2012 Fortune 500 Companies Increase Use of Corporate Blogging

Blogging Wordle

The University of Massachusetts Dartmouth Center for Marketing Research annually publishes two of my favorite social media industry reports:

Nora Ganim Barnes, Ph.D. and her team do a phenomenal job in publishing this annual content. I often refer to their website for their social media research.

The January 2012 Inc. 500 report showed how 37% of these companies published blogs in 2011. This represented a 13% decrease in Inc. 500 company blogs from 2010's figure of 50%.

2011 Inc 500 Blogging Use
Naturally, the blogosphere weighed in on whether or not this decrease represented blogging's declining relevance as a social platform.

But Blogging Isn't Dying, Especially Among The Fortune 500

Fortune 500 Corporate Blogging Increased in 2012.

28% of the Fortune 500 (e.g. 139 companies) published a corporate blog in 2012. That percentage marked the largest increase in blogging since 2008:

Fortune 500 Blogs 2008 - 2012
Telecommunications, commercial banks, utilities, and specialty retailers are the leading users of blogs among Fortune 500 companies. The industry breakdown for use of corporate blogs in the Fortune 500 is portrayed in the table below:

Fortune 500 Industries Blogging in 2012


The Higher Ranked Fortune 500 Companies Blog

The Top 200 Publish Blogs More Than The Bottom 200.

Since this study's inception in 2008, it looks like Fortune 500 rank influences blogging adoption. 54% of all Fortune 500 corporate blogs are published by the top 200 firms. 28% of the Fortune 500 blogs come from the firms ranked 300 – 500.

Here's an important direct quote from the study:

"With more than half of all F500 blogs coming from the top 200 corporations, rank continues to be a factor in the use of this tool."

Fortune 500 Companies Who Blog Well Take Comments

90% of the 2012 Fortune 500 Companies Allow Reader Comments.

This percentage actually surprised me. The study said these 90 percenters also have RSS feeds and take email subscriptions. Really! I'll have to check this out.

Perhaps, I'm a little jaded or cynical in there's that level of interactivity in America's 500 largest companies.


Conclusion

The findings from this study imply how "bigger is better" in implementing and maintaining corporate blogs.  According to information from Jeremiah Owyang and his Altimeter Group colleagues, organizations with 1000 employees or more have corporate social media staffs averaging around 11 team members.

Maintaining blog content and audience interaction takes a lot of time. And, the time constraints or resources needed for maintaining a blog or other social media-related activities are a never-ending challenge for small to medium sized businesses.

Your Turn: What do you think about Fortune 500 companies participating in social media with corporate blogs?  Is blogging a smart move for Fortune 500 companies?  Let me know your take in the comments.

 

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+.   

 

Link to Photo Credit by Kristina B via flickr

 

Fortune 500 Companies Achieve ROI with LinkedIn

Money at HandA recent Fortune Magazine article, How LinkedIn Will Fire Up a Career, provides a great example of social media delivering significant financial savings to Fortune 500 companies. 

The article initially talks about how Accenture, a major player in management consulting, plans on hiring tens of thousands of new employees in 2010.  Then, the author asks its readers "will Accenture be able to find you" and further discusses the importance of online visibility (specifically through LinkedIn).  The article states: "If you don't have a profile on LinkedIn, you're nowhere." 

I agree with this opinion and have commented on this point in previous posts.  However, I believe there are other relevant insights from the article particularly LinkedIn's success in generating tangible return on investment (ROI) in Fortune 500 recruiting: 

 

1. LinkedIn Saves Fortune 500 Companies Significant Money and Time
According to John Campagnino, Accenture's Head of Global Recruiting, a major recruiting firm's fees can cost $100,000 to $150,000 per person.  Campagnino goes further and says: "Start multiplying that by a number of senior executives, and you start talking about significant numbers of dollars very quickly."  In addition, online services like LinkedIn decrease the time it takes to fill positions by nearly 50%.  Arlette Guthrie, Home Depot's Vice President of Talent Management, says time to fill a position is an important metric among recruiters.

In my opinion, these significant cost savings in money and time clearly demonstrate the financial value of social media.  Having a well-respected business periodical like Fortune publicize these results will increase the credibility and adoption of social media in America's largest corporations. 

2. Other Fortune 500 Companies Recruiting Successfully with LinkedIn
Here are some of the companies mentioned in the article on how they're successfully using LinkedIn (and these are major brand name corporations):

Accenture.  Campagnino further elaborates that he plans to make as many as 40% of Accenture's hires in the next few years through social media.  He says: "This is the future of recruiting for our company.

IBM.  Annie Shanklin Jones, Head of IBM's U.S. Recruiting, says LinkedIn "is a great equalizer" and "gives the recruiter an opportunity to reach out directly to a candidate."  She says, "LinkedIn is the most important social media site for reaching prospective hires."  Also, the article points out that IBM was a first-mover in experimenting with social networking particularly for recruiting talent.  It uses Twitter to broadcast job openings, and the company organizes its own talent communities.   

Oracle.  The firm found its CFO, Jeff Epstein through LinkedIn in 2008.

Home Depot.  Guthrie says Home Depot uses LinkedIn to find candidates for difficult-to-fill jobs such as supply chain, information technology, and global sourcing.  Their recruiters use LinkedIn to research potential hires, engage with them in groups, and respond to inquiries.

3. Fortune 500 Companies Target "Passive Candidates" by Using LinkedIn
Fortune 500 firms perceive that the most talented and sought-after candidates are those currently employed.  Headhunters categorize these individuals as "passive candidates," and LinkedIn provides a target-rich population.  Finding these candidates is difficult and explains why the recruiting industry is an $8 billion industry.

LinkedIn currently has 60 million members.  A typical member's profile is a college-educated 43-year-old making $107,000.  More than a quarter are senior executives.  According to the article, every Fortune 500 company is represented on LinkedIn — and that's why recruiters rely on it to recruit high-caliber talent.

In May 2009, JobVite published the results of its second annual Social Recruitment Survey.  Here are some findings relevant to this post:

* 77% of respondents said they use social networks to reach passive candidates who are not actively seeing employment
* Among online sites used to research candidates, LinkedIn was first (76%) followed by search engines (67%), Facebook (44%), and Twitter (21%).

Bonus Round: Helpful Resources for Achieving ROI with Your Own LinkedIn Profile
I hope you feel this post made a good case for the financial ROI Fortune 500 companies are producing with LinkedIn.  Here are some additional resources you may find helpful in achieving ROI with your personal LinkedIn Profile:

* Mashable — HOW TO: Build Your Personal Brand on LinkedIn by Dan Schawbel
* HubSpot Internet Marketing Blog — 4 Minutes to Optimize a LinkedIn Profile for SEO by Mike Volpe

Photo Credit: From Flickr by Don Hankins

The Fortune 500 Favors Twitter and Blogs as Social Media Channels

Nora Ganim Barnes, Ph.D. and Eric Mattson through the Center for Marketing Research at The University of Massachusetts Dartmouth recently published a study titled, The Fortune 500 and Social Media: A Longitudinal Study of Blogging and Twitter Usage by America's Largest Corporations.  I've reviewed the study, and it contains many findings worth sharing about the 2009 Fortune 500's use of social media:

I. 22% of the Fortune 500 have a Public-Facing Blog
* Represents 108 companies
* Shows a 6% growth relative to 2008 (81 companies)
* Firms in computer software, peripherals, and office equipment had the most blogs in 2009 (e.g., 11 companies) and included firms like H-P, Dell, Microsoft, Apple, Oracle, and Xerox
* Blogging almost doubled in the specialty retail category (i.e., Home Depot, Best Buy, Toys "R" Us) from 4 blogs in 2008 to 7 in 2009

II. The Inc. 500 has Adopted Blogging 2x Faster than the Fortune 500
* 45% of The Inc. 500 have a blog.  This is not surprising since the Inc. 500 represents entrepreneurial, fast-growing, private companies in the US
* The Inc. 500 doesn't have marketing budgets to support costly media campaigns (i.e., Super Bowl ads, regular television campaigns)
* The study points out that the difference may be due to "corporate philosophy regarding open communication with its stakeholders."  I think there's a lot of truth to this point because the larger, established companies are concerned with "losing control" of their corporate message.

III. 35% of the Fortune 500 Use Twitter
* Represents 173 companies; The authors noted the growth of Twitter as "explosive"
* The insurance industry had the most Twitter accounts in 2009 (e.g., 13 companies); I find this very interesting and will have to do some self-research on how this industry is using Twitter
* The researchers deemed Twitter interactivity as having "consistent interactions with other users and on-going discussions that are easy to follow"
* A measure of the interactivity — 69% of the companies consistently responded with @replies or retweets (i.e., RTs) in the past 30 days

IV. The Fortune 500 are Integrating Other Social Media with Their Blogs
* 86% of the corporate blogs are linked to a corporate Twitter account
* 19% incorporate podcasts; 31% use video on their blog sites
* This usage represents increases in comparison to 2008 (i.e., 16% for podcasting and 21% for video)
* Shows an attempt to integrate different social media efforts

Conclusions — The Positive
* Shows there is a continued and steady adoption of social media by the largest US corporations
* The Fortune 500 participating in social media is a big step because these organizations achieved their success through traditional "outbound marketing" such as traditional print and television advertising campaigns (with maybe the exception of Google)

Conclusions — Lots of Room for Improvement
* There is still a long way to go – the other way to interpret the data is that 78% of the Fortune 500 do not blog and 65% do not use Twitter
* This blog post by Dr. Leslie Gaines-Ross titled
The Fortune 500 and Social Media presents a similar view of this conclusion and a review of the same study

Additional and Related Resources
* A previous blog post titled:
5 Insights from Hubspot's The State of Inbound Marketing 2010 Webinar

* HubSpot's State of Inbound Marketing 2010 Report (in PDF)

* Hubspot's Webinar Slides on State of Inbound Marketing 2010:  I've embedded them here