Are Our Professional Identities Too Dependent on Social Networks?

Yep

Photo Credit: Cubosh

 

These posts in the blogosphere and LinkedIn’s Publishing Platform showcase employment trends describing why a personal blog or website is a vital 2015 professional development goal:

I’d like to add an important and overlooked reason for investing in our own online real estate: Being Blind-Sided by an Online Platform’s Policy Changes.

(more…)

Sunday Brunch Reads with Social Media ReInvention: 12/21/14 to 12/27/14

Sunday Brunch Newspaper

Photo Credit: Anton Diaz

 

I hope you enjoyed a blessed and joyful Christmas Holiday with your family, friends, and loved ones! Here are your share-worthy links to enjoy during Sunday Brunch. Have a great Sunday!

1. Careerealism.com: Don’t Let Your Job Title Define You. The title says it all (pun intended). Pouncing on personal branding and reinvention opportunities matters more than ever. We're all individual startups. Resumes are becoming less relevant in a digital age so make a New Year’s Resolution to build your online presence.

 

2. Unreasonable.is: The 7 Emails You Need to Know How to Write. Email isn’t dead. It remains one of the first ways we build and establish relationships. If you want your emails noticed, read, and acted upon by important/busy people, read this great, how-to article. This one went straight into Evernote for frequent and easy reference. 

3. NYTimes.com: A Brand New World In Which Men Ruled — Instead of narrowing gender gaps, the technology industry created vast new ones for Stanford University’s pioneering class of 1994. If you Google "gender equity” or “gender gap,” you'll find the work of The New York Times' Jodi Kantor. Her thought-provoking and must-read article provides smart perspectives and analyses on the root cause(s) of the current Silicon Valley gender gaps.

Kantor's root cause analyses reveals:

  • Well-paying professions previously limited in opportunity for women opened up (e.g., corporate finance)
  • Other prestigious yet "conventional" professions provided relatively lower risks and higher success outcomes (e.g., medicine, law)
  • The decision to have children and the responsibilities of child rearing (versus their male counterparts who remained unencumbered with these commitments)

The most successful Stanford Class of 1994 female entrepreneur, Jessica DiLullo Herrin, executed a flanking strategy to build and grow Stella & Dot. She created a digital services company but shunned The Valley’s traditional route creating a product or using venture capital funding. In her words (direct quote from the article):

“I’ve never tried to sit at the boys’ table.”

DiLullo Herrin's flanking strategy may prove to be the best way for women to beat The Male Silicon Valley Establishment at their own game.

  
 

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Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

Social Media ReInvention Blog: 2014’s Top 10 Most Popular Posts

WooHoo Subway Graffiti

Photo Credit: Gerard Stolk (vers Noël)

Thank YOU. Publishing and writing for Social Media ReInvention Community Members brings me immense joy and fulfillment. I can’t thank you enough for your amazing support and generosity to read and share my content. Thank you of sticking with me for five and half years! Time’s flown by.


2014’s Most Popular Social Media ReInvention Blog Posts

If you missed some of these, you can check them out here:

1. Lesson 2 of 6: Reinventing You After Age 50 Case Study — Michael Ovitz and Shifting Your Behavior

2. Mark Zuckerberg’s 5 Point Plan for Facebook’s Future Growth and Mobile Domination

3. Lesson 1 of 6: Reinventing You After Age 50 Case Study – Michael Ovitz Proves Status Can Be Taken With You

4. 3 Career Management Lessons for a Social Media Age I Learned From My Dad

5. Lesson 3A of 6: Reinventing You After Age 50 Case Study — Michael Ovitz and Developing Validators

6. Book Review: The New Rules of Sales and Service by David Meerman Scott

7. #FAIL: #AppleLive Debacle Exposes Apple’s Real-Time Marketing Weaknesses

8. 4 More Gifts to Support Others That Power Your After Age 50 Reinvention

9. 3 Tips on Writing and Storytelling from Twitter’s Investor Relations Team

10. Tim Cook’s Killer Innovation Hack: Diversity in Thought in Apple’s Ecosystem (with a Capital D)

 

LinkedIn Pulse Featured Three (3) Posts in Selected Channels

That’s Kind of a Big Deal. I’m grateful because I reached that achievement through your support:

Have a Joyous and Blessed Merry Christmas and Holiday Season

Be Well. I look forward to seeing you soon after the Christmas Holiday!

 

Your Turn

Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE.   Comments are open. So let’er rip!


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Ideas that spread win. Please share my work with your friends.

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YAY! LinkedIn Pulse Publishes Social Media ReInvention Post About Tim Cook in Big Ideas and Innovation Category!

Yay Wow Jump for Joy

Photo Credit: Rob Boudon

 

GREAT NEWS!

LinkedIn Pulse selected my latest blog post, "Tim Cook’s Killer Innovation Hack: Diversity in Thought in Apple’s Ecosystem (with a Capital D)," for publication in its "Big Ideas and Innovation Category!” 8,780,062 LinkedIn members follower this category in their LinkedIn News Feed (as of December 3rd).

Wow! 

LinkedIn Pulse Screen Shot 2014 12 01 at 9 14 11 PM

 

Here’s the link to the Tim Cook post on LinkedIn Pulse. As of writing this blog post, the Tim Cook / Apple Ecosystem article earned:

  • 1,052 LinkedIn Views
  • 54 LinkedIn Likes
  • 45 LinkedIn Shares

BuzzSumo analysis showed these social shares late last night:

Buzz Sumo Tim Cook Screen Shot 2014 12 03

 

Third Time Hitting the LinkedIn Pulse Lottery

Fingers Crossed, It Won’t Be the Last. Social Media ReInvention Community Members know of my excitement when LinkedIn Pulse published two other blog posts in the LinkedIn Pulse Social Media Category: 

 

#GRATEFUL

Thank You for Your Continuing Support! I published my first Social Media ReInvention blog post more than five (5) years ago. Time flew by.

Thank you for granting me permission to share with you my love of technology, digital marketing, social media strategy, personal reinvention, and writing.

Here’s a screen shot one of my closest friends sent me from his iPhone. Thank you for taking time to read and support my art:

IPhone LinkedIn Screenshot of Published in Your Network

 

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Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+.

Sunday Brunch Reads with Social Media ReInvention: Weeks of 09/01/14 and 09/08/14

 

Share-worthy and thought-provoking links I thought Social Media ReInvention Community Members would like to read while enjoying Sunday brunch:

1) The Wall Sreet Journal: US Mail Delivers Amazon Groceries in San Francisco. The US Postal Service (USPS) continues to hustle, reinvent, and adapt. They capitalized on their current strategic alliance with Amazon to play in eCommere and enter more profitable services (e.g., package delivery). Remember, when USPS started making Sunday deliveries for Amazon in 2011? The article describes the Amazon-USPS alliance as mutually beneficial:

  • Package deliveries are up 20% over the past 5 years to 3.7 billion packages
  • The 60-day experiment began in August and is limited to the San Francisco area
  • US Postmaster General Patrick R. Donahoe considers Amazon "excellent, excellent customer and an excellent partner."
  • The USPS expands Amazon Fresh's geographic reach
  • Amazon wants to expand beyond the current 12 cities USPS is providing Sunday delivery

2) BloombergBusinessWeek: How to Get Into an Ivy League College—Guaranteed. Can big data and predictive analytics get your child into Harvard? For $600,000, Steven Ma, Founder of Think Tank Learning, claims he can (and provides a money back guarantee). The company generates $18 million annually and serves 10,000 students throughout northern California and China (Beijing and Shenzhen). Northern California Asian American families and wealthy Chinese familes comprise 90% of ThinkTank's clientele. Their website and published content are an excellent case study in digital content marketing strategy and buyer personas. It's a fascinating story especially when American undergraduate programs are under fire for rising expenses and questionable ROI. 

3) LinkedIn Pulse: Club Ed: How Some Colleges Became $41k-a-Year Gyms. Point-of-view from LinkedIn Influencer and Bain & Company's Jeff Denneen on the escalating costs at American universities. The article discusses "the arms race" or "Law of More" for student amenities at competing private schools (e.g., gourmet, organic-ingredient meals, student athletic facilities, enhanced student housing, etc.). Denneen poses the question on the ROI these costs deliver to students upon graduation. Why? Thousands of students from private universities can no longer afford these amenitiies post-graduation because of either A) Unemployment or B) Under-employment (accepting jobs not requiring a college degrees). 

4) MarketingLand: Ford Motor Company Takes A Newsjacking Bite Out Of #Applelive Event. My fave article in this post.This is brilliant, timely, and funny newsjacking. Ford flipped on its head the attributes of the ballyhooed Apple Watch and apply them to their brands in real-time, laugh-out-loud, newsjacking examples. Denny's and Crest also delivered creative #AppleLive newsjacks. 

5) Fortune Magazine: How Google Works. Eric Schmidt (Google's Chairman) and Jonathan Rosenberg (Google's former Head of Product Development and Senior Vice President of Product Management) provide excerpts and thoughts from their upcoming book How Google Works. Key insights shared include why Google's approach to sustaining its growth (systematizing innovation into company culture), identifying talent (hiring the smartest people possible who critically think and continuously adapt versus hiring for specific job position criteria), and nurturing talent (aggressively rotate the most passionate people into different organizations — e.g., "pass the M&Ms and not the raisins."

 

Did you enjoy this post? If yes, please share it with your friends and subscribe to my blog. Many Thanks!

Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino or circle him on Google+. 

Book Review: The New Rules of Sales and Service by David Meerman Scott

New Rules of Sales & Service Book Cover

The New Rules of Sales & Service by David Meerman Scott

"Sooner or later the world will be interested in your area of expertise."  David Meerman Scott from The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business.

But, will YOU (companies or individuals) be able to deliver YOUR expertise at PRECISELY the RIGHT time when the customer needs it?

That's just one of several game-changing concepts David Meerman Scott describes in hs latest book.

BOTTOM LINE: Buy and study it. The New Rules of Sales and Service (NRSS) ROCKS!! It's destined to become another Meerman Scott classic.

Social Media ReInvention Community Members know I'm a huge fan and student of David's teachings.

I own and constantly refer to these classic books: 

  • The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
  • Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History

As soon as I learned about this book, I pre-ordered the NRSS hardcover and Kindle versions.  My review is based on an advance, draft copy of The New Rules of Sales and Service on which I'm basing this review.


A Rebel with a Cause

The New Rules of Sales and Service is written in David's trademark style: challenging marketing strategy's status quo (with a rebel's heart). His thoughtful, entertaining, and case study-rich content applies to Fortune 100, small businesses, and individuals who genuinely desire to competitively differentiate themselves.  

David Meerman Scott – Real-Time Sales and Marketing Speaker from David Meerman Scott on Vimeo.



Game Changing Rules in Selling and Customer Service

Among the game changing arguments David makes in numerous case studies (~10 per chapter) is how marketing, sales, and service can no longer exist in functional silos. Every employee is (and should be) accountable for marketing, selling, and servicing new and existing customers because the social tools are available online to everyone.

The New Rules of Sales and Service extend beyond it's a "cross-functional" thing. It's now an "all-hands-on-deck" thing.  

Executing and sustaining an NRSS-driven culture requires top-down, CEO-driven leadership. Successful New Rules of Sales and Service practitioners instill a participative and trusting company culture. These leaders enable all employees to capitalize in social, one-to-one, real-time, customer communications throughout the entire buying process. David interviewed company leaders who trust and expect their team members (regardless of departmental function) to:  

1. Acquire NEW customers and MAINTAIN existing customer relationships using social tools in real-time interactions (e.g., concepts of AGILE selling and real-time speed & engagement; Case Study: Avaya)

2. Contribute and share valuable content to educate and inform customers in the pre- and post-sale process AT THE PRECISE TIME THE CUSTOMER NEEDS IT (e.g., CONTEXTUAL & consultative selling vs. hard-selling tactics; Case Study: Kendall PRess)

3. Collect and analyze real-time customer data to support real-time content delivery, service actions, and sales interactions (e.g., salesperson comes in later in buying process OR no salesperson; Case Study:GadCAD)

4. Convey stories about the company's products / services aligning with the customer's view of themselves (e.g., buyer persona research, newsjacking; Case Study: MultiCare Health Systems)  

That opportunistic mindset drives competitive differentiation at both a tactical and strategic level.  

By the way, David's research confirms blogging is far from dead. Long form content may be the best social tool in authentically demonstrating one company's "truth" to a competitor's public relations "spin."  


Closing Thoughts

Will more and future leaders trust their teams and David's rich teachings in NRSS? Time will tell. But, why wait? Gain the upper hand by buying and studying David's work. The hardcover book officially ships today, September 2nd. 

Bonus #1: David published this free eBook on SlideShare, The New Rules of Selling: How Agile and Real-Time Sales Grow Your Business Now. It's 158 pages of New Rules Classic Goodness!

 

Bonus #2: David's Agile Marketing Presentation At the MCT 14th Marketing Summit in Istanbul, Turkey

Agile Marketing by David Meerman Scott from David Meerman Scott on Vimeo.

  

Bonus #3: (STILL A WORK IN PROGRESS) Mind Maps of Chapters 1-7. The goal is to have the remaining Chapters 8-10 completed by the end of next weekend. I'm still experimenting w/ the XMind Mind Mapping Software to make the maps easier to read in slide show mode.

Please be patient, and I'll update this post as quickly as I can. Here's what they look like so far (I know I can't read'em either):

 

 

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Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+. 

How Silver Oak Cellars Emotionally Connects Special Moments with Visual Stories

Silver Oaks Cellar Purple GrapesAfter reading David Meerman Scott's blog post on Silver Oaks Cellars (it's also published here on LinkedIn), I checked out their website to learn which social media channels anchor their digital marketing strategy. I discovered a remarkable, content marketing strategy sharing three (3) types of visual stories emotionally connecting:

1. Special moments with amazing products (as described in David's post). 

2. Remarkable people who craft amazing products.  

3. Beautiful locations and special moments with amazing products and remarkable people.

Silver Oak Cellars unifies and tells these visual stories through multiple social channels: 

Here's a look at how Silver Oak Cellars uses their visual, multi-channel social media strategy to emotionally connect special moments with their audience.

1. Sharing Special Moments with Amazing Products

 

 

2. Describing Remarkable People Who Craft Amazing Products

 

 

 

  

 

 

3. Experiencing Special Moments in Beautiful Places with Amazing Products and Remarkable People

 

 

 

 

What Are The Stories You Want to Tell? How Do You Emotionally Connect Your Brand, Your Company, and Your Employees to Your Audience?

When I combed through Silver Oaks Cellars multiple social channels, these visual stories emotionally connected with me. That emotional connection differentiates a brand, a service, a product, or a company from its competition.

And, that emotional connection is unique for each of us. That unique, individual meaning defines special moments.

How do you emotionally connect with your audience? What works for you? Is it images, video, words, voice, or something else?

Please let me know in the comments. I want to connect too.

 

Did You Enjoy This Post?

If yes, please share it with your friends and subscribe to my blog. Many Thanks!

 

Tony Faustino is a marketing and corporate strategist.  He thinks and writes about how The Internet reinvents marketing strategy in his personal blog, Social Media ReInventionFollow his tweets @tonyfaustino or circle him on Google+. 

3 Career Management Lessons for a Social Media Age I Learned From My Dad

Happy New Year!

 

 

I made a 2014 resolution to publish an eBook / presentation.

This presentation / eBook describes three (3) career management lessons I've learned from my Dad and applied to my own career:  

1) Learn From the Best  

2) Get Published  

3) Get Back Up — Fast!  

My Dad inspired me to apply each of these lessons in a digital marketing and social media context (e.g., blogging, participating in Twitter, reading books of marketing strategy thought leaders, connecting directly with marketing strategy thought leaders, etc.).  

These lessons describe the opportunity for online self-publishing, personal brand / personal reputation management, and the teachings of different marketing strategy authors.   The marketing strategy authors (and their books and blogs) that have inspired me include Seth Godin, Ann Handley, Mitch Joel, Tom Peters, and David Meerman Scott.  

It's my way of showing my Dad how much I admire and respect his individual achievements (and the obstacles he overcame).  

Thank you and I hope you enjoy and benefit from reading it. If you find the content helpful, please feel free to share this presentation with others. 

Have an Amazing and Blessed 2014!

 
Tony Faustino is a marketing and corporate strategist.  He writes about how The Internet reinvents marketing strategy for organizations and individuals in his marketing strategy blog, Social Media ReInvention.  Follow his tweets @tonyfaustino  or circle him on Google+.