Praise Others so They Know They're Good at What They Do.LinkedIn Recommendations help your colleagues and friends promote their personal brands. They're also an important gesture to support people who may have lost their jobs due to company reorganizations.
You can vouch for another person's expertise and skills (similar to a LinkedIn Endorsement)
Your friend / colleague may feel awkward requesting a recommendation
Your recommendation can enhance another person's LinkedIn Profile
Who Can You Support with a LinkedIn Recommendation? Show you're not "just looking out for number 1." It's a great way to thank and acknowledge others who've been integral to your individual success.
Recommendations You Give Show Up on Your LinkedIn Profile
Demonstrate your expertise in a specific field or industry
Develop credibility and a thought leader reputation
Learn from and make new connections with like-minded people
Show Your Acknowledgement and Appreciation. When you initiate discussion topics, it's great when other members submit comments and opinions. Thank them with an encouraging tone for "putting themselves out there." Acknowledge them and express your appreciation for their input (especially if their thoughts counter yours).
Submitting Comments and Participating in Discussion Forums Requires Personal Risk. That's why people may hesitate submitting a comment for fear of criticism from either you or other members. If you're the discussion moderator, establish a positive tone. Provide encouragement early and consistently.
Encouraging and validating others in your LinkedIn Discussion shows respect, flexibility, and openness:
Encouragement Fosters LinkedIn Group Participation
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE. Comments are open. So let’er rip!
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I'm Over Age 50 and I'm Trying to Reinvent Myself. What the Hell Do I Do Now?
You're Not Alone in Feeling That Way. A lot of people ask themselves that question. I'm a few years shy of THE BIG 5-0. And, I've been asking myself that question since 2009.
But, If I Can Develop Influential and Powerful Validators, YOU CAN TOO
This post describes examples from my ongoing social media reinvention journey. Since 2009, I've learned a couple things from blogging, connecting with like-minded people, and distributing content in different social media channels.
4 Gifts to Give Others to Power Your After Age 50 Reinvention
Gift #1. Write Public Fan Letters
Read Steal Like an Artist by Austin Kleon. Pages 108 to 109, "Write Fan Letters," and Chapter 2: "Don't Wait Until You Know Who You Are To Get Started" from Austin's book are amazing. From page 109 of Steal Like an Artist:
"Maybe your hero will see your work, maybe he or she won't. Maybe they'll respond to you, maybe not. The important thing is that you show your appreciation without expecting anything in return."
Expect Nothing in Return. That's why public fan letters are the ultimate gift. If you genuinely care for someone and want sincerely express your appreciation and respect for her art / work, that's all that matters.
Writing Public Fan Letters is the Most Rewarding Experience. Just writing them feels good. I know from personal experience. That's why it's my favorite way to say "thank you."
Bonus: Your Heroes Might Write Back. Publicly. Remember, this is a gift with no expectation of reciprocation. But, it's still pretty cool when your heroes reply back.
Ann Handley Blog Comment on Her Public Fan Letter
Ann Handley Twitter Conversation on Her Public Fan Letter
Gift #2. Comment on Thought Leader Blogs
Blogging Isn't Dead. But Everybody Likes to Say It Is. That's why blog commenting re-emerges as a new opportunity. Most prefer the "snack size" comment of a tweet or Facebook update. But, let's be honest. It's hard to find relevant insights in 140 characters or less.
Dare to Be Different. Commenting on thought leaders' blog posts in your industry or (the industry you're targeting for a career change) gives you an opportunity to:
Thoughtfully support or disagree with an influencer's line of thinking
Add to the conversation by sharing your perspective
Build the reputation of not only the blog author but also your reputation too (because Google remembers the blog post and your comments forever)
Long Term Consistency is the Key. I've participated in blog commenting with my favorite marketing strategy thought leaders' blogs since 2009. I've regularly and consistently shown up by participating in the discourse on their home turf. That consistency builds long term reputation, credibility, and relationships.
Connect Your Comment to an Online Profile. Always provide the web address for your personal blog, Google+ profile, or some other online profile so the author or other commenters can learn more about you. If you're consistent and leave thoughtful comments, the author and her respective readers will look you up.
Tony Faustino Comment on Ann Handley Blog Post
Gift #3. Promote Others Work on Twitter – The @ Mention
Twitter: Use the "@" Mention to Your Advantage. Social sharing buttons are now commonplace on the online sites for publishers like The Wall Street Journal, Fast Company, LinkedIn, or Bloomberg BusinesssWeek. Take advantage of these tools to share and promote the work of influential authors, journalists, and media pundits.
Let Them Know You Read and Appreciate Their Work. When you promote someone's work, include her Twitter handle in the tweet. This way, the author sees it in the "mentions" of her Twitter feed. This will increase the likelihood of a earning a public response (which validates your reputation and credibility with the rest of the Twitterverse).
She might even follow you back …
Twitter Conversation with Fast Company's Lydia Dishman
Gift #4. Promote Others Skills with LinkedIn Endorsements
Endorse and Validate Others by Talking Up Their Skills. LinkedIn's Skills & Endorsements feature can help you build and promote the personal brand of any of your 1st degree connections. Go to the Skills & Endorsements of that person's LinkedIn profile and click on the skills you'd like to endorse on her behalf:
LinkedIn Endorsement Example: Select a "+" Sign
The Best Part of this Gift: Receiving the LinkedIn Notification. Your connections will learn of your endorsement. LinkedIn provides the notification whenever you log-in to the site or the email address linked to the LinkedIn account.
Surprise Someone. Receiving a LinkedIn Endorsement from someone you respect and trust is a great feeling. Make someone feel good. Endorse her on LinkedIn. You'll make her day.
The next post in this series on reinventing yourself after age 50 is scheduled fora February 9, 2014 publication. I'll describe four (4) more gifts you can give others to continue powering your reinvention.
If you enjoyed this post, here are links to other posts in the series:
CTRL ALT Delete Is a Gift on 21st Century Career Leadership and Opportunity Management. Mitch frames and delivers his compelling arguments in two (2) sections:
1. Reboot: Business – The 5 Massive Movements
2. Reboot: You – The 7 Triggers
Yes, his book describes corporate and marketing strategy opportunities impacting organizations (big or small). Yes, his book contains important personal branding / personal reputation implications.
But, all twelve (12) principles focus on individually identifying and framing opportunity (and having the collective or individual courage to pursue it).
We All Have the Opportunity to Differentiate Ourselves and Lead. CTRL ALT Delete's resounding themes are to:
Take the Initiative
Take Intelligent Risks (i.e., Embrace the Squiggle)
Differentiate Yourself (because the opportunities are highest in THIS era)
Invest in Yourself and Buy CTRL ALT Delete. Here are four (4) important questions Mitch Joel asks about building competitive advantages to reboot our organizations and individual careers:
How Are We Building Direct Relationships with Our Customers, Fans, and Connections?
Creating a Unique Competitive Advantage. Direct relationships as a competitive advantage (versus price) is best described by these CTRL ALT Delete quotes (page 11) on how Apple executes its retail strategy:
The solution for Apple was to create a "cradle to the grave" business model where the customer is–at every touch point–directly speaking with Apple's brand. A true, direct relationship–in every sense of the word. Apple could not win on price (their computers and other devices are usually much more expensive than their competition's), so they had to win by being there for the consumer and by making these consumers a part of a more complete brand ecosystem.
At the time that Apple first launched retail stores in 2001, the common practices among retailers was to cram each nook and cranny of space with merchandise to maximize the sales per square foot. Sadly most retailers (and businesses) still hold on to the traditional thinking. For Apple, it was less about every square foot of retail space and much more about evey square inch of the direct relationship. Apple didn't start in the retail business to compete with other consumer electronics stores; they went into retail for the direct relationship with their customers. Apple's attitude was: "Why give that power to Best Buy or anyone else?"
"My dad used to always to say that he could teach anything but he couldn't teach how to feel. That's the hardest part when you have 11,000 people: How do you teach them how we feel?"
"The thing is, I don't want to be soldwhen I walk into a store to be welcomed. The job is tobe a brilliant brand ambasador. Everyone is welcome. Don't be judgmental whatsoever."
"Don't sell! NO! Because that is a turnoff."
Converse Directly With Your Connections and Followers. Don't just tweet out links and "like" stuff. Mitch's observations about building direct relationships highly applies to our personal social network connections. For example, participating in Twitter by sharing links your followers find helpful is a starting point for establishing authority and reputation.
But, if you want to "own and nurture" a long-term direct relationship, you have to directly converse with your followers. Mitch talks in depth about this concept throughout the book. These types of direct conversations are powerful and solidify lifelong loyalty and relationships:
How are You Building Competitive Advantage in a One-Screen World?
The entire chapter describes how consumers operate in a mobile, one-screen world. The only screen consumers care about is "the one currently staring them in the face."
Mitch further makes a compelling argument:The most important consumer screen resides on our smartphones.
Here are Mitch's thoughts on Twitter and the one-screen world (from page 99 of CTRL ALT Delete):
"Twitter's metoric rise and continued success have less to do with how many followers Lady Gaga has and much more to do with the fact that it was the first-ever online social network that worked better on mobile than it does on the Web. The sheer simplicity of those 140 characters of tweets makes it that much more workable and easy for consumers. Twitter's focus (from day one) was on connecting people as they were on the go. To this day, everything that Twitter does — from acquisitions to business strategy — is driven by a one-screen-world philosophy."
How are We Differentiating Ourselves as Critical Thinkers?
A Personal Blog = Personal Competitive Advantage. The Internet affords anyone with a laptop and broadband access an opportunity to stand out. But, we often allow ourselves to be defined by our current job titles and bullet points on our resumes. That's a mistake.
Mitch thinks strategically and critically. In a social media age, when most tweets or Facebook status updates provide diminishing returns on our attention, the opportunity to differentiate ourselves as entrepreneurial, credible, forward-looking strategic, critical thinkers has never been higher.
3. Making it easy for a potential employer / great connection to find you (e.g., SEO benefits)
4. Giving you practice in an important and portable business skill set — writing
5. Proving you're technology and Internet savvy
6. Informing people first-hand how you're driven to learn new skills
Isn't Blogging Supposed to be Dead? Hardly. As Mitch points out in the section, "Your Life in Startup Mode," a personal blog describes important aspects about ourselves that a resume fails to represent:
(page 227) "You're writing to exercise your critical thinking skills."
(page 225) "But for the purpose of this book, I'll define a blog as an online journal of your work. The spirit of the blog is to create a living and breathing resume and portfolio of how you think and work."
(page 224) "I still believe that a blog is a canvas that allows you to think, share, and connect with an audience."
(page 228) "Because if you care enough to blog, it means that you have something to say. If you have something to say and you're blogging it, it means that you want to share and connect.Ultimately, the world needs more people like that."
What is the Legacy and the Value You are Ultimately Delivering and Leaving?
Pages 190 and 193 fromThe Marketing of Youexplain the ultimate goal for connecting (online or face-to-face):
(page 190) "There's nothing wrong with asking for help, but you will always see a more positive result if you start by delivering value first—by being valuable to others before asking them for favors. Give abundantly and be helpful."
(page 193) "True influence comes from connecting to individuals, nurturing those relationships, adding real value to other people's lives, and doing anything and everything to serve them, so that when the time comes for you to make a request, there is someone there to lend a hand. Worry less about how many people you are connected to, and worry a whole lot more about who you are connected to—who they are and what you are doing to value and honor them(in their spaces)."
That sounds like a great philosophy towards achieving professional and personal fulfillment.
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"Topsy is an interesting acquisition for Apple because unlike its past purchases of startups, such as HopStop and Locationary, there isn't a clear product application."
"With Topsy, the purpose is less clear. The Journal posits that it could be useful for iTunes Radio — a product that already has direct integration with Twitter Music — or its flailing iAd product. Still, the purpose of acquiring an analytics firm that is so focused on one specific social network is, in a word, odd."
"Given that Apple is a Twitter partner already, and hosts login and posting features for the social network on its iOS and OS X platforms, this seems like a confusing deal if all that it's after is the Twitter data firehose. It seems more likely that Topsy has technology or engineers (read: acqui-hire) that can parse trends in a way that Apple wants to incorporate into one of its products."
"If I had to hazard a guess, this might be related to Apple building out the relevancy engine of its App and iTunes Stores.Adding social signals to the search algorithms of its stores could help to improve the relevance of search results and help Apple surface apps that are hotter and more interesting to users. Tracking app trends across social networks would allow them to fine tune categories and collections of apps, and surface apps that are gaining steam more quickly."
My Take: Apple Wants to Know WHAT We're Thinking WHEN We're Thinking AND WHERE We're Thinking
Apple Literally Wants to Get Inside Our Heads. Their strategy doesn't just apply to selling more Apple stuff (e.g., apps, music, books, movies off of iTunes). In my opinion, they literally want to get in our heads about EVERYTHING.
"Today the Holy Grail is to deliver the right message at the right time in the right place. Of course, that's easier said than done–and breaking through the glut and getting a message to a consumer who is receptive is nothing less than daunting. Nevertheless, the tools and techniques exist to migrate to a real-time framework. "In the past, marketers had to conduct a massive amount of research to understand consumers and behavior," Vivaldi's Joachimsthaler said. 'It's now more about developing methods that allow consumers to draw a map to their doors. It's critical to capture their footprint.' "
But, Why Does Apple Want Twitter Consumer Information?
The entire chapter describes how consumers operate in a one-screen world environment. The only screen consumers care about is "the one currently staring them in the face."
Mitch further makes a compelling argument: The most important consumer screen resides on their smartphones.
Here are Mitch's thoughts on Twitter and the one-screen world (from page 99 of CTRL ALT Delete):
"Twitter's metoric rise and continued success have less to do with how many followers Lady Gaga has and much more to do with the fact that it was the first-ever online social network that worked better on mobile than it does on the Web. The sheer simplicity of those 140 characters of tweets makes it that much more workable and easy for consumers. Twitter's focus (from day one) was on connecting people as they were on the go. To this day, everything that Twitter does — from acquisitions to business strategy — is driven by a one-screen-world philosophy."
Your Turn
You May Not Agree With Me. What do you think about Apple acquiring Topsy? Does the deal make sense? Maybe, it still seems odd?
Either way, please comment with your thoughts. I'd love to hear from you.
The U.S. is one of the few countries that doesn't require paid annual leave or maternity leave by law
Fewer people are doing more work
Is There More to This? Here's one more item for consideration:
The American Worker DOES NOT Feel Appreciated
205 Million Google Search Results. The following search phrase: "do americans feel appreciated at work?" delivers sobering results.
Google Search Results: Do Americans Feel Appreciated at Work?
3 Ways to Show We Appreciate Others
Using Technology to Say "Thank You" and "I Appreciate You." In a 24/7, always-on, Internet Age, the power of direct relationships matter more than ever. Let's not forget to use that technology (and some olders ones) to let people know we appreciate them by:
1. Picking Up the Phone. I'm guilty of this more than any one (because sending an email is fast and convenient – more on that in a moment). But, actually hearing someone's voice and genuinely telling them how he/she makes a positive difference IS MEANINGFUL.
When did pleasant, I wanna give you a high-five, non-confrontational conversation become a dying art form? Thank you caller ID. How many times have have you seen a certain number flashing on your mobile phone, and you default to not picking up. Why do we automatically assume: "What's wrong this time?"
Let's gradually address that negative trend in our own minds (and our colleagues). Why not call her to say, "The only reason we're at this point with XYZ client is because of you. Thank You. I couldn't get to this point without you."
The positive impact and reaction may surprise you …
Something to Think About as We Approach the Thanksgiving Holiday
Am I Doing My Part? After reading the aforementioned articles, I questioned if I'm consistently letting my colleagues, clients, and online connections know how much I appreciate their contributions to my professional success.
I'm Not.
I'm an Account Director in a management consulting firm. My job is to build relationships and directly connect my clients to talented team members who I believe can address challenging problems. How well my teammates and I collectively build these relationships and collectively addressthese problems is the final and only relevant success metric.
"It takes a village" is a reality in my business.
This Goes Beyond Thankfulness for Having a Job. For the past four (4) Thanksgivings, one of the many blessings I'm grateful for is being employed. But, that's not enough. I need to do a better job of thanking every teammate who helped me and our clients succeed in a challenging year.
Thank You Kantar Health Teammates. My success is yours.
Thank You to my clients who stuck with me and our team. I know the daily financial pressures confronting you.
Writing to summarize results and convey information
Writing to communicate ideas or explain informaton clearly
Incorporating information to develop strategic insights
57 Resources to Land that First Marketing Job
There's Hope, If You're Willing to Put in the Work. These various resources are categorized to aid recent college graduates who majored in marketing and communications (or current students majoring in these fields) during their full-time job search (or an internship search for current students).
These resources (along with resources from previous posts in this series) can give recent graduates ideas, strategies, and tactics providing a competitive advantage not only in the job search but also in developing several of the requisite skills and knowledge employers say recent graduates lack.
The categories are listed below with a make-shift table of contents:
Resource 1: Your Online Portfolio, Evan Kirsch and FolioMatch.com
Resources 2 – 9: Resources / Ideas from Tom Peters, Seth Godin, Mitch Joel, and David Meerman Scott
Resources 10 – 18: Career Success Ideas from Dan Schawbel for Young People and Millenials
Resources 19 – 20: Job Search 101
Resources 21 – 28: Interviewing 101 (and Beyond)
Resources 29 – 30: Using Twitter's Real-Time Capabilities to Power Your Job Search
Resources 31 – 46: 21st Century Marketing and Communications: Walk-the-Walk and Talk-the-Talk
Resources 47 – 49: LinkedIn
Resources 50 – 51: Preparing Your Resume
Resources 52 – 57: Inspiration on Demand
Resources 2 – 57 are in no particular ranking or order. I included numbers to track the number of items and subsequently group them with some logic.
Addressing Unmet Needs. FolioMatch.com fulfills HUGE unmet needs for young people who may have recently graduated, will graduate in Spring 2014, or are current college students seeking internship opportunities while in school:
Providing a living/breathing, on-demand online portfolio capturing all relevant projects, class assigments, internship deliverables / work products, accomplishments, awards, etc. throughout a college student's four-year college career
Making it easy to manage and deploy this online portfolio in a one-screen world
Devoting a career-focused, portfolio-centric, social network for a narrow audience (college students AND ambitious high school students)
From the Video."We started FolioMatch to be a one-stop resource for a student to keep track of all the projects they've completed over the years. Since then we have started sponsoring educational challenges so that we could help boost the content of students' portfolios."
Required Full Disclosure / Am I Receiving Any Money / Am I Receiving Any Equity / Am I an Advisory Board Member and other Boilerplate B.S. I Have to Write For Speaking So Highly of Evan and FolioMatch.com. I receive zero, nada, nothing, and any other cliche, etc. in financial compensation for talking up Evan and FolioMatch.com.
If you're a parent who's worried your son/daughter who graduates from college in Spring 2014 may face difficulty in this brutal job market (because the odds are he/she will), go to the FolioMatch.com site and register.
2.Tom Peters / Fast Company: The Brand Called YOU: This August 1997 article is the original classic highlighting the rising importance of personal branding. Mr. Peters was ahead of his time in publishing and describing these timeless career management principles.
Bonus.David Meerman Scott — Inbound Job Search: David published this video on December 2nd. He shares five (5) inspiring stories about people publishing creative and remarkable content to win dream jobs. One of the stories is how his daughter, Allison Meerman Scott, leveraged her personal blog to differentiate herself from thousands of outstanding Columbia University undergraduate applicants to win admission!
I do. And, even though he's 20 years younger, I believe his teachings apply to any age group or professional experience level. He's the epitome of entrepreneurial hustle
These Mashable articles do a great job in describing the basics AND the things to do to stand out. The common theme here is "put in the work." No magical formulas. Just get to work.
The common theme throughout these articles: Prepare. Prepare. Prepare. Do this and you'll eliminate 50% – 60% of your competition before walking in the room.
When it comes to real-time news and responsiveness, there's Twitter and then there's everybody else. Leverage its real-time capabilities to your advantage. Finding out about that open, entry-level position before other candidates is a competitive advantage.
You don't have to memorize vocabulary lists by rote. But, you have to credibly demonstrate your awareness of how marketing, communications, and public relations are constantly changing.
51. LinkedIn Labs Resume Builder: This handy app transforms your LinkedIn Profile into a PDF resume. Therefore, fill out your LinkedIn profile with as much detail as you can.
Inspiration On Demand
52. to 55. LinkedIn Influencers — My First Job Job Series: If you're getting down on yourself during the process, GO HERE IMMEDIATELY. Everyone had to start out somewhere. That includes some of the world's most influential movers & shakers in every industry.
My First Job. I started out as an unpaid, summer laboratory tech intern / dishwasher at The Washington University School of Medicine. Luckily for me, the department's head researcher paid me that fall because my boss said I was a good guy.
56. Jonathan Fields — The Good Life Project: Jonathan is an A-List entrepreneur and a person driven to help others succeed personally and professionally via entrepreneurship. His video interviews are inspiring.
57. Video: Best Day of My Life (Dog Version) by American Authors: Trust me, this video will make you feel soooooo good after watching it no matter how bad you feel. And, it's probably why American Authors are my new favorite band and why this song is now my all-time favorite.
Closing Thoughts
This is post five (and the final one) in a series to help new college graduates and current students land full-time jobs or internships.
If you're a college graduate looking for work, a concerned parent, a worried relative, or a current college student, please let me know in the comments if the content here helped (or if it didn't).
What should be kept on this list? What should be taken off? What resources did I miss? What should be added?
Please help me in continuously improving this page as a helpful resource to others.
"A bachelor's degree on its own no longer conveys intelligence or capability."
Suggested Authors / Books to Help Undergraduate Marketing Majors Land that First Job After College
These suggested authors / books are not of the "cookie cutter" or "10 easy steps on how-to land your first job out of college / summer internship in a lousy economy" variety. They share creative ideas to show a potential employer "you're more than a resume and the grades on a college transcript". Their teachings maximize the Internet's global reach and leverage search engines to your advantage.
In my opinion, if you graduated with a marketing and/or communications degree (or are currently studying these undergraduate majors), the following authors and books are REQUIRED READING.
Note: I am not an Amazon Affiliate Program Member. I respect the following authors because of their invaluable advice on how to develop a credible and professional online presence.
David Meerman Scott is a marketing strategist, advisor to emerging companies, bestselling author of eight books including three international bestsellers, and a professional speaker on topics including marketing, leadership, and social media.
Why The New Rules of Marketing & PR Matters
The New Rules of Marketing & PR is in its 4th Edition, has sold 300,000+ copies, and is translated in 25 languages.
Marketing and communications students will learn from this book the value of:
Thinking Like a Publisher (e.g. managing and creating content as a valuable asset)
Tactfully and Skillfully Informing the World About Your Expertise
Creating Varieties of Content Demonstrating That Expertise
Building, Understanding, and Targeting Your Audience Via Buyer Persona Profiles
Commenting on Other Blogs to Build Online Credibility and Relationships
Giving Away Your Expertise by Publishing and Distributing Free E-Books
Here's David discussing the latest release of The New Rules of Marketing & PR:
"An e-book is a PDF-formatted document that identifies a market problem and supplies an answer to the problem. E-books have a bit of intrigue to them — like hip younger sibling to the nerdy white paper."
If you click on the image captions, the hyperlinks will take you to the respective, eBook PDF download pages.
If I've said it once, I've said it 43 other times. Ann Handley is the best writer and storyteller in the New Media Business. Her writing and storytelling makes you:
Ann and C.C. share clear, actionable advice built on two (2) governing principles:
Thinking and Acting Like a Publisher
Publishing Helpful, Remarkable Content
Content Defined. Words, images, videos comprise content and can take the form of:
Web Pages
Videos
Blogs
Photographs
Webinars
Whitepapers
eBooks
Podcasts
Presentations
Social Outposts (e.g., Twitter, Facebook, LinkedIn, YouTube, Pinterest, etc.)
Learning Through Great Storytelling and Writing. Great writing makes reading Content Rules enjoyable. And, studying it helps you ask the right questions about content strategy execution:
Goal Setting: Who is Your Audience? What Metrics Will Determine You're Succeeding (or Failing)?
Defining: What Content Type(s) Should You Publish?
Publishing: How Often to Publish (by content type)? What are the Platform Considerations (i.e., blog posts, tweets, Facebook updates, LinkedIn Group discussions, etc.)?
Promoting: How to Share Content (without the cologne of a used car salesman).
More importantly, they share practical advice for budget-constrained marketing teams wondering:
How Do We Start?
What's the RIGHT Content Strategy for US?
Pages 22 to 24 to the Rescue. The Content Rules of Why & Who (or Grab Your Colleagues, Tons of Sticky Notes, Lots of Paper, and Thrash Through the Following Questions):
Whom are you trying to reach (e.g., your audience, clients, customers)?
What does your audience crave (e.g., content that informs, entertains, something else)?
What do you want your audience to do (e.g., motivate it to do X, figure out the calls-to-action)?
What content do you already have (e.g. take a content inventory)?
Wake Up (because this is a long post, and I can hear you snoring)! How about re-imagining those boring bullets into something differentiating and remarkable:
Content Rules Video Update with C.C. Chapman and Ann Handley. C.C. and Ann made this September 2010 video before the book's release. It's a great example of practicing what they preach and seeing the human side of great content marketing.
Walk-the Walk and Talk-the-Talk.Inbound Marketing is the second book I studied about digital marketing strategy (The New Rules of Marketing & PR being the first). If you're a serious marketing and communications graduate (or current MAR-COMM undergraduate) and want to "rock it" in your interview, you have to study and learn Inbound Marketing's principles COLD. Published in 2010, Brian and Dharmesh's teachings preceded much of the current and future implications of marketing and digital strategy:
Foundation principles and relevance of inbound links, SEO, Google Authority, Page Rank so potential customers/clients find you (instead of you interrupting them)
The underlying principles behind “closed loop” marketing (CLM)
Inbound Marketing provides clues to what a genuine, 21st century digital-driven organization looks for in employees. Hubspot utilizes its DARC framework when evaluating potential hires:
D = Hire Digital Citizens
A = Hire for Analytical Chops
R = Hire for Web Reach
C = Hire Content Creators
If you can'tanswer the following HubSpot interview questions while simultaneously providing real-time "show-them-the-money" on-screen, digital evidence, YOU'RE HOSED. Here are example interview questions from pages 170-171 and page 173 of Inbound Marketing (within the context of your interviewer verifying your answers on her/his laptop, tablet, or smartphone):
Interview Questions Evalutating Depth of Digital Citizenship:
What RSS reader do you use? Can you show it to me?
What blogs do you read?
Do you rank first for your name in Google?
Do you have a blog? Can you show to me?
Do you use Facebook or LinkedIn? When was the last time you updated your profile?
Do you have a channel on YouTube? Can you show it to me?
Interview Questions Evaluating Web Reach:
How many subscribers to your blog? Do you talk about our industry on your blog or about personal stuff?
How many Facebook followers do you have? Do you talk about our industry at all on your Facebook account?
How many LinkedIn followers do you have?
How many Twitter followers do you have? Do you talk about our industry on you Twitter account?
Closing Thoughts
My apologies for not finishing / publishing this post by the originally stated timeline. My "day job" is crazy/hectic especially as the 2013 4Q ticks away. That's okay (because that's the job).
Please tune in for the this series's next post: a comprehensive list of online resources (i.e., websites, blogs, blog articles, etc) to help recent college graduates and current college students land full-time jobs or internships. The HUGE list will easily comprise "20+ Resources."
Please give me a couple weeks to consolidate this list, provide context, and hit "publish."
Your Turn: What is your opinion of the books listed here? Have you read any of them? If so, how did the book(s) content create an opportunity for differentiating yourself either before, during, or after the interview? What books did I leave off? What additional books would recommend?
Please let me know. It would be great to hear from you!
Note: This is post four in a series sharing resources to help new college graduates and current students land full-time jobs or internships. If interested, here are links to other posts in this series:
On slide 10, almost 90+% of the respondents reported that individual marketers or their teams work on writing / blogging:
Slides 14 and 15 described "What Tactics Do Marketers Employ." Of the 26 tactics measured, respondents cited these SEO tactics as the most employed:
Social: Set up / ran a Facebook business profile
Analytics: Analyzed / tracked site speed and page-load times
Competitive: Analyzed competitors' back links
Competiitive: Analyzed competitors' content
Content: Started a new blog or invested heavily in blogging
Blog Posts Are The Number One Type of Inbound Marketing Content Produced
On slide 15, "blog posts" received the highest % of responses as the type of inbound marketing content produced. Social media (e.g., tweets, statuses, etc.) ranked second:
Blogging Isn't Dead (Especially If You Love Writing)
"We've come to a place where those who were never going to stick it out with blogging for the long haul are busy on Twitter and Facebook, where they can share without the burden of having a passion for writing. So, in the end, maybe what's new for blogging is a place where the real bloggers step in and create a new type of copy for the world to consume. A place where more and more creative thinkers get to tinker with words in new and interesting ways. It's a place where you (and everyone else who wants to write and have a voice) gets to be free to try it out and see what kind of audience their words, images and even video connects with. Blogging – as a platform – may never have anything new to show for itself. Blogging – as a creative white space – is still in its early days."
Here's a direct quote and Key Conclusion #5 from the 2012 State of Inbound Marketing Report:
Businesses are increasingly aware their blog is highly valuable. 81% of businesses rated their company blogs as “useful,” “important” or “critical.” An impressive 25% rated their company blog as “critical” to their business.
And, there are more fact-based conclusions in the 2012 State of Inbound Marketing Report. Here are seven (7) reasons from HubSpot's data supporting the continuing relevance of blogging.
1. Blogs Are and Remain the Most Important Marketing Channel
Look Who's The #1 Social Media Channel in Terms of Importance. It's Blogs! LinkedIn, YouTube, Facebook, and Twitter all ranked in lesser importance. The hub-and-spoke social media strategy model works with a website or your blog as the center. Social media platforms like Facebook and Twitter are short-from outposts guiding customers back to your website or blog (the long-form hub).
3. Blogs Have the Lowest Cost-Per-Lead of Any Marketing Channel
52% of Respondents Say blogs are "Below Average" in Cost Per Lead. Blogs are the most cost efficient lead generation channel (inbound or outbound). Not surprisingly, trade shows are considered the most expensive.
Here's a direct quote from the respondent survey:
"The worst thing we did in marketing last year was attend several trade shows and events with low yield and ROI."
4. Blogs are Second Only to LinkedIn In Acquiring Customers
57% of Respondents Say Their Company Blog Acquired Customers. LinkedIn ranked first in customer acquistion. 62% of respondents validated its effectiveness. Interesting how "the two least sexy social media channels" ranked first and second respectively.
And, Speaking of Social Media Sexy – Blogs and LinkedIn Outdistanced Facebook and Twitter in Customer Acquisition. Don't believe the hype that long form content is dead. Or, consumer attention spans last only 140 characters or less.
HubSpot's 2012 Data Shows a Direct Correlation Between Post Frequency and Customer Acquisition. At a minimum, post at least once-per-week. But, increasing post frequency from weekly to twice per month provides significant benefits:
50 posts a year goes to 100 posts (that's the equivalent of 100 indexed web pages in Google)
An extra 50 posts, means double the number of keywords increasing SEO relevance
50 more web pages mean 5o more opportunities to earn inbound links (and increase Google authority)
6. Blogs Are Consistently Effective for Either B2B or B2C Companies
At a Minimum, Your Social Media Strategy MUST Include a Blog. The data shows blogs rank second in customer acquisition for either B2B or B2C companies. Number 1 for customer acquisition depended on business-type:
B2B: LinkedIn
B2C: Facebook
A Killer Social Media Strategy Incorporates at Least Three Customer Acquisition Platforms. The companies succeeding in social media are the ones who view these channels as customer acquisition weapons. Based on this data, a three-channel approach geared to customer acquistion by business-type would look like the following:
B2B: LinkedIn, Company Blog, Facebook or Twitter
B2C: Facebook, Company Blog, Twitter
7. Blogs Level the Playing Field for Small Companies
Small Companies Allocate Almost 4x the Marketing Budget to Blogs Versus Large Companies. Social media or inbound marketing channels are where small companies invest their marketing budget (i.e., social, SEO or organic search, and blogs). Large companies prefer outbound channels (i.e., trade shows, PPC or paid search, or direct mail).
Bottom Line: I highly recommend studying Newsjacking. It’s informative, quick-to-read, and filled with insightful how-to-examples. In fact, both books are required reading for any marketing/PR executive, business owner, or brand manager who wants to capitalize on media opportunities generated by the real-time Web.
And, We All Can Do It! David defines “newsjacking” as publishing your personal angle, ideas, or perspective into a breaking news story / event to earn media coverage for your company, brand, or products / services.
Help Journalists Write Their Second Paragraphs. When hot news strikes, journalists scour the Internet via search engines (i.e., Google) and social media (i.e., Twitter, blogs, etc.). Why? They’re seeking additional content (e.g., details, opinions, etc.) that can differentiate the point-of-view in their individual news stories.
That differentiating point-of-view or compelling content is the “second paragraph.” Journalists seek second paragraph material that:
Delivers credible, authoritative, and valuable information / perspective
Describes “why” something happened
Interprets the event’s impact and future implications
Credible Second Paragraphs Can Earn Massive Media Attention. Be fast, use targeted keywords, and provide valuable context in your Tweets and blog posts so journalists can find your contribution to a story with Google searches. Quickly writing an informative blog post and shrewdly publicizing it with Twitter may take an hour or less.
And, the impact can be huge:
“With a single hour’s work many people manage to generate more media attention than a whole year’s return on a substantial PR budget.”
“I’ve been a marketer for two decades now, and I have never seen a technique as powerful as newsjacking.”
2. Newsjacking Favors Faster, Smaller Players
Real-Time Speed is a Newsjacker’s Bread and Butter. Speed, decisiveness, and execution drive successful newsjacking. And, you must respond within the hour of a breaking news story. That’s why fast movers are great newsjackers.
David Can Trump Goliath. Plus, smaller firms can outplay their larger competitors. The Fortune 500 has the same opportunity to successfully newsjack as any other organization or individual. But, their corporate hierarchies and approval processes are handicaps.
Therefore, smaller firms can outplay their larger competitors:
“What’s abundantly true is that newsjacking is easier for nimbler players than its is for the lumbering giants of the corporate world.”
“To successfully newsjack or fend off a newsjack, you can’t wait for approval. You just have to do it.”
Newsjacking Lives and Dies by Speed. The graphic below describes the newsjacking process. Notice how speed drives the entire newsjacking process:
Tracking and staying on top of breaking news
Deciding quickly on your response
Publishing / Publicizing the response instantly
3. Chapter 6 – Ka-Ching: CEO Bags a Cool Million with a Single Blog Post
A Classic, Must-Read Newsjacking Blog Post. Joe Payne is the CEO of Eloqua, a company specializing in marketing-automation. When he learned and verified Oracle entered his industry space, he quickly wrote this blog post: Oracle Joins The Party.
There are multiple reasons why this blog post and the surroundingcircumstances make it a classic, newsjacking case study:
The post provides a valuable and quotable industry perspective
Payne crafted and posted this blog post quickly
The blog post contains verifiable details and statistics
He outflanked a larger competitor (e.g., Oracle) using new media tools
Payne’s Blog Post Earned Major Media Attention, Credibility, and $1 Million. When industry analysts and journalists searched Google for news about Oracle, they found Payne’s content-rich blog post. And, they quoted it verbatim.
In the following examples, I attached the hyperlink to the actual media coverage if the page still exists:
Business Week – Eloqua Guarantees Success for Market2Lead Clients Affected by Oracle
The aforementioned media coverage (and other coverage) increased Eloqua’s credibility. In addition, Payne and his team combined the blog post’s media coverage with immediate, next-morning business development follow-up. These combined activities brought Eloqua software deals worth $1 million in new revenue among six (6) new clients.
That’s a great outcome especially without the luxury of a multiple phase PR campaign or massive advertising budget.
4. Chapter 7: Become the Go-To Gal (or Guy) in Your Industry
Blogs Are Powerful Newsjacking Assets. Long form content achieves four (4) things:
Provides keyword rich content for search engines to index
Increases the probability journalists will find your blog post when searching Google
Delivers context rich details (hard to do in Twitter and Facebook)
Positions newsjackers as reputable and credible reputable industry authorities
Here’s a direct quote from David: “If a blog develops a reputation for serving up informed, insightful, authoritative, articulate, quotable and timely commentary on issues in your industry, journalists will learn to seek you out when issues arise.”
Knowing Your Issues / Topics Cold Leads to Long Term Credibility. Newsjack the issues and topics in which you are well-informed. That knowledge will make your newsjacking perspective valuable, credible, and authoritative.
Long term credibility is vital in building an authoritative reputation and relationships with journalists. Even more importantly, that credibility and reputation dictates why journalists may or may not seek your input in future news stories.
Why Amdocs and Jeff Barak Are Telecommunications Billing and Customer Care Industry Authorities. In Chapter 7, David describes how Amdocs and Jeff Barak used their company blog to comment on regulatory changes in their industry. Barak wrote this blog post, No Need to Be Bill Shocked, while the FCC conducted meetings in late 2010 to discuss legislation about bill shock.
Journalists searched Google for the latest news about this FCC legislation and found Barak’s blog post. His post earned coverage from industry publications (like this one from Penton Media’s Connected Planet blog post — Not Being Shocked by Bill Shock).
5. Learn from Newsjacking Mistakes: The Golden Rules
The Golden Rule Objective (Direct Quote).“When intervening in a news story you should add value – information or insight that contributes to the public’s understanding of the situation.”
The Four (4) Golden Rules. Kenneth Cole didn’t have the benefit of David’s advice before sending out that tweet. We now have that luxury:
* Be dignified and statesmanlike. See the Joe Payne / Eloqua Case Study Above (#3)
* Be positive and upbeat, never mean or vindictive. Again, see the Joe Payne / Eloqua Case Study Above (#3)
* Write articulate text in full sentences without chatty slang, industry jargon, corporate-speak (i.e., mission-critical or cutting-edge) or social media shorthand (e.g., IMHO)
* Don’t get too cute or clever — especially where human suffering is involved. See aforementioned Kenneth Cole tweet
6. Newsjackers Monitor News 24/7 Via RSS Feeds
RSS (Real Simple Syndication) Feeds Are a Newsjacker’s BFF. David describes how setting up RSS feeds to your favorite news sources, analysts, industry publications, and blogs enables real-time news monitoring. And, staying abreast of leading news events gives you the competitive advantage to respond fast. David mentions these RSS services in his book:
Google Reader
Newsfire
Fast Responders Earn Attention. Here’s a how-to video I made two years ago on using RSS (e.g., your iGoogle Home Pages) to monitor postings of your favorite blogs to increase your chances of being an early commenter on new posts. Why? Early commenters earn the author’s attention (especially if you’re the first commenter).
The same principle applies when monitoring news sources in real-time and responding quickly to capitalize on a newsjacking opportunity:
7. Learn How to Maximize Twitter’s Real-Time Capabilities
A Newsjacker’ Must-Have Weapon For Monitoring News Flow. Twitter’s real-time capabilities make it the ultimate rapid response, news monitoring tool. You can find great second paragraph content and breaking news stories by:
Catching key phrases by creating columns in Tweetdeck and HootSuite
Using Twitter’s search function
Setting up a “news” column in Tweetdeck or HootSuite (i.e., a dedicated news column focusing on all the news sources you follow)
A Powerful Fast Response Distribution Channel. When it comes to publicizing and “pushing out” newsjacking blog posts quickly, Twitter rules. Remember, journalists search Twitter to find differentiating second paragraph content.
Use Twitter Hashtags (#). Therfore, include hashtags (the pound key – #) in your tweets to mark them with the unique identifier about a particular subject (i.e., #Cairo). Remember, the hashtag, makes it easier for journalists to instantly locate in Twitter all references to a particular topic. Plus, tweets with hashtags are curated in reverse chronological order (i.e., most recent first).
Twitter Can Help You Directly Contact a Journalist. Most journalists provide or publish their Twitter ID (i.e.@firstnamelastname). Verify their Twitter ID with a quick Google search. Then, include his/her Twitter ID in your tweet so you can directly point him/her to your blog post.
