that …"
"To broaden the conversation a bit to how people can learn new skills generally: one model I'm intrigued by is the "coach" model. That is, hiring a coach to work with you intensely to develop a specific skill, like programming or public speaking. Atul Gawande wrote an interesting piece about this topic a few months ago in the New Yorker:http://www.newyorker.com/reporting/2011/10/03/111003fa_fact_gawande
As he points out, elite athletes and singers have coaches. Tiger Woods is one of the best golfers in the world, yet he still has a swing coach.
Why don't more top-flight professionals have coaches to work with them on specific parts of their skill portfolio? Why don't all of us? How does coaching compare to other models of learning? What's the value of a hired coach vs. informal coaching done through your network? Ruminations…"
Here's a great video of Ben being interviewed about The Start-Up of You. During the interview, he shares personal lessons learned as a lifelong entrepreneur:
Ian is a Start-Up of You marketing team member. He recently hosted the live Q&A webcast with Reid Hoffman and Ben Casnocha. And, he did a phenomenal job in managing some of the technical problems that arose during the webcast.
In reading and following Ian's discussion group comments, I always think: "This guy is wise beyond his years." He's smart, a talented writer, and always makes me think.
"One thought: if you have difficulty taking small steps toward a new opportunity, it's worth acknowledging this honestly rather than continuing to struggle toward a goal. I spent almost a year wanting to teach myself programming, struggling to make progress, until I discovered another subject that was easy for me to take small steps toward mastering — finance and trading. It's not to say that I couldn't have changed my approach to make learning programming more enjoyable, but my point is small steps aren't always easy but, perhaps, they should be."
"Let me start by saying that I am probably not the best person to be answering this question because I never second-guessed my choice to go to college nor do I have ambitions to start a business.
What I do know is that it's important to get many different perspectives on a question like this and always keep in mind who is giving the advice. I, for example, would probably say that college is a good choice, but I always liked school and didn't have to take on debt to attend a private college. My parents would definitely recommend it, because they are old school and don't realize that these days many of the most sought after skills (eg: programming) aren't even taught in college. Someone who didn't go to college might advise you not to go without even considering how he or she is different from you.
Out of all of this, you'll need to abstract the "objective" benefits and drawbacks of going to college.
Objectively, or at least as objectively as I can, I would say that there is a huge networking benefit to go to college – it's a chance to meet a lot of smart people. But, at the same time, you could go to dozens of conferences a year for less than tuition. Still, it's a built-in network and 4 years provides plenty of time to build lasting relationships.
Those are my somewhat jumbled thoughts. Hope it's helpful!"
Brett is also a Start-Up of You Marketing Team Member. Reid Hoffman cites Brett in The Acknowledgments Section of The Start-Up of You for his contributions in research, content refinement, and organizational support.
"To Ian's first point from the Quora thread, I might recommend a publication that comes out weekly as opposed to daily – like The Economist – which offers analysis as well as the history of what's happened in the previous week.
Another interesting idea I read about in Steven Johnson's Where Good Ideas Come From is "deep dive reading vacations," which is something that Bill Gates plans once a year – he goes off the grid and surrounds himself with all the information he can on one topic."
Matt was the first person to contribute to this discussion. His responses demonstrated his smarts, creativity, and technology savvy. If you read his many contributions to other discussion threads, I think you'd conclude (like I do) he's a great guy. He's the type of genuinely good person you'd enjoy talking with over a couple of beers.
Here are some of Matt's thoughts in the aforementioned LinkedIn discussion thread:
"I am building out a series of marketing pieces for myself. I am thinking of it like this: If I had my own marketing department, I would feed them the data and they would make this collateral for me.
I would describe the piece I am working on right now as a high level mailer that gets its own webpage instead of snail mail. Think of it as one of those glossy, multipage advertisements for a new credit card but online with a bit of interactivity. @Travis – I have been looking at it from the other direction. Up until now my blog has been a place for posting updates and media for my daughters grand parental units. Except for the occasional coding tip or emacs command that I want to remember I haven't put much professional thought out there for public. I have put things there but they are not polished enough that I want to put those, professionally related thoughts out there. If I polish them up and put them out there I can tweak the tags or categories so that it can serve both my personal and professional interests. But it takes time to polish and organize thoughts that bridge the personal and professional divide so I haven't done it.
I have a feeling that the value in soft assets like a blog are a reflection of the amount invested into it. Much like I first noticed that Apple was different – even in the way the packaged the first computer I bought from them (A still running PPC G5 :-), I notice personal site that the author has either put a lot of time into personalizing. I wonder if it is the process of personalizing your site/content/message that is equivalent to submitting a cover letter printed on red paber except that the red cover letter only gets seen by a few people at best and your digital footprint is always there."
Join The Community. The people in this LinkedIn Group share great content, advice, and opinions. Their insightful discussions force me to think differently and open my mind to different solutions and possibilities.
Isn't that what learning is all about?
The people in this community add tremendous value by sharing how they're applying and learning from the book's lessons.
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE. Comments are open. So let’er rip!
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I'm a HUGE FAN of the career management concepts shared in this book. Its teachings and lessons will influence and impact my professional and career management choices forever.
I read / studied The Start-Up of You from cover-to-cover. If I could do it again, I would prioritize reading these five (5) chapters and their related concepts first (in the following suggested order):
* Chapter 6: Take Intelligent Risks — The Volatility Paradox: Small Fires Prevent the Big Burn
* Chapter 7: Who You Know is What You Know — Synthesize Information Into Actionable Intelligence
* Chapter 1: All Humans Are Entrepreneurs — The Start-Up of You Mindset: Permanent Beta
* Chapter 5: Pursue Breakout Opportunities — Court Serendipity and Good Randomness
* Chapter 3: Plan To Adapt — Maintain an Identity Separate from Specific Employers
You Might Want To Grab Some Coffee. The following chapters and their verbatim quotes are the concepts I found most inspiring. Sometimes, I provide only the quotes because the words alone inspired me. In other sections, I include my point-of-view.
Buy and Read This Book. Most of all, I hope sharing these five (5) game changer concepts from the book will motivate you to buy and read it.
If you're still here, I suggest grabbing that cup of coffee (or maybe two).
1. Chapter 6: Take Intelligent Risks
Read This Chapter First. Beginning with Chapter 6 is the only thing I would have done differently. I suggest starting with the section of the book titled, The Volatility Paradox: Small Fires Prevent the Big Burn.
These passages represent my "eureka moment."
"Without frequent, contained risk taking, you are setting yourself up for a major dislocation at some point in the future. Inoculating yourself to big risks is like inoculating yourself to big risks is like inoculating yourself against the flu virus. By injecting a small bit of flu into your body in the form of a vaccination, you make a big flu outbreak survivable. By introducing regular volatility into your career, you make surprise survivable. You gain the ability to absorb shocks gracefully." "Opportunity and risk are two sides of the same coin, after all: join and create groups, be in motion, take on side projects, hustle. In a phrase, say 'yes' more." "Pretending you can avoid risk causes you to miss opportunities that can change your life. It also lulls you into a dangerously fragile life pattern, leaving you exposed to a huge blow-up in the future." "When you're resilient, you can play for big opportunities with less worry about the possible consequences of unanticipated hiccups. For the start-up of you, the only long-term answer to risk is resilience." "Remember: If you don't find risk, risk will find you."
Companies and Individuals Who Don't Take Intelligent Risks Marginalize Themselves Over Time. Here's a video of Reid discussing the importance of intelligent risk taking:
Previously, I Said "No" More. I said no to additional career-related opportunities because of the additional time commitments. I'm not talking about the "traditional" internal company, career-related opportunities (i.e., accepting high profile internal projects to increase exposure to senior management, etc.).
I'm referring to externally focused opportunities beyond the significant time already devoted to this personal blog. These opportunities will consume additional time next to an already consuming and stressful full-time job and family duties.
Focus On The Upside. But, Chapter 6 convinced me to start focusing on the upside. These are investments in my "soft assets" (i.e., cultivating new contacts, learning new skills, expanding the reach of my network intelligence, acquiring actionable knowledge). Dwelling on the potential downside is counter-productive (e.g., the time demands).
A Counter-Intuitive Approach. For someone in their mid-forties balancing demands of a young family and a full-time job involving travel, "taking on more" seems counter-intuitive. But, The Start-Up of You makes the case for constant investment in activities building our "soft assets."
Investing in yourself requires significant time and commitment. Plus, it's especially important to make those investments while gainfully employed.
Safe is Risky. Seth Godin says it best and simply from his classic book, Purple Cow:
(page 30) "My goal in Purple Cow is to make it clear that it's safer to be risky–to fortify your desire to do truly amazing things." (page 64) "Safe is risky."
2. Chapter 7: Who You Know Is What You Know
Synthesize Information Into Actionable Intelligence. It's not enough to have great connections with a diverse set of skills, industries, and professions. Your network must inform your decision making with excellent data. But, "what do I do next with that data" is a determining factor in driving your success:
Here are my favorite book passages describing the importance of synthesizing information or "connecting the dots:"
"So far we've talked about the first step — pulling information from multiple people from multiple people in your network. Once you have gathered information, the next step is to analze the validity, helpfulness, and relevance of what each person has said. Remember, that everyone has biases — even your parents or best friend. It's not that they are trying to manipulate you. It's just the nature of being a human with personal experiences and self-interests. Bias can be obvious or nonobvious." "As you pull information and advice from various sources, think about how the person's personal goals, ambitions, and experience might have colored their position. Bias is not reason to dismiss information or advice altogether; just account for it in your analysis." "Synthesis is the important final step. If you don't step back and take in the big picture of all you've learned, it will feel like you're worming your way through a cocktail party hearing bits and pieces of several different conversations but not able to make out anything of substance." "Synthesizing what you learn involves reconciling contradictory advice and information (which is inevitable if you're pulling multiple streams from diverse people), ignoring information you believe is completely off base, and weighing each person's information differently. This is a complex cognitive process." "For now, we'll just say that when it comes to intelligence, good synthesis is what makes the whole worth more than the sum of the parts." "Network intelligence is the advanced game: if you do it well, it'll give you a competitive edge." "IWe means your network can help you decide on a direction and then help you move quickly, but only YOU can drive the process forward."
Connect the Dots, Commit to a Personal Strategy, and Have the Courage to Ship: Connect. Commit. Ship. Any action answers "what do I do next." That's why I altered the final quote to emphasize YOU.
Don't listen to your lizard brain (e.g., don't give into the fear of failure)
Start something (e.g., commit to your decision)
Pick yourself (e.g., be the initiator)
Ship (e.g., get it out the door, finish)
3. Chapter 1: All Humans Are Entrepreneurs
The Start-Up of You Mind-set: Permanent Beta. Permanent beta is a lifelong commitment to continuous personal growth. This concept is analogous to how technology companies keep iterating and testing software after the official launch so the software can be continuously improved.
Our careers are much the same way:
"For entrepreneurs, finished is an F-word. They know that great companies are always evolving." "Finished ought to be an F-word for all of us. We are all works in progress. Each day presents an opportunity to learn more, do more, be more, grow more in our lives and careers. "Keeping your career in permanent beta forces you to acknowledge that you have bugs, that there's new development to do on yourself, that you will need to adapt and evolve." "But, it's still a mind-set brimming with optimism because it celebrates the fact that you have the power to improve yourself and, as important, improve the world around you."
Reid Describes Permanent Beta and Learning To Improve Every Month. In the first video, he explains the concept of permanent beta. In the second video, he talks about when he interviews people. During those interviews, he wants to understand how people grow their capabilities on a monthly basis.
4. Chapter 5: Pursue Breakout Opportunities
Court Serendipity and Good Randomness. What I enjoy most about this concept is "proactively making our own luck." And, the best way to achieve serendipity (e.g., accidental good fortune) is to be doing something.You have to be in motion.
"Serendipity involves being alert to potential opportunity and acting on it." "You won't encounter accidental good fortune–you won't stumble upon opportunities that rocket career forward–if you're lying in bed. When you do something, you stir the pot and introduce the possibility that random ideas, people, and places will collide and form new combinations and opportunities." "By being in motion, you are spinning a web as wide and tall as possible in order to catch any interesting opportunities that come your way." "As entrepreneur Bo Peabody says, "The best way to ensure that lucky things happen is to make sure a lot of things happen." Make things happen, and in the long run, you'll design your own serendipity, and make your own opportunities."
You Have to Be Playing in the Game. You can't make your own luck or court serendipity and good randomness while sitting on the couch watching tv. Here's a short video with Reid talking about how sitting on the sidelines means missing out on breakout opportunities:
5. Chapter 3: Plan to Adapt
Maintain an Identity Separate from Specific Employers. This book section focuses on personal branding. Here are some important direct quotes:
"Establish an identity independent of your employer, city, and industry. For example, make the headline of your LinkedIn profile not a specific job title (e.g., "VP of Marketing at Company X") but personal-brand or asset-focused (e.g., "Entrepreneur. Product Strategist. Investor.")" "Start a personal blog and begin developing a public reputation and public portfolio of work that's not tied to your employer. This way you'll have a professional identity that you can carry with you as you shift jobs." "You own yourself. It's the start-up of you."
1. Showing how you think 2. Demonstrating your individual creativity 3. Making it easy for a potential employer / great connection to find you (e.g., SEO benefits) 4. Giving you practice in an important and portable business skill set — writing 5. Proving you're technology and Internet savvy 6. Informing people first-hand how you're driven to learn new skills
Seth Godin and Tom Peters Says A Personal Blog Matters. In this video, they both discuss how a personal blog is the best personal marketing tool.
And, Remember The Brand of You is Just One Part of the Start-Up of You. Here's Reid Hoffman's take on personal branding. Pay close attention to his point that a brand must be backed by substance if you want it to be relevant.
Closing Thoughts
What Were Your Favorite Concepts From The Start-Up of You? Have you read this important book? Take time to invest in yourself by reading it.
Reading The Start-Up of You will make a significant difference in your life. It's already changed mine.
And, it will have a lasting personal impact and influence for many future years.
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE. Comments are open. So let’er rip!
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Here's a direct quote and Key Conclusion #5 from the 2012 State of Inbound Marketing Report:
Businesses are increasingly aware their blog is highly valuable. 81% of businesses rated their company blogs as “useful,” “important” or “critical.” An impressive 25% rated their company blog as “critical” to their business.
And, there are more fact-based conclusions in the 2012 State of Inbound Marketing Report. Here are seven (7) reasons from HubSpot's data supporting the continuing relevance of blogging.
1. Blogs Are and Remain the Most Important Marketing Channel
Look Who's The #1 Social Media Channel in Terms of Importance. It's Blogs! LinkedIn, YouTube, Facebook, and Twitter all ranked in lesser importance. The hub-and-spoke social media strategy model works with a website or your blog as the center. Social media platforms like Facebook and Twitter are short-from outposts guiding customers back to your website or blog (the long-form hub).
3. Blogs Have the Lowest Cost-Per-Lead of Any Marketing Channel
52% of Respondents Say blogs are "Below Average" in Cost Per Lead. Blogs are the most cost efficient lead generation channel (inbound or outbound). Not surprisingly, trade shows are considered the most expensive.
Here's a direct quote from the respondent survey:
"The worst thing we did in marketing last year was attend several trade shows and events with low yield and ROI."
4. Blogs are Second Only to LinkedIn In Acquiring Customers
57% of Respondents Say Their Company Blog Acquired Customers. LinkedIn ranked first in customer acquistion. 62% of respondents validated its effectiveness. Interesting how "the two least sexy social media channels" ranked first and second respectively.
And, Speaking of Social Media Sexy – Blogs and LinkedIn Outdistanced Facebook and Twitter in Customer Acquisition. Don't believe the hype that long form content is dead. Or, consumer attention spans last only 140 characters or less.
HubSpot's 2012 Data Shows a Direct Correlation Between Post Frequency and Customer Acquisition. At a minimum, post at least once-per-week. But, increasing post frequency from weekly to twice per month provides significant benefits:
50 posts a year goes to 100 posts (that's the equivalent of 100 indexed web pages in Google)
An extra 50 posts, means double the number of keywords increasing SEO relevance
50 more web pages mean 5o more opportunities to earn inbound links (and increase Google authority)
6. Blogs Are Consistently Effective for Either B2B or B2C Companies
At a Minimum, Your Social Media Strategy MUST Include a Blog. The data shows blogs rank second in customer acquisition for either B2B or B2C companies. Number 1 for customer acquisition depended on business-type:
B2B: LinkedIn
B2C: Facebook
A Killer Social Media Strategy Incorporates at Least Three Customer Acquisition Platforms. The companies succeeding in social media are the ones who view these channels as customer acquisition weapons. Based on this data, a three-channel approach geared to customer acquistion by business-type would look like the following:
B2B: LinkedIn, Company Blog, Facebook or Twitter
B2C: Facebook, Company Blog, Twitter
7. Blogs Level the Playing Field for Small Companies
Small Companies Allocate Almost 4x the Marketing Budget to Blogs Versus Large Companies. Social media or inbound marketing channels are where small companies invest their marketing budget (i.e., social, SEO or organic search, and blogs). Large companies prefer outbound channels (i.e., trade shows, PPC or paid search, or direct mail).
The Wall Street Journal Careers Section published the following articles on January 24th describing the challenges and sense of futility job candidates encounter when applying to a prospective employer:
Both articles highlight relevanttrends in personal brand differentiation and demonstrating digital strategy / digital marketing expertise.
Bottom Line. Becoming an expert is one thing. Demonstrating that expertise online to a potential client or employer is another. Because, it doesn't matter if you're trying to earn a digital marketing or social media marketing position or another position in an unrelated industry.
Either way, your online presence must be FINDABLE and HUGE.
Clients or Employers Conduct Online Due Diligence
Is Your Online Presence Visible or Invisible? Clients and employers use online search and social networks in hiring evaluations. Key themes emphasized in both Wall Street Journal articles included:
How The Internet Reinforces a "Show-Me-What-You-Got" Mindset
Why Clients and Employers Want to Understand How You Think
Too Many Job Candidates / Self-Proclaimed Experts, So Little Time
How Employers / Clients are Using the Internet Evaluate Talents and Skills
Your Online Activity Represents How You Think. Your resume does not. The opening paragraphs of the No More Resumes, Say Some Firms article reinforce this growing notion especially among employers:
"Union Square Ventures recently posted an opening for an investment analyst. Instead of asking for résumés, the New York venture-capital firm—which has invested in Twitter, Foursquare, Zynga and other technology companies—asked applicants to send links representing their "Web presence," such as a Twitter account or Tumblr blog. Applicants also had to submit short videos demonstrating their interest in the position."
"Union Square says its process nets better-quality candidates —especially for a venture-capital operation that invests heavily in the Internet and social-media—and the firm plans to use it going forward to fill analyst positions and other jobs."
"Companies are increasingly relying on social networks such as LinkedIn, video profiles and online quizzes to gauge candidates' suitability for a job. While most still request a résumé as part of the application package, some are bypassing the staid requirement altogether."
"A résumé doesn't provide much depth about a candidate, says Christina Cacioppo, an associate at Union Square Ventures who blogs about the hiring process on the company's website and was herself hired after she compiled a profile comprising her personal blog, Twitter feed, LinkedIn profile, and links to social-media sites Delicious and Dopplr, which showed places where she had traveled."
"We are most interested in what people are like, what they are like to work with, how they think," she says."
Rage Against the Machine
A Two-Front War: Other Candidates and the Company's Online Applicant Tracking System. The accompanying WSJ video shares why optimizing a resume for keywords is vital. Your resume can be unfairly weeded out by a machine's keyword algorithm (even with internal referrals).
Show Clients and Employers Differentiating Content
"A friend of mine Eric Friedman tells the tale of his job interview with renowned VC firm Union Square Ventures in New York. During a pivotal second round interview Eric sat down with one of the partners, Brad Burnham and presented his resume. Brad told Eric to hang on to it as he just wanted to chat. When Eric pressed him as to why, Brad responded with something remarkable which went like this: “You can work really hard on crafting a well written, organized, resume with bullet points of accomplishments – but you can’t fake 500 blog posts.” On the web, it’s “show me, don’t tell me.”
Therefore, achieving this goal requires more effort. And, I'm reminding myself to focus on one thing at time.
Because, starting is everything.
Your Turn. How are you going to show your expertise / your art to a potential employer or client? How are you going to differentiate yourself among the masses?
Please share your thoughts in the comments. And, I hope you'll return next week for Part 3.
(Direct Quote from the Fortune Article): “Here’s the scary part: Roehm rarely misses a chance to talk about how delighted she is with online advertising. Last year she spent 10% of the budget online; this year she is allotting closer to 18%; next year, she says, she will allocate more than 20%. Do the math: In 2006 roughly $400 million of Chrysler’s money that used to go into TV, newspaper, and magazine ads will be spent on the Internet. Says Roehm: ‘I hate to sound like such a marketing geek, but we like to fish where the fish are.'”
A 34 Year-Old Marketing Executive Publicly Declares a $400 Million Bet on Digital Marketing ROI. Wow! Here’s a gutsy, young, rising, marketing executive superstar who’s publicly stating her $360 million and $400 million bets to achieve digital marketing ROI in the next two years! Not only did this quantitatively trained University of Chicago MBA convince a highly conservative executive management team to think and invest differently but she also commanded their $2 billion global marketing budget.
Fast Forward to After a Highly Publicized Departure at Walmart in December 2006. After numerous high profile promotions and industry accolades, Ms. Roehm abruptly found herself at a personal and professional crossroads. Starting in 2007, her short tenure as a Senior VP of Marketing at Walmart was her last full-time, executive marketing position for the next five years.
While looking for her next opportunity, Ms. Roehm started her own marketing consulting practice. And, to say she encountered daunting challenges and setbacks during this time is an understatement. A July 2009 Fast Company article, Behind the Rebranding Campaign of Wal-Mart’s Scarlet Woman, and a Fortune Magazine “Where Are They Now” segment discuss her obstacles in regaining a full-time executive position during that five-year period.
She wanted back in the C-suite. But, as articulated by Fast Company, Corporate America wasn’t willing to take on “damaged goods.”
How Did Julie Roehm Recover and Reinvent Her Personal Brand?
The Governing Question. And, here’s how I will attempt to answer it:
Examine how Ms. Roehm leveraged social media technologies to reinvent her personal brand
Offer my opinion on her multi-channel social media strategy and individual channel tactics
Conclude why I think her move to SAP fits from a social media perspective
What This Post WILL NOT Attempt. A lot of content exists online about Ms. Roehm’s departure from Walmart. I couldn’t avoid it while conducting the research for this post.
Therefore,
I will not rehash any of that online content and provide my personal opinions on it
I will not pass any personal judgment on Ms. Roehm in relation to that online content
If you’re looking for a sensationalistic piece, please click to a different website / blog. Because, you’re wasting valuable time by staying here.
If you’re interested in answering the previously stated governing question, I hope you’ll please stick with me for just a little while longer …
1. Roehm Crafted a Personal Social Media Strategy First
A Home Base Personally Branding Julie Roehm.juliearoehm.com is her personal website where she controls every positioning aspect of her personal brand:
Brand Persona Attributes: C-Suite Executive, Marketing Expert, Smart, a Likable Personality
Targeted Buyer Persona: C-Suite Executives in Marketing, Branding, and Public Relations
Target Industry Expertise: Retail, Financial Services, Automotive, New Media
Online Assets Focusing on a Cohesive Brand Message. And, she showcases these personal brand attributes by delivering and linking a cohesive and consistent marketing message among each of these online, personal branding assets:
Her Personal Blog: “I’m an authority who publishes insights on marketing strategy.”
Videos (especially from Fox Business News): “A major news network has me regularly comment because I’m a marketing strategy authority.”
The Julie Roehm Twitter Feed: “I read, study, and share interesting content on marketing strategy.”
LinkedIn Profile: “I’ve held several marketing strategy authority positions or consulted for large organizations as a marketing strategy authority.”
A Multi-Channel Hub and Spoke Model with Both Long-Form and Short-Form Context. The multiple channel strategy executed here is worth highlighting in this age of real-time streams via Facebook, Twitter, LinkedIn, and Google+:
1. The Marketing Pull. Her website, blog, and videos contain the long-form context demonstrating her expertise to the target audience. These online properties give her the runway to provide more details and examples of why she’s a bonafide marketing authority in her target industries.
2. The Marketing Push. Her LinkedIn, Facebook, and Twitter contain the short-form context to share content she’s provided on her “pull assets” (i.e., a recently published blog post or tweeting an article link relevant to a specific industry or area of marketing expertise).
2. Roehm Leveraged Online Video to Her Advantage
The Julie Roehm Personal Branding Killer App. Ms. Roehm leverages online video brilliantly. These videos demonstrate her personal strengths as well as different views of her personality:
Articulate and Smart
Subject Matter Expert
Thinks Quickly on Her Feet
Confidence: e.g, she knows this stuff cold
Humor: e.g., she pokes fun at herself and doesn’t take herself too seriously
Plus, notice how each video positions her as one of the following:
Julie Roehm, Consumer Analyst and Marketing Expert
Julie Roehm, Marketing Strategy Consultant
Julie Roehm, Marketing Expert
* Example: Leveraging Online Media in Branding Strategy
Note: I provided the Fox Business News videos this way because (1) Fox doesn’t allow the use of video embedding in external sites and (2) The URL in one of the videos produces funky-looking “duplicates” on my published blog post. Sorry for the inconvenience.
3. Roehm and Her SAP Senior Marketing Executive Colleagues Share a Common Ground: Think Like a Publisher
Both Her New Boss and a Senior Marketing Executive Colleague Self-Publish a Blog and Use Twitter. Ms. Roehm, her new boss, and one of her senior marketing executive colleagues agree on an important aspect of a global brand’s marketing strategy: self-publishers win in social media.
How can I make that type of a statement? Her SAP senior marketing executive colleagues also actively self-publish online content:
And, during the interviewing process, I’m sure Ms. Roehm showed this online content portfolio to her SAP colleagues to make the case for her knowledge, expertise, and creativity in executing a successful social media strategy.
Thinking Like a Publisher Means Creating “Show-Me” Content. Ms. Roehm started actively blogging in March 2009 and opened her Twitter account in May 2007. That’s given her significant time to create, publish and build a sizable online content portfolio. To her credit, she aggressively self-published content for the past five years to position herself for senior marketing executive positions.
Conclusion
In the July 2009 Fast Company article cited earlier, Ms. Roehm made the following observation:
“She now ranks cultural fit — geographic and corporate — at the top of her list, adding that her ‘aggressive-aggressive’ personality, as she describes it, doesn’t jibe with the ‘passive-aggressive’ politeness of the South. ‘I wanted to be able to show that I can adapt anywhere, I can do anything. The thing I learned about myself is that I’m not a full-on chameleon, and there’s nothing wrong with that.”
I have no knowledge of SAP’s corporate culture. But, I do know these three (3) things after analyzing her personal social media strategy:
1. Julie Roehm maximized her online personal branding opportunities.
2. She strategically self-published content that’s tactically distributed via multiple social media channels.
3. Her content delivered and reinforced a consistent brand message highlighting her marketing strategy capabilities and expertise.
Did her online activities alone win her this new professional opportunity? Of course not.
But, her online content strategy significantly contributed to winning her new senior executive postion at SAP. I look forward to tracking Ms. Roehm’s progress because she’s always been someone to watch.
And, I wish her good luck.
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Sony will release the DVD for Moneyball, starring Brad Pitt and Jonah Hill, on January 10, 2012. The 2011 film recounts how Billy Beane, the Oakland A's general manager in 2002, employed sabermetrics statistical analysis and research in his player evaluation and acquisition strategy.
Moneyball's Unsung Hero: Bill James. Mr. James is the creator of sabermetrics who now works as a Senior Adviser of Baseball Operations with the Boston Red Sox. His self-published Baseball Abstracts from 1977 to 1988 influenced Billy Beane's decision to operate on a different competitive dimension: identifying undervalued and overlooked talent from non-traditional baseball metrics (i.e., on-base percentage) and data analysis versus traditionally accepted baseball scouting methods and metrics (i.e., batting average).
Bill James's Background (e.g., he wasn't always affiliated with the Red Sox)
Why / How He Questioned Conventional Baseball Talent Evaluation
His Motivations as a Writer
Inspiring Lessons in Leading, Self-Publishing, and Questioning Conventional Wisdom. James inspires me as an aspiring blogger because of how he started and cultivated the influential and powerful sabermetrics tribe before the benefits of the modern-day Internet. And, he continues leading via his work at Bill James Online and several published books.
Questioning and disrupting the status-quo establishment
Self-publishing to spread ideas (i.e., social media: blogs, social networks)
Writing about and sharing what moves you
Leading a tribe that flourishes into an industry-wide movement
Ignoring the limits of a "current" full-time job description
1. Write About What You Love
You Can't Fake Passion.The Bill James Baseball Abstracts are famous for their quality and quantity of statistical analysis and data. But, more importantly, James made this new form of baseball knowledge interesting and accessible to all passionate, hardcore baseball fans.
And, his love of writing and baseball is why he explains both the science and art of sabermetrics better than anyone. That's why Bill James is the sabermetrics authority. Here are direct quotes from Moneyball (the book) describing his passion for both writing and baseball:
"I think about baseball virtually every hour of my life."
"I'd probably be a writer if there was no such thing as baseball, but because there is such a thing as baseball I can't imagine writing about anything else."
"I learned to write because I am one of those people who somehow cannot manage the common communications of smiles and gestures, but must use words to get across things that other people would never need to say."
"If it doesn’t move you emotionally, don’t write it (realize emotion is relative – it doesn’t have to move every member of your audience, but if it moves you then you’ve done it right: it’s going to impact someone else that way too)."
2. Write Because You Love It (Not to Get Paid for It)
"The first Abstract, in 1977, sold 75 copies, at $4 a copy. In 1978 sales edged up to all of 325 copies. Undaunted, James slogged ahead, checking the boilers, working on his numbers and producing editions of the Abstract. Sales passed 600 copies in 1979 and 750 last year, but the readership, while small, is enthusiastic, and James has become something of a cult figure. Esquire magazine assigned him to do season previews, and he even received an order of for the Abstract from Norman Mailer, which left James, a literary hero-worshipper, feeling both honored and abashed. He sent Mailer a copy but returned the writer's check. Mailer sent it right back with a note saying, 'If ever an author earned his five dollars, you have.' The price has climbed since then (to $13 for the 1981 edition), but James has yet to break the $10,000 barrier. 'It's been discouraging." he says, 'but not as discouraging as having to get out of bed in the morning and go off to work.'"
How Are You Going to Monetize Your Blog? One of my closest and most trusted friends posed this question when I started blogging two years ago. My response: "I don't know, yet."
But, after publishing 100+ posts, I know now. I Plan Making Zero Money (Ever)
Ask these questions about whether or not you really love blogging or writing:
* Are you willing to invest the significant time required to research and write individual posts either before or after putting in a full-day's work at your "real-world" job (and usually at a time when the rest of your family is asleep)?
* How much do you enjoy commenting on other blogs to build relationships and add to the conversation?
* Are willing to confront and push through The Dip after the initial excitement of starting your blog ends (i.e., around the first six (6) months?
* Is getting paid how you'll ultimately measure or determine whether or not you're a successful writer or blogger?
Discipline, Conviction, Belief, and Courage. If you answered "No," "I don't or not a lot," "I'm not," and "Yes" to any of the aforementioned questions, invest your scarce, valuable, free time in something else. Why? Because, blogging or writing is a long haul endeavor. Individual discipline, conviction, belief, and the courage "to consistently put yourself out there" drive the long-term outcome.
3. Lead a Tribe by Expressing YOUR Point-of-View
Because That's The Unmet Opportunity. James's research and scientific sabermetrics analysis challenged major league baseball's conventional wisdom in player and talent evaluation. But, it's his writing and unique point-of-view (e.g., his art) that distinguishes him as THE trusted sabermetrics authority (aka The Sabermetrics Tribal Leader).
"But once again, the details of James's equation didn't matter all that much. He was creating opportunities for scientists as much as doing science himself. Other, more technically adroit people would soon generate closer approximations of reality. What mattered was (a) it was a rational, testable hypothesis; and (b) James made it so clear and interesting that it provoked a lot of intelligent people to join the conversation."
A Tribal Leader Lurks Inside Us All. Study this Ted Talks Video from Seth Godin. In February 2009, Godin introduced his ideas on Tribes. His points describe how James built and led his tribe. And, how the same leadership opportunity is available to all of us:
6:50 to 12:09 – The Concept of Tribes and Leading One that Becomes a Movement
12:10 to 14:17 – Heretics Look at The Status Quo & Say I Don't Like It
16:00 to 17:27 – The Common Traits of Tribal Leaders
They Challenge Everything
They Build a Culture
They Connect People to One Another
They Commit to The Cause
4. Define Yourself Through Your Art (Not Your Full-Time Job)
A Former Night-Watchman Became Major League Baseball's Foremost Authority in Scientific Sabermetrics Analysis and a Senior Adviser of Baseball Operations With the Boston Red Sox. When Bill James started self-publishing the Baseball Abstracts, he worked full-time as a night-watchman in a Stokely Van Kamp pork and beans factory in Lawrence, Kansas:
(From Moneyball (the book)"It was while guarding Stokely Van Kamp's pork and beans that James stumbled seriously into putting his thoughts down on paper, in response to having things he absolutely needed to say that he was unable to convey any other way."
(From Daniel Okrent's Sports Illustrated article) "Later, he worked for a time as a boiler attendant–a watchman of sorts–in a food-packing plant in Lawrence, which turned out to be an ideal job for James. 'I'd spend five minutes an hour making sure the furnaces didn't blow up,' he says, 'and 55 working on my numbers.'"
And, The Boston Red Sox ended an 86-year championship drought by capturing World Series Championships in 2004 and 2007.
Technology and The Internet Don't Care About Your Current Job Title. Anyone reading this blog post has the same opportunity to lead, influence, and access a global audience. In the following interview, Seth Godin states the case for why technology levels the playing field:
* Your Laptop Is The 21st Century Factory (0:40 – 1:56). Now, you own the means of production. But, the driving question is what are you going to do with your laptop to make something that changes the world? That "something" could be:
A Web Page or Website
A Blog
An E-Commerce / Online Retail Site
* You Can Globally and Directly Connect (2:17 – 3:54). The Internet enables your global connections to promote your work and do business (and vice versa). Marketing is no longer a game of who shouts loudest. It's a game of competing for and earning "the whisper-time" of your target audience in their social networks.
* You Can Spread Ideas Via Social Media Connections (3:55 – 4:58). Developing these connections (or knowing people who have them) is vital. Why? Because, social media influencers determine:
The ideas that get a head start
The ideas that spread
It's Our Turn To Lead. We’ve all got something inspiring inside of us. Share it in your blog, your column, a self-published eBook, Twitter, Facebook, YouTube, LinkedIn, or Google+.
2011 was an important year for this blog. A few months ago, I published my 100th post. And, each post represents an opportunity to learn, improve, and experiment.
Social Media ReInvention Blog's Most Popular 2011 Posts
And, She Weighed in at a Happy and Healthy 6 Pounds, 9 Ounces. From mid-August to early November 2012, I literally dropped out of sight from any new blog posts or social media participation (you may or may not have noticed). The birth of my daughter is the reason why. My wife and I also have another daughter who's seven (7) years old.
Our family grew. And, we are so blessed.
But, Little Blessings Can Be Mentally and Emotionally Consuming. Fatherhood with a newborn is both humbling and rewarding. You learn quickly how sleep deprivation makes it difficult to construct a coherent thought or sentence.
It took four (4) months / early November to start feeling normal, productive, and effective.
The Epiphany: Blogging Really Makes Me Happy
A Newborn Quickly Imposes Prioritization (Whether You Like It or Not). During that four-month time frame, I realized I couldn't maintain my past routines in working on this blog. And, that frustrated me a lot.
I Missed the Process. I felt something missing. And, I had to keep reminding myself this sacrifice and setback is temporary.
I missed everything about the writing and blogging process:
It's a great way to practice writing (which is important in my full-time work)
It's introduced me to interesting, smart, like-minded people
It's not to make money (because I make no revenue from blogging)
It makes me happy
Yes, It Makes Me Happy. And, I hope the time you spend reading my blog makes you happy (or makes youfeel like it's time well-spent). With each new post, I hope you feel the content is improving.
And, I hope you'll continue sharing the content with others. When something I write is shared on Twitter, LinkedIn, or Facebook, I'm always surprised (and humbled).
Thank You. Thank you indulging me in sharing a memorable year. Thank you for subscribing to this blog and sharing its content with your social network connections. And, thank you for sticking with me when I temporarily dropped out of sight.
Here's to a safe, healthy, and happy 2012 for all of us.
And, look how I responded. After reflecting, it makes me cringe!
Because here's what this reader saw. And, I've been completely blind to it for 2+ years:
I Study and Write About Social Media. And I Couldn't See This!
Why? Because My Crap = My Blind Spot. A humbling, eye-opener indeed. A real "Eureka" moment. Here was a reader who wanted to share my post on Facebook. And, I lost the opportunity.
So, Here's What I Did. I checked my TypePad Content Settings for Page Footer and Post Footer. Look how every item is selected:
Too Much Crap? Then, Get Rid of It.
Prioritize to Simplify. I prioritized only a few social sharing icons. And, I kept the FeedFlare social sharing hyperlinks active at the end of each post:
Less Is More. Why Couldn't I Clearly See That?
I Got Complacent By Buying Into My Own Crap. Look at the difference.
Less clutter
Less crap
More impact
Thanks for sticking with me (despite 2+ years of my crap).